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Lago Italian Restaurant

111 Lake Louise Drive | In Fairmont Chateau Lake Louise, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
+1 403-522-1601
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Overview
  • Excellent35%
  • Very good30%
  • Average25%
  • Poor6%
  • Terrible4%
Travellers talk about
“osso bucco” (5 reviews)
“tiramisu” (5 reviews)
“grinder” (2 reviews)
Closed Now
All hours
CUISINES
Italian, International, Healthy, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
111 Lake Louise Drive | In Fairmont Chateau Lake Louise, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
All Details
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Reviews (162)
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11 - 20 of 151 reviews

Reviewed 3 weeks ago via mobile

This place stinks. It's just all around bad. The service is poor, and the food is horrible. I've never had such a bad experience at an Italian restaurant. Do yourself a favor, and go somewhere else. Note the pictures, they speak for themselves. No flavor,...More

Thank floridajohnny
FCLL, On behalf of the Food & Beverage Management team at Lago Italian Restaurant, responded to this reviewResponded 2 weeks ago

Dear floridajohnny, Thank you for taking the time to review Lago Italian Kitchen and thank you for dining with us. We review all comments both positive and constructive to ensure that we are exceeding our guests expectations. We apologize that the food and service fell...More

Reviewed 3 weeks ago via mobile

Located in the Chateau Lake Louise, beautiful setting, great and friendly service. Good food for resort dining. Veal Parmagian tasty and good portion. Broccoli seasoned with pepper unusual but prepared well. Risotto tasty but a bit mushy. Overall, a very pleasant dining experienceMore

Thank seewell
FCLL, On behalf of the Lago Italian Kitchen team at Lago Italian Restaurant, responded to this reviewResponded 3 weeks ago

Dear seewell, Thank you for taking the time to review Lago and thank you for choosing to dine with us. We are glad that you enjoyed the food ordered and your overall dining experience. We will share your comments regarding the broccoli and risotto with...More

Reviewed 3 weeks ago

Nice setting, good variety of choices. Entrees, main meals variety of pastas, pizzas, trout, risotto, soups. Antipasto buffet with choices of meats and salad. Tirimasu, chocolate cake, lemon dessert among desserts available.

Thank Angelangel1
FCLL, On behalf of the Lago Italian Kitchen team at Lago Italian Restaurant, responded to this reviewResponded 3 weeks ago

Dear Angelangel1, Thank you for the review. We are glad that you enjoyed your dinner and the variety of offerings that we have! We hope you can dine with us again soon!

Reviewed 4 weeks ago

We had dinner on our first night at Fairmont Lake Louise and it was the best on our 26 days trip trough the Rockies. We had Lobster Risotto : it was impeccable! Staff was also very polite and helpful!More

Thank saraherwin
FCLL, On behalf of the Lago Italian Kitchen team at Lago Italian Restaurant, responded to this reviewResponded 4 weeks ago

Dear saraherwin, Thank you for taking the time to review Lago Italian Kitchen and thank you for choosing to dine with us. It is wonderful to read about your fabulous dinner experience with us! We are glad that we were the highlight of your trip...More

Reviewed 4 weeks ago via mobile

We had a three course dinner here and found everything to be ok but nothing to write home about. Mushroom soup as a starter could've been from tin. There was no depth of flavour. The salmon main looked thin and sad on a plate. Flavour...More

1  Thank Slim5144
FCLL, On behalf of the Food & Beverage Management team at Lago Italian Restaurant, responded to this reviewResponded 4 weeks ago

Dear Slim5144, Thank you for taking the time to review Lago Italian Kitchen and thank you for choosing to dine with us. We review all comments both positive and constructive to ensure that we are exceeding out guests expectations. We were disappointed to read that...More

Reviewed 4 weeks ago

This was the first time (and would be the last time) that we had to queue up for an hour to get food in a buffet. Unfortunately we joined a local tour, and buffet lunch was served in this restaurant. Just imagine two tour groups...More

Thank Sunny C
FCLL, On behalf of the Food & Beverage Management team at Lago Italian Restaurant, responded to this reviewResponded 4 weeks ago

Dear Sunny C, Thank you for taking the time to review Lago Italian Kitchen and thank you for choosing to dine with us. We review all comments both positive and constructive to ensure that we are exceeding our guests expectations. We are extremely disappointed to...More

Reviewed 20 June 2017

We celebrated my 60th birthday here during our wonderful stay at the Chateau. The staff were amazing (Emilie, Katrina A, Bailey and Sara). Expresso gelato a must!More

Thank Jodi B
FCLL, On behalf of the Lago Italian Kitchen team at Lago Italian Restaurant, responded to this reviewResponded 22 June 2017

Dear Jodi B, Thank you for taking the time to review Lago Italian Kitchen and thank you for choosing to dine with us. Thank you for the kind comments regarding our colleagues! We will be sure to pass them along to them! We are glad...More

Reviewed 2 October 2016

We stayed at the Chateau during our 3-week road trip and after reviewing the menus, elected to try Lago for a change of pace from more traditional Rocky Mountain cuisine. Sadly, we couldn't have been more disappointed. First, we brought along a wonderful selection of...More

2  Thank CarmelCoasttraveler
FCLL, On behalf of the Lago Italian Kitchen team at Lago Italian Restaurant, responded to this reviewResponded 7 October 2016

Dear CarmelCoasttraveler, Thank you for taking the time to review Lago and thank you for choosing to dine with us. We review all comments both positive and constructive to ensure we are exceeding our guests expectations. Please accept our sincerest apologies for the poor quality...More

Reviewed 21 September 2016

We were a bit skeptical about Lago given the mixed reviews, but as we were staying at the Chateau and enjoy Italian we decided to give it a shot. We are glad we did. Service was outstanding, some of the best we had over the...More

Thank OnTheRoadAgain8180
FCLL, On behalf of the Lago team at Lago Italian Restaurant, responded to this reviewResponded 21 September 2016

Dear OnTheRoadAgain8180, Thank you for taking the time to review Lago Italian Kitchen and thank you for choosing to dine with us. We are so glad you dined with us as well and that the service you received was outstanding and the food was well...More

Reviewed 13 September 2016

We really enjoyed our dinner at the Lago restaurant. The buffet appetizer was great. Our dinners were served promptly. I had the braised short ribs and my husband had the black cod. For dessert my husband had the pomegranate gelato it was very sour and...More

Thank Ann S
FCLL, On behalf of the Lago team at Lago Italian Restaurant, responded to this reviewResponded 15 September 2016

Dear Ann S, Thank you for taking the time to review Lago Italian Kitchen and thank you for choosing to dine with us. We are glad that you enjoyed the antipasti buffet appetizer and that the braised beef short ribs and the black cod were...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$14 - US$32
Meals
Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Child-friendly, Kids, Special Occasion Dining
Open Hours
Sunday
17:00 - 21:00
Monday
17:00 - 21:00
Tuesday
17:00 - 21:00
Wednesday
17:00 - 21:00
Thursday
17:00 - 21:00
Friday
17:00 - 21:00
Saturday
17:00 - 21:00
Location and Contact Information
  • Address: 111 Lake Louise Drive | In Fairmont Chateau Lake Louise, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Lake Louise
  • Phone Number: +1 403-522-1601
  • E-mail
Description
Every meal is a celebration of modern Italian cuisine at Lago Italian Kitchen! The diverse regional flavours of Italy are showcased from Lago's open concept kitchen with authentic multi-course meals that capture the true essence of Italian cuisine. Join us for a true Italian food sharing experience!
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