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Jungle Jim's Eatery

$$ - $$$
American, Bar, Canadian, Pub
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8770 170th St | West Edmonton Mall, ste 1648, Edmonton, Alberta T5T 4M2, Canada
+1 780-444-3555
11:30 - 22:00
Open now
See all hours
Sun 11:30 - 21:00
Mon - Sat 11:30 - 22:00
More Info
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79 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 78: English reviews
Level Contributor
5 reviews
2 of 5 bubbles Reviewed 5 days ago NEW via mobile

We went to JJ on family day. We had reservations, but when we arrived people were at our reserved table & it took 20 minutes to be seated. We ordered & it took 40 minutes for our food. We were informed that 40-45 minutes was the normal wait, not ok ! Burgers were good , surf & turf had uncooked... More 

Thank Kim T
Fort McMurray, Canada
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 12 January 2017

We went to Jungle Jim's as we were staying at Fantasyland in WEM. We arrived about an hour before closing, and it was pretty clear that most staff were sent home. There were about 4 other tables when we arrived, and the service was consistently slow throughout. We placed our drink/appy/main order all at once, and it took 20 minutes... More 

Thank Rob D
Fort McMurray, Canada
Level Contributor
52 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 24 November 2016 via mobile

We usually visit this restaurant when we come to Edmonton, we have picky kids who can never agree on a place to eat, but they love Jungle Jim's. There is something on the menu for everyone. My 14 year old son loves the jungle crunch, this visit they tried the virgin cocktails which was a hit. My husband, daughter and... More 

Thank Simmons_fam
Brandon, Canada
Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 21 November 2016 via mobile

I went here with my boyfriend this past summer. First and last time! The drinks were okay, the service was slow, the food was awful! Bland, undercooked, tasted like it went from the freezer, into the microwave, and straight onto our plates. You can see dust on the decor, the bathrooms were dirty, I'm scared to even think what the... More 

Thank KelseyJaylyn
Saskatoon, Canada
Level Contributor
24 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 27 October 2016

Had about a ten minute wait as it was crazy busy in the mall. The service was good but a bit slow as it was full. The food and the drinks were good and if you like dessert, order the sticky toffee cake...so good. Prices are average.

Thank kickbutt554
Winnipeg, Manitoba, Canada
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 30 September 2016

We have traveled quite a bit over Canada and the Us. This was the worst experience. The only good thing we had was the drinks. My chicken was bland and had a powder taste to the sauce. They advertised everywhere about there great salad they now have. They were out of lettuce for the salad. It was also a long... More 

Thank Angela N
Level Contributor
94 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 11 September 2016 via mobile

They say a team is only as good as the leadership that drives it; if that's the case with Jungle Jims kitchen staff then they need to do some serious house cleaning, and I'd start with the kitchen manager! My son and I have been coming to Jungle Jims since it first opened its doors and we've always loved our... More 

Thank bravescot79
Banff, Canada
Level Contributor
249 reviews
114 restaurant reviews
common_n_restaurant_reviews_1bd8 135 helpful votes
3 of 5 bubbles Reviewed 5 September 2016 via mobile

OK food, but pricey for what it is. Our server was very good though. I think her name was Lisa? We also tried a giant tea drink with rum, which was pretty neat, but mostly juice instead of rum. The Cheeseburger poutine was good, but we had better elsewhere. Unlikely to return next time we are at WEM.

Thank Gazpacho16
Vancouver, Canada
Level Contributor
40 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 September 2016

The restaurant is under renovations but still in good clean condition. The Hostess seated us promptly this night. We were here two nights previously and had a 30 minute wait cause there were not enough servers that showed up to work apparently. The Waitress was really attentive to detail and every request or question we had was always answered with... More 

Thank Russfest
Moose Jaw, Canada
1 review
5 of 5 bubbles Reviewed 17 August 2016 via mobile

Great meal enjoyed by our family of 5. Menu had something for everyone. Tuesday is kids pay by their height night. Our 6 year olds meal cost $1.40. Restaurant is under renovation but did not affect our meal or the service.

Thank Daryl V

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
American, Bar, Canadian, Pub
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Television, Full Bar
Good for
Kids, Child-friendly
Open Hours
11:30 - 21:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
Location and Contact Information
  • Address: 8770 170th St | West Edmonton Mall, ste 1648, Edmonton, Alberta T5T 4M2, Canada
  • Location: Canada  >  Alberta  >  Edmonton
  • Phone Number: +1 780-444-3555

Questions & Answers

Questions? Get answers from Jungle Jim's Eatery staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?