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Cactus Club Cafe

$$ - $$$American, ,
200-1575 Banks Rd, Kelowna, British Columbia V1X 7Y8, Canada
+1 250-763-6752
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Overview
  • Excellent49%
  • Very good39%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
Open Now
All hours
CUISINES
American, Bar, Canadian, Contemporary, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
200-1575 Banks Rd, Kelowna, British Columbia V1X 7Y8, Canada
All Details
Write a ReviewReviews (723)
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1 - 10 of 707 reviews

Reviewed yesterday via mobile

I've spotted Batman a few times here and just awesome atmosphere. Great for people watching on weekends. Great drinks, reliable food and service.

Thank Keyla O
Reviewed 5 days ago

My sister and I were on our way to the Okanagan Symphony Orchestra's Christmas Concert when we spotted the Cactus Club Cafe so had dinner there. How handy it is to the theatre which is right across the street. We had a great meal.

Thank Josephine W
Sarah J, Manager at Cactus Club Cafe, responded to this reviewResponded 4 days ago

Hi Josephine, So happy to see that you enjoyed your experience at our downtown location. We look forward to seeing you soon at our Banks rd location uptown! Sarah J Manager Cactus Club Cafe Banks Rd

Reviewed 2 weeks ago

Tasty food choices , well presented. We always comment to each other (we both are well over the age of 75 ) that the person in charge of hiring staff does get to choose well ...young, vibrant , well groomed and service oriented ! ...We...More

Thank Petronella P
Sarah J, Manager at Cactus Club Cafe, responded to this reviewResponded 1 week ago

Hi Petronella, Thank you so much for taking the time to write us a review. We most definitely appreciate your feedback. We are very happy to hear that your experience with us was so positive, and I will be sure to pass along your compliments...More

Reviewed 5 weeks ago

The food served at the restaurant was well presented and very tasty. The place was packed at 5.30. We went early since we had theater tickets for a show after dinner. The staff was very friendly and helpful with the menu. My wife and our...More

Thank Gunther S
Sarah J, Manager at Cactus Club Cafe, responded to this reviewResponded 4 weeks ago

Thanks for leaving a review. I believe you are talking about our downtown location at the Yacht Club, I will pass along this information to them. I'm glad you all enjoyed yourselves!

Reviewed 7 December 2017

Stopped in for dinner. Couldn't get a table so opted for the bar. Not the most comfortable place to eat, especially if your old like me - 70. Anyway the bar tender and waitress were very sociable and very pleasant. Our dinner came quickly and...More

Thank Brian T
Sarah J, Manager at Cactus Club Cafe, responded to this reviewResponded 8 December 2017

Thanks for letting us know about your experience, it can get quite loud when people are enjoying themselves. In the future if you would like to call ahead and make a reservation with us we could get you into a part of our restaurant where...More

Reviewed 4 December 2017 via mobile

I dined here four times with colleagues while at a conference in Kelowna in October 2017. The food, drinks and service were excellent each time. Very pleasantly surprised by how good the food is for a chain. Will definitely be back next time I'm in...More

Thank Wimic83
Sarah J, Manager at Cactus Club Cafe, responded to this reviewResponded 8 December 2017

It's great to hear that you enjoyed yourselves. Please let us know the next time you are back in the area, looking forward to serving you again.

Reviewed 1 December 2017 via mobile

I was in Kelowna on business and ate here, mainly because of its proximity to my hotel, but I am very glad I did. The food was amazing, the truffle fries were great, and the ambiance is nice and dark and cozy, and three service...More

Thank Kevin
Sarah J, Manager at Cactus Club Cafe, responded to this reviewResponded 8 December 2017

Thanks for visiting with us, and I definitely agree our Truffle Fries are a hit not just with guests, we love them here too!

Reviewed 19 November 2017

Hey everybody knows that the Cactus Club has a formula that seems to work. relatively good food at a relatively good price. The service has undergone good training and easy on the eyes. Okay that is the general formula. This experience was not unusual but...More

Thank dannyfostersails
Sarah J, Manager at Cactus Club Cafe, responded to this reviewResponded 20 November 2017

Hi Danny, first of all Happy Birthday! Sorry for the confusion with the heater, sometimes we do experience technical issues. In the future we can always move you to a more comfortable table, thanks for the review!

Reviewed 18 November 2017

Popular place so expect a wait during peak times. Nice atmosphere, excellent staff and good food. Have never been disappointed at any of the Cactus Clubs. The patio area in summer was great but inside during colder weather was also good. Very nice menu and...More

Thank Lee780
Sarah J, Manager at Cactus Club Cafe, responded to this reviewResponded 20 November 2017

Thanks for taking the time to write a review, I'm glad you weren't disappointed and enjoyed yourself!

Reviewed 15 November 2017 via mobile

Awesome! Great food! Great Service! Great Atmosphere! I always end up enjoying my visit to this location. They have a good happy hour menu too.

Thank Cory B
Sarah J, Manager at Cactus Club Cafe, responded to this reviewResponded 17 November 2017

Our Happy Hour has some great options doesn't it?! Thanks for the review, come in again soon!

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Ask a question
Questions & Answers
James K
25 August 2015|
AnswerShow all 2 answers
Response from CactusClubCafe | Property representative |
Hi James, Thanks for reaching out. Absolutely, we allow kids. We don't have an official kids menu; however, we have many options for kids meals that your server can tell you all about! Have a great day James! Cactus Club... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, View, Business meetings, Child-friendly, Groups, Local cuisine, Special Occasion Dining, Romantic
Open Hours
Sunday
11:00 AM - 12:00 AM
Monday
11:00 AM - 12:00 AM
Tuesday
11:00 AM - 12:00 AM
Wednesday
11:00 AM - 12:00 AM
Thursday
11:00 AM - 12:00 AM
Friday
11:00 AM - 1:00 AM
Saturday
11:00 AM - 1:00 AM
Location and Contact Information
  • Address: 200-1575 Banks Rd, Kelowna, British Columbia V1X 7Y8, Canada
  • Location: Canada  >  British Columbia  >  Okanagan Valley  >  Kelowna>  > Central City
  • Neighbourhood: Central City
  • Phone Number: +1 250-763-6752
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