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Tea at the Empress

721 Government St, Victoria, British Columbia V8W 1W5, Canada
+1 250-389-2727
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Overview
  • Excellent49%
  • Very good26%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“scones” (170 reviews)
“egg salad” (15 reviews)
Closed Now
All hours
CUISINES
British, Canadian, Vegetarian Friendly, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
721 Government St, Victoria, British Columbia V8W 1W5, Canada
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Reviews (860)
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1 - 10 of 860 reviews

Reviewed yesterday via mobile

The sandwiches, scones and desserts are very tasty, the tea selection is wide and varied, but it's a bit overpriced. I could've used more food for the price. However the location is very welcoming, when we were there, there was a pianist playing which made...More

Thank Jennifer L
Reviewed 3 days ago via mobile

I first did tea at Empress 12 years ago for my college graduation present. Back then, the USD to Canadian exchange rate was not nearly as favorable. Regardless, it was something very memorable. This time, I was able to bring my parents back 12 years...More

Thank Megan S
Reviewed 4 days ago

Very nice. Excellent food in a grand setting. Tea was extraordinary! Service was excellent. Perhaps a once-in-a-lifetime experience.

Thank retiredtravelerAZ
Reviewed 5 days ago

My sister from Quebec had long wished to go for high tea at The Empress and it was all she hoped it would be. We were stuffed full by the end and enjoyed all the tasty morsels. But it is certainly expensive. We were initially...More

Thank Burnabytravellers
Reviewed 5 days ago

Worst value for money tea I have ever experienced (and I have experienced many in all the top hotels in London and British countryside) The service was OK but the tea itself was not. Food awful and very little of it and very expensive. They...More

Thank 16LadyMel
Reviewed 1 week ago

The waitress at our high tea was top-notch. She was very attentive, anticipated all of our needs but did not hover. When told we had a birthday at the table, she arranged a lovely birthday surprise that was much appreciated. The presentation of the food...More

Thank AlleyN_5
Reviewed 1 week ago via mobile

My wife and I went for afternoon tea at the Empress during our short stay in Victoria. The food was plentiful and good (not great), we loved the view from our excellent window seat - but our experience was diminished by comparison with equivalents we...More

Thank JKB59
Reviewed 1 week ago via mobile

Fabulous time. Was as I expected since I have been at High Teas at other venues. Was a little pricey but service and food was excellent. They were very concientious about asking about food allergies. Highly recommend.More

Thank Bonnie C
ManagerEmpress, Director, Food and Beverage at Tea at the Empress, responded to this reviewResponded 1 week ago

Good afternoon Bonnie, Thank you for taking the time to share your comments with us. Our teams work very hard to ensure that all allergies and dietary concerns are clearly communicated with our staff, as we take such requirements very seriously. I am pleased to...More

Reviewed 1 week ago via mobile

From scones to sandwiches to pastry, everything perfect. Way too much food for a mid afternoon snack. We called it lunch. Atmosphere elegant as expected. Service perfect. Definitely a must do, bucket list type event.More

1  Thank Lawyer25
ManagerEmpress, Director, Food and Beverage at Tea at the Empress, responded to this reviewResponded 1 week ago

Thank you for providing us with your valuable feedback regarding your Afternoon Tea at the Empress Experience. Our teams work very hard to provide all of our guests with exquisite service, and to create a unique and memorable experience. We hope that you will join...More

Reviewed 2 weeks ago

To say you have had tea at the Empress should be on everyone's 'bucket list' - it is a delicious to have tea in the wonderful surroundings and the ambiance says it all. Well served and greatly appreciated - just like ' high society 'More

Thank Barbara Anne G
ManagerEmpress, Director, Food and Beverage at Tea at the Empress, responded to this reviewResponded 1 week ago

Barbara, thank you for taking the time to share your comments with us. Your feedback is valuable to us and we appreciate hearing from you. Many of our guests come from various locations across the world to enjoy our Afternoon Tea at the Empress, and...More

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Questions & AnswersAsk a question
LynnAnnCarley
Are children allowed for tea? Specifically, a four and eight year old.
6 June 2017|
Answer Show all 13 answers
Response from Lynne M | Reviewed this property |
Yes. I believe they have a kids price.
2
Votes
desertrose101
Can 2 seniors 76/78 years of age order the Childs portion of High Tea Service? or Is the Huntington for $38 practically the same? Sharon
5 June 2017|
Answer Show all 3 answers
Response from CJQLD | Reviewed this property |
Sorry I can't answer your question
0
Votes
golfinggal2015
what do they serve at high tea
1 June 2017|
Answer Show all 2 answers
Response from CJQLD | Reviewed this property |
The menu is on the hotel's website
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$28 - US$57
Meals
Drinks, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Street Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Reservations, Full Bar
Dining Style
Casual Elegant
Good for
Special Occasion Dining, View, Child-friendly, Romantic
Open Hours
Sunday
11:00 - 17:15
17:30 - 23:00
Monday
11:00 - 17:15
17:30 - 23:00
Tuesday
11:00 - 17:15
17:30 - 23:00
Wednesday
11:00 - 17:15
17:30 - 23:00
Thursday
11:00 - 17:15
17:30 - 23:00
Friday
11:00 - 17:15
17:30 - 23:00
Saturday
11:00 - 17:15
17:30 - 23:00
Location and Contact Information
  • Address: 721 Government St, Victoria, British Columbia V8W 1W5, Canada
  • Location: Canada  >  British Columbia  >  Vancouver Island  >  Victoria Capital Regional District  >  Victoria
  • Phone Number: +1 250-389-2727
  • E-mail
Description
A grand tradition for over a century, the world renowned Fairmont Empress has served England's most beloved ritual of afternoon tea to famed royalty, celebrities and dignitaries alike. Reinvigorated in our timeless, sophisticated Lobby Lounge, Tea at the Empress will continue this quintessentially Victoria experience. Home of the Empress cake, which showcases an extra special customized chocolate developed by our Executive Pastry Chef AJ Thalakkat and experts in France, Tea at the Empress is among the world's best unique tea experiences. To complement our house-made signature Empress scones, pastries, clotted creams and strawberry preserves with fresh lavender from our rooftop herb garden, are 21 of the finest loose leafs teas available. Featuring our original blend of The Empress Tea and the exceptionally rare Tong Mu Phoenix Lapsang Souchong blend, the tea list is completely ethically sourced and certified by the Ethical Tea Partnership. Tea at the Empress is an absolute must-do event in Victoria.
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