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Boston Pizza

$$ - $$$
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4950 Clifton Hill, Niagara Falls, Ontario, Canada
+1 905-358-2750
Website
Today
11:00 - 02:00
Open now
All hours
Hours:
Sun - Sat 11:00 - 02:00
More Info
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837 Reviews from our TripAdvisor Community

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Showing 758: English reviews
Ontario
Level Contributor
141 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
1 of 5 bubbles Reviewed 1 week ago

I have visited a few Boston Pizza's and have found their food overpriced. I was not disappointed with this location, Mediocre service, high priced food, and poor quality. There are better choices on the hill.

Helpful?
Thank travelfromCANADA
Level Contributor
16 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

My wife and I came here to eat around lunchtime on a Saturday in November. Not busy at all. Steady but not too busy to the point where my wife and I couldn't get service for 20 minutes. Everyone else was getting service and we weren't. Food came to the table a tad bit cold for my liking. What can... More 

Helpful?
Thank Matthew S
London, Ontario, Canada
Level Contributor
16 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

We went here for a late dinner on a Friday night, so we expected to wait for a table. When we got a table our waitress wasn't very friendly and was huffing when my fiancé asked a question about the beers. Other than that, the restaurant is centrally located and easy. The food was really good and was fast.

Helpful?
Thank Celina R
Niagara Falls, Canada
Level Contributor
119 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

If you like Boston Pizza then you will like this one. The bad side is that because you are on Clifton Hill, the prices have been raised. I would recommend eating away from the tourist area to same money. If you regularly spend $100 at Boston Pizza, you will be spending about $30 to $50 more because of the location... More 

Helpful?
Thank Cheryl R
NiagaraFallsFun, Guest Relations Manager at Boston Pizza, responded to this review

Hi Cheryl, thank you for your review but I do have to point out that our location has never charged the so called "tourist tax". If you could please contact me directly at rhermoza@cliftonhill.com to gather more information as why you think you may have been charge. We take this matter very seriously as we pride our business as being... More 

Port Colborne, Canada
1 review
2 of 5 bubbles Reviewed 4 weeks ago via mobile

We ordered wings tonight. My daughter and I were asked if we wanted "saucy" wings. My daughter said yes, I said no. Her dish was like a chicken wing soup when she got it. Awful. And my wings which I didn't want saucy, would be what I would normally describe as saucy. The wings tasted like deep fryer oil. No... More 

Helpful?
Thank 3pottsgals
NiagaraFallsFun, Public Relations Manager at Boston Pizza, responded to this review

Thank you for your review. It's unfortunate to hear that you did not enjoy your meal and we will be using your feedback to improve on the overall guest dining experience. I hope you were able to speak to the manager during your visit as they are very good for correcting such disappointing food experiences on site. Please concider giving... More 

Toronto, Canada
Level Contributor
80 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

We had a hungry toddler on our hands and many wanted pizza we went there. We had to stand behind their counter (along with other families) waiting to be helped. A few waiting staff members came by but they were too busy to even say hello or look in our direction. It took about 10 minutes for someone to actually... More 

Helpful?
1 Thank PersianBelle
NiagaraFallsFun, Guest Relations Manager at Boston Pizza, responded to this review

Thank you for your review. It's unfortunate to hear of the issues you experienced during your recent visit. Your feedback is important to us and we will be using your comments to improve on the level of service you received so other guests do not enjoy the same sentiment. Again we apologize for the trouble you encountered and we hope... More 

Sompting, United Kingdom
Level Contributor
13 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

I visited in November 2016 with my wife and the restaurant was not very busy but the staff were very helpful. we ordered a chicken salad and pasta and liked it enough to additionally add a pizza to go for breakfast the following morning. As we ate we watched the wildlife outside including a funny black squirrel.

Helpful?
Thank Richard B
Waipahu
Level Contributor
48 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 27 October 2016

The food was OK. I had the pizza hamburger and it was good. But we had to wait to be seated and then wait to have our orders taken and lastly wait to get our food. And I don't think they were that busy.

Helpful?
Thank alohadwayne
St. Catharines, Canada
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 26 October 2016 via mobile

I'm not one to complain normally, but last night a girlfriend and I decided to go to Boston pizza on Clifton hill, when we first walked in, we seated ourselves near the main bar. It was super empty in the bar so we thought we'd get good service. We did not get acknowledged by ANY of the staff, no smiles... More 

Helpful?
1 Thank leahsheets92
NiagaraFallsFun, Guest Relations Manager at Boston Pizza, responded to this review

Thanks for taking the time to let us know about your experience; we really appreciate your feedback. It sounds like your experience was definitely not up to standard. We are always looking for ways to improve, and would appreciate you contacting us directly at rhermoza@cliftonhill.com. Regards, Rafael More 

Niagara Falls, Canada
Level Contributor
34 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 20 October 2016

This is a great later night spot for adults-can get drinks GREAT pizza and wings and play arcade games-it shuts to only adults at night!!!great for a work get together!!!!

Helpful?
2 Thank Booo101

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$7 - US$25
Cuisine
Italian, American, Bar, Pizza, Canadian, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Cheap Eats, Child-friendly, Kids, Groups
Open Hours
Sunday
11:00 - 02:00
Monday
11:00 - 02:00
Tuesday
11:00 - 02:00
Wednesday
11:00 - 02:00
Thursday
11:00 - 02:00
Friday
11:00 - 02:00
Saturday
11:00 - 02:00
Location and Contact Information
  • Address: 4950 Clifton Hill, Niagara Falls, Ontario, Canada
  • Location: Canada  >  Ontario  >  Niagara Falls
  • Phone Number: +1 905-358-2750

Questions & Answers

Questions? Get answers from Boston Pizza staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?