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Garden Grille and Bar

$$ - $$$
American, Canadian
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2400 Alert Rd | Hilton Garden Inn, Ottawa, Ontario K1V 1S1, Canada (Formerly The Great North American Grill)
+1 613-288-9001
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37 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Chicago, Illinois
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 4 days ago NEW

The food and the staff were nice in most part, the big disappointment was the fact I found hair in my food and the management did nothing about it except for replacing the meal. No compensation or anything. As a restaurant you have to take pride in your food and kitchen as well as your service, there was obviously a... More 

Helpful?
Thank jaykodali
Stamford, Connecticut
Level Contributor
155 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 2 October 2016 via mobile

The Garden Grill in the Hilton Garden Inn offers average meals and good service at a reasonable price. Breakfast lunch and dinner are available. The menu is concise.

Helpful?
Thank Sean T
Sudbury, Canada
Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 23 August 2016

If you are in a hurry have your meals there. Some of the servers come to your table once and you don't see them again. Do not go late for supper they might don't have bread and the meal is going to look poor.

Helpful?
Thank lolaharvey24
Belleville, Canada
Level Contributor
21 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 5 August 2016

Breakfast buffet has lots to choose from plus you can order a made to order breakfast which is included in the price of the buffet. Service was fast and friendly.

Helpful?
Thank palmtree2011
Innisfil, Canada
Level Contributor
123 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 26 July 2016

I had an hour before I had to leave for my business meetings of the day so I decided to eat breakfast in the hotel. The Garden Grille and Bar offers a breakfast buffet that has a large selection of hot and cold food. The food was tasty, the atmosphere was relaxing and the service (for coffee and payment) was... More 

Helpful?
Thank Brian B
Toronto, Canada
Level Contributor
50 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 28 June 2016

This is inside the hotel and the service was friendly and good. Food was delivered quickly and without fanfare, portion sizes were also good. Found it to be value for the money.

Helpful?
Thank smondas
Guelph, Canada
Level Contributor
27 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
1 of 5 bubbles Reviewed 14 June 2016

Service was horrible, food was ok. I wouldn't go back. There is many other choices not too far up the road.

Helpful?
Thank Brittany T
AlisonHunter, Director of Sales at Garden Grille and Bar, responded to this review

Hello Brittany, We are so sorry you experienced less then perfect service. We strive to provide the best possible service for all of our guests. On this particular evening, we received an extremely large group coupled with brand new employees on shift. This is not an excuse and we apologize for your disappointing experience. We welcome you to contact our... More 

winnipeg
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 9 May 2016

the Garden Grille and Bar staff were most welcoming - even offering to add more chairs to the table as more of us were dropping in and by

Helpful?
Thank iabol
Kingston, Canada
Level Contributor
32 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 29 April 2016

Great breakfast with a lot of variety and great wait staff. The made to order menu is the same price for breakfast as buffet $15 cdn which is ok for a hotel if your a big eater.

Helpful?
Thank Dwaine M
Santa Clarita, California
Level Contributor
29 reviews
15 restaurant reviews
5 of 5 bubbles Reviewed 24 April 2016

The food was really good and prices were reasonable. Drinks were good and the service was fast and friendly.

Helpful?
Thank _joann_hoenig

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$15 - US$20
Cuisine
American, Canadian
Meals
Breakfast, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Reservations
Good for
Groups, Child-friendly
Location and Contact Information
  • Address: 2400 Alert Rd | Hilton Garden Inn, Ottawa, Ontario K1V 1S1, Canada (Formerly The Great North American Grill)
  • Location: Canada  >  Ontario  >  Ottawa
  • Phone Number: +1 613-288-9001
  • This restaurant is at Ottawa Intl Airport

Questions & Answers

Questions? Get answers from Garden Grille and Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?