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Second Cup

Cafe, Canadian
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379 Richmond Road, Ottawa, Ontario K2A 0E7, Canada
+1 613-725-3790
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23 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Ottawa, Ontario
Level Contributor
65 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
1 of 5 bubbles Reviewed 8 January 2017

Having gone a few times, I am not surprised they have closed. The coffee was not fresh, kept in large urns with little turnover from what I could tell. It was not busy either time. Now it has closed. It was a nice space, too bad.

Thank petuniaowen
Hornsby, Australia
Level Contributor
39 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 23 August 2016

The first cup of coffee did not encourage me to go back for a second. I love the name and the concept, but it did not deliver. perhaps sometime I can try again with a different order and see if the place lives up to its name

Thank Caz M
1 review
4 of 5 bubbles Reviewed 5 May 2016

I was very surprised when this location closed last month. I was equally surprise when I saw two familiar faces. two charming girls that worked for second cup many years and took this place under their management. The customer service has increase since the new management arrived. it is really a place i want to go back now.

Thank Anie-Claude R
Ottawa, Canada
1 review
5 of 5 bubbles Reviewed 29 February 2016

I wanted a breakfast sandwich so I grabbed one and checked the date on the back to make sure it was fresh. I handed it to the barista to toast it and I noticed she grabbed it and switched it with an expired sandwhich she was keeping behind the counter!!!! So disgusting, I am never going back.

Thank S L
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 20 April 2015

Being recently back in Canada, this is usually my go to place for some coffee if its in the area. Usually i visit the store in bayshore mall, and they always have different seasonal options that make trying something new fun. I drink my coffee black and second cup has good flavour for it. I've tried the lattes and espressos... More 

1 Thank Jon H
Ottawa, Canada
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 4 April 2015

I stopped in to grab a bagel and butter for my daughter while running between dance lessons. Although it seems pretty small there, the store is quite deep and there is a good choice of seating. Wasn't too busy when I was there. Young girls on staff. Seemed to be newish at their roles. Can't comment on the drinks, because... More 

Thank Robin K
Ottawa, Canada
Level Contributor
17 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 19 February 2015

Shopping mall coffee shoppe.Good coffee. Snack food very attractive and tasty. Some seating available outside in the mall. You can also purchase coffee to take home. Always smells good !

2 Thank Journeyingartist
Regina, Canada
Level Contributor
232 reviews
172 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 7 January 2015

After looking for a good coffee spot that's open late we happened upon this place. Very friendfly staff, offered some good selections and made us feel like we had been going there for years. Really good coffee... not a whole bunch of crazy flavours, but a nice slection of good stuff.

1 Thank L S
Ottawa, Canada
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 14 May 2014

I was just there to buy ground coffee. I was appalled by the owner's customer service and attitude. I was concerned about the texture of the ground coffee because I have had a terrible time getting the coffee shop to grind it specifically to permanent k-cup filters. I had asked for the coffee to be grinded to permanent cone filters,... More 

3 Thank Esther C
Level Contributor
937 reviews
382 restaurant reviews
common_n_restaurant_reviews_1bd8 290 helpful votes
4 of 5 bubbles Reviewed 5 February 2014

Surrounded by lots of other coffee shops this one stands out. Great little nooks to sit in and if you want a good view to watch the world go by then grab one of the window seats. Service is good and the coffee predictable (which is a good thing). The only thing I would be a little wary of are... More 

1 Thank ericon991

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Cafe, Canadian
Restaurant features
Location and Contact Information
  • Address: 379 Richmond Road, Ottawa, Ontario K2A 0E7, Canada
  • Location: Canada  >  Ontario  >  Ottawa
  • Phone Number: +1 613-725-3790

Questions & Answers

Questions? Get answers from Second Cup staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?