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The Cupcake Lounge

6 By Ward Market Sq, Ottawa, Ontario K1N 7A1, Canada
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Overview
  • Excellent42%
  • Very good29%
  • Average19%
  • Poor5%
  • Terrible5%
Travellers talk about
“cupcakes” (81 reviews)
“red velvet” (5 reviews)
“byward market” (13 reviews)
Open Now
10:00 AM - 8:00 PM Hours
CUISINES
Cafe, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
6 By Ward Market Sq, Ottawa, Ontario K1N 7A1, Canada
All Details
Write a ReviewReviews (104)
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1 - 10 of 98 reviews

Reviewed 5 days ago via mobile

My friend and I were here pretty close to closing time. They had a good assortment of cupcakes, at the waitress's recommendation I had the tres leche. It was good, nice and moist. They had some interesting looking cocktails that I didn't get to try....More

Thank Contessa1977
Reviewed 2 weeks ago

The cupcakes are really good and they also have great variety in cupcakes. I like the way there is some space available for seating and how every cupcake have a different flavour. The cupcakes were a bit pricy and could be a bit on pocket...More

Thank Swati K
Reviewed 4 March 2018

Stopped in because we were walking by. One counter person, the prices were steep and the cakes were small in size. The clerk was waiting on a customer, did not even get a hello or acknowledgement that we were there. Poor customer service=NoSale!

Thank Parrott226
Reviewed 13 February 2018

My friend and I stopped in and tried three different cupcakes. The buttercream icing on each of them was silky smooth and just sweet enough. The chocolate, peanut butter/chocolate chip and red velvet cupcakes make stopping in for a taste worthwhile.

Thank Michelle E
Reviewed 5 February 2018 via mobile

First time and only time. Way over priced. Staff was not friendly. My nieces accidentally dropped their cupcakes in the store and had to purchase more instead of generously giving them to us for free or discounted. As someone who works in the customer service...More

Thank Erica L
Reviewed 2 February 2018

This is a cute little shop with great cupcakes. The cupcakes themselves are not overly sweet, I love this. Great flavor profiles and iced pretty to match the flavor. Decent selection to choose from. Workers very informative about their product.

Thank Lori G
Reviewed 10 January 2018

I've been here once and will not be returning. The cupcakes are overpriced and chalky. I needed to drink water with every bite because they tasted like they'd been sitting on a counter for a week.

Thank Chelsea K
Reviewed 13 November 2017

We checked out The Cupcake Lounge one day this summer when we were running early for an escape room at Jigsaw Escapes. It's located just across the street from one of City of Ottawa parking structures in the Byward Market. My daughter loves cupcakes and...More

1  Thank StLiMi
Reviewed 29 October 2017 via mobile

Friendly and accommodating staff. Great variety of flavours. Store is small but good for take away. Cupcakes are moist and very tasty. Icing is very sweet but I loved it. Worth finding in the market.

Thank CJ M
Reviewed 23 October 2017

I have mixed feelings on this place. I really like the idea, but I'm just never wowed enough by their treats. The cupcakes are good, but not much better than what I can buy at Loblaws, and their ice cream pops are good but not...More

Thank Meaghan P
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Restaurant features
Takeout
Good for
Kids, Child-friendly
Open Hours
Sunday
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Location and Contact Information
  • Address: 6 By Ward Market Sq, Ottawa, Ontario K1N 7A1, Canada
  • Location: Canada  >  Ontario  >  Ottawa
  • E-mail
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