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Mamma Grazzi's Kitchen

$$ - $$$
Byward Market Area
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25 George St, Ottawa, Ontario K1N 8W5, Canada
+1 613-241-8656
Today
11:30 - 22:00
Open now
All hours
Hours:
Sun - Sat 11:30 - 22:00
More Info
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250 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Winnipeg, Canada
Level Contributor
15 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 18 October 2016

Experience over many years has been consistent - good food, good service,and servers who remember you and what you like. The food is not flashy but consistently good - the 'pollo' dishes are particularly dependable. One the one time when I was seved the wrong dish (I had ordered the wrong thing), it was quickly replaced with grace.

Helpful?
Thank mae23
Singapore, Singapore
Level Contributor
57 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 18 October 2016 via mobile

The service was so bad that it was my worst service experience in ottawa so I'm writing about the service first. ..I'm not sure if it was just a bad day or the waitress was new etc but it took over an hour and fifteen for our pizza to arrive even though we were told that it takes eight minutes... More 

Helpful?
Thank PCtravelfreak
Wainwright, Canada
Level Contributor
51 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 17 October 2016

We stopped by this restaurant for supper on a Sunday evening. Although we didn't have reservations this busy place was able to accommodate us. This old building was unique with many levels and eating areas. The service was good and the server was polite and efficient. The Italian food was the best that everyone in our party had ever eaten!!... More 

Helpful?
Thank Sandra55_11
Sherbrooke, Canada
Level Contributor
39 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 24 September 2016

Ate here twice on our last visit to Ottawa. Our second visit for Dinner we ate in the courtyard which was very nice. Food and service was great.

Helpful?
Thank Frank W
Ottawa, Canada
Level Contributor
59 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed 21 September 2016

I have never had such poor service and it wasn't even busy. The server didn't even ask us for our drink order. It took 30 minutes just to place our food order. The food took a while and was average to everyone at our table. No water refills, we weren't asked how our meals were and we never received more... More 

Helpful?
Thank Diane G
Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 12 September 2016 via mobile

A friend and I were looking for some comfort food and walking around the Byward Market when we stumbled across this restaurant. We missed lunch and were very hungry, so we didn't investigate much before sitting down. There wasn't much on the menu that jumped out at us, so we decided to share an order of bruschetta and a plate... More 

Helpful?
Thank LaWerever
Grimbergen, Belgium
Level Contributor
29 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 10 September 2016

The food (we had three different plate of pasta) was great and service was good. The waiters were a bit stressed wich didn't contribute to a cool, laid back atmosphere. But never the less, staff was friendly and correct so we did enjoy our dining experience. And I understand the job of a waiter isn't always a pleasant one.

Helpful?
Thank Carl V
Salon de provence
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 7 September 2016

Very disappointing restaurant even if the location is definitely nice. We had to eat inside upstairs and the atmosphere is really sad. Nothing appealing in the layout. Most of all the food was just unacceptable: cold pastas, floury pizza crusts no enough cooked, a strong lack of taste for all the dishes we were served. Obviously the bill was just... More 

Helpful?
1 Thank Paresia
Ottawa, Canada
Level Contributor
29 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 5 September 2016

Mama Grazzi's offers delicious pasts dishes and gourmet pizzas, and it's one of my favourite places to go in the Market. The service has always been fast and friendly. The one downside is that the restaurant itself is on the smaller side - I've never had trouble getting a table for 2, but larger walk-in groups might be wise to... More 

Helpful?
Thank AmySilver902
Ottawa, Canada
Level Contributor
29 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 1 September 2016 via mobile

15 years ago this was one of our favorite restaurants. Beautiful location and ambience, lovely patio. Food used to be fantastic and service used to be excellent. Now the same long serving and dedicated wait staff seem tired, and victim of a restaurant that has hired many hostesses to seat patrons and fill water glasses while the same waiter who... More 

Helpful?
Thank SmartyC40

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Italian, Pizza
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Full Bar, Outdoor Seating
Good for
Child-friendly, Special Occasion Dining
Open Hours
Sunday
11:30 - 22:00
Monday
11:30 - 22:00
Tuesday
11:30 - 22:00
Wednesday
11:30 - 22:00
Thursday
11:30 - 22:00
Friday
11:30 - 22:00
Saturday
11:30 - 22:00
Location and Contact Information
  • Address: 25 George St, Ottawa, Ontario K1N 8W5, Canada
  • Location: Canada  >  Ontario  >  Ottawa>  > Byward Market Area
  • Neighbourhood: Byward Market Area
  • Phone Number: +1 613-241-8656

Questions & Answers

Questions? Get answers from Mamma Grazzi's Kitchen staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?