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The Works

$$ - $$$American, ,
326 Richmond Rd, Ottawa, Ontario K1Z 6X6, Canada
+1 613-564-0406
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Overview
  • Excellent36%
  • Very good41%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
“onion rings” (78 reviews)
“burgers” (346 reviews)
Open Now
11:00 AM - 10:00 PMAll hours
CUISINES
American, Bar, Canadian, Gluten Free Options, Vegetarian Friendly, Vegan Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
326 Richmond Rd, Ottawa, Ontario K1Z 6X6, Canada
All Details
Write a ReviewReviews (872)
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1 - 10 of 850 reviews

Reviewed 3 weeks ago

Same here it has been awhile since I last went to the restaurant. The restaurant I visit is in Orleans, we were seated fairly promptly but that was where it ended. The seating was only about 50%. After sitting there for 15min and no waiter...More

Thank Gary G
Reviewed 4 weeks ago

The Service was lovely and friendly, we had to drink out of measuring jugs and eat out of metal trays but was so different and fun, the choice of burgers was huge and took us a long time to get our heads around the menu...More

Thank rcook37
Reviewed 4 weeks ago

It had been some time since we last visited this place due to a previous bad experience. This experience was different but does not change opinion of the place. From the time the order was taken and drinks delivered we never saw the waiter again....More

Thank toolazy2train
Reviewed 4 weeks ago

The service was very slow and the restaurant was freezing cold! I had a bacon burger (good but cold) and a side of coleslaw was bland. Save yourself a disappointment! We were 3 people, ordered 2 milk shakes and 3 glasses of water. 5 straws!...More

Thank Mary W
Reviewed 15 January 2018 via mobile

Back when they operated out out of a hole in the wall on Beechwood in Ottawa there were line ups out the door, even on the coldest days of winter. The burgers were unique and delicious. These days, following the rise of the 'gourmet' burger,...More

Thank Randy2620
Reviewed 7 January 2018

I will paint the picture first. Yesterday evening, the outdoor temperature was -35 degrees with the windchill. No a very exciting time to hit a restaurant however I had promised the kids. We arrived approximately 1800 at the watters trim road location in Orleans, plenty...More

Thank Mark C
Reviewed 4 January 2018 via mobile

The food was terrible and cold. It took 45 minutes to get a drink. Everything I ordered they didn’t have or had to substitute for another item.

Thank Ashley S
Reviewed 18 November 2017 via mobile

Had not been to the Works in years but happened to be near by and decided to go on in with the kidlets for dinner. Everything was good but not wow. Always fun to read the menu but I had forgotten about the standard 20...More

1  Thank Kristin B
Reviewed 10 November 2017

I have tried to like this place, I really have. I have tried to explore the variety on a couple of different occasions but alas I am always coming up with the same result. The eclectic burger options are good and there are some real...More

Thank ShamanDoc
Reviewed 7 October 2017

We have eaten here several times, and as a severe celiac it is exciting that I have never been sick once! The staff are warm, welcoming and knowledgeable, and the menu is incredibly varied and extensive. A newcomer to Ottawa, I have taken all of...More

Thank Jassy D
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Breakfast, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi
Good for
Child-friendly, Kids, Groups
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 326 Richmond Rd, Ottawa, Ontario K1Z 6X6, Canada
  • Location: Canada  >  Ontario  >  Ottawa>  > Westboro Village
  • Neighbourhood: Westboro Village
  • Phone Number: +1 613-564-0406
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