Worst service we have had anywhere in a longtime. Madison...the "bartender" should not be a bartender. Won't be back.
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There was a good 20 minutes between the first food arriving for members of our group and the last food arriving. To be fair, there were about 25 of us. However, this meant that several of the kids were done a lot earlier than some...More
Driving home from Niagara Falls on the 6th January frozen we stopped for dinner. Great choice of food. We each had something different and a meal from the kids menu. Our waiter Andrew was a great help in assisting us. He was friendly and very...More
Thank you for the 5 star review, Patricia! We're glad to hear you had a great experience!
I haven’t been to this chain since it first opened here after having a bad experience. Someone recently gave me a gift card so I decided to give it a try. Our appetizer was excellent (spinach and artichoke dip). Our entrees were just alright. Not...More
Thank you for giving us another chance, Kim! We hope to see you again!
Overall, I’m not a fan of this chain but this location was great! Great service, great food and the entire experience was fantastic. We were a large group with kids and the waitress was great with them and very patient.
Thank you for sharing, Steve!
Horrible service - My husband and I arrived on a Saturday afternoon at around 2:15 pm. The restaurant had about 15 tables and we had to wait about 5 mins while they cleaned off a table so we could sit. Apparently, they had a party...More
Hi FlexitarianCouple. Sorry to hear about the service. We take this feedback very seriously and would like to follow up with the team involved. Please share the details info at https://bostonpizza.com/contact-us.html so that we can make it better! Thanks.
First. Get your sign fixed. 1st impressions important. Quiet Monday evening. 2 babies crying. Waiter sat us in a booth with some distance away. Waiter was nice and attentive. I ordered chicken parmigiano with Caesar salad, vegetables and garlic bread. Dinner was hot, well presented...More
First off , haven't been to a BP in years - what happened?? Pizza was absolutely so bland and tasteless ,like eating cardboard dipped in a can of crushed tomatoes. Desserts on the other hand were good. Service , bartender looking after tables ,maybe not...More
Hi, sagatrap. We're sorry to hear about your experience and have passed your message on to the rest of the team for review. Have a great day!
very tasty food and very good service provided by Hayden. a polite very capable individual. I had the broken lasagna, as good as the fancy Italian restaurants. good desserts .very conveniently located next to the Holiday Inn
We are glad to hear you enjoyed it, Edgardo. Thanks!