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Boston Pizza

$$ - $$$, Pizza,
333 Ontario St, St. Catharines, Ontario L2R 5L3, Canada
+1 905-688-0273
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Overview
  • Excellent24%
  • Very good21%
  • Average28%
  • Poor16%
  • Terrible11%
Travellers talk about
“pizza” (22 reviews)
“caesar salad” (4 reviews)
Restaurant Hours
CUISINES
Bar, Pizza, Canadian
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
333 Ontario St, St. Catharines, Ontario L2R 5L3, Canada
All Details
Write a ReviewReviews (100)
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1 - 10 of 98 reviews

Reviewed 2 weeks ago via mobile

Worst service we have had anywhere in a longtime. Madison...the "bartender" should not be a bartender. Won't be back.

Thank Tanya R
Reviewed 3 weeks ago

There was a good 20 minutes between the first food arriving for members of our group and the last food arriving. To be fair, there were about 25 of us. However, this meant that several of the kids were done a lot earlier than some...More

Thank TheLibrarianTraveler
Reviewed 12 January 2018 via mobile

Maddison at the bar on Thursday night was horrible. She made rude comments to us and didn’t come for our empty drinks for 20 minutes and it wasn’t even busy...never going back because of her

Thank 1emily2alba
Reviewed 8 January 2018 via mobile

Driving home from Niagara Falls on the 6th January frozen we stopped for dinner. Great choice of food. We each had something different and a meal from the kids menu. Our waiter Andrew was a great help in assisting us. He was friendly and very...More

Thank Pat1ricia
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 6 days ago

Thank you for the 5 star review, Patricia! We're glad to hear you had a great experience!

Reviewed 17 December 2017 via mobile

I haven’t been to this chain since it first opened here after having a bad experience. Someone recently gave me a gift card so I decided to give it a try. Our appetizer was excellent (spinach and artichoke dip). Our entrees were just alright. Not...More

Thank Kim B
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 19 December 2017

Thank you for giving us another chance, Kim! We hope to see you again!

Reviewed 14 November 2017 via mobile

Overall, I’m not a fan of this chain but this location was great! Great service, great food and the entire experience was fantastic. We were a large group with kids and the waitress was great with them and very patient.

Thank Steve A
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 23 November 2017

Thank you for sharing, Steve!

Reviewed 12 November 2017

Horrible service - My husband and I arrived on a Saturday afternoon at around 2:15 pm. The restaurant had about 15 tables and we had to wait about 5 mins while they cleaned off a table so we could sit. Apparently, they had a party...More

Thank FlexitarianCouple
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 21 November 2017

Hi FlexitarianCouple. Sorry to hear about the service. We take this feedback very seriously and would like to follow up with the team involved. Please share the details info at https://bostonpizza.com/contact-us.html so that we can make it better! Thanks.

Reviewed 12 October 2017

First. Get your sign fixed. 1st impressions important. Quiet Monday evening. 2 babies crying. Waiter sat us in a booth with some distance away. Waiter was nice and attentive. I ordered chicken parmigiano with Caesar salad, vegetables and garlic bread. Dinner was hot, well presented...More

Thank Maureen H
Reviewed 28 June 2017

First off , haven't been to a BP in years - what happened?? Pizza was absolutely so bland and tasteless ,like eating cardboard dipped in a can of crushed tomatoes. Desserts on the other hand were good. Service , bartender looking after tables ,maybe not...More

Thank sagatrap
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 2 July 2017

Hi, sagatrap. We're sorry to hear about your experience and have passed your message on to the rest of the team for review. Have a great day!

Reviewed 25 June 2017

very tasty food and very good service provided by Hayden. a polite very capable individual. I had the broken lasagna, as good as the fancy Italian restaurants. good desserts .very conveniently located next to the Holiday Inn

Thank Edgardo P
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 16 October 2017

We are glad to hear you enjoyed it, Edgardo. Thanks!

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Bar, Pizza, Canadian
Meals
Lunch, Dinner, After-hours
Restaurant features
Delivery, Takeout, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Kids, Child-friendly, Groups
Location and Contact Information
  • Address: 333 Ontario St, St. Catharines, Ontario L2R 5L3, Canada
  • Location: Canada  >  Ontario  >  St. Catharines>  > York - Haig
  • Neighbourhood: York - Haig
  • Phone Number: +1 905-688-0273
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