We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, Bar, Pizza, Canadian
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Dinner, Lunch, After-hours
View all details
meals, features, about
Reviews (154)
Filter reviews
145 results
Traveller rating
35
50
35
14
11
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
35
50
35
14
11
See what travellers are saying:
Selected filters
FilterEnglish
Updating list...
Reviewed 18 December 2021

We ordered delivery. Deep fried wings and cactus cut potatoes and I made sure to tell them to include the cactus cut potato sauce. The order gets here and they forgot the sauce. Told us that we could come by and pick it up or...have it delivered. I’m not driving to the restaurant for sauce that should have been with the meal from the get-go. Especially when I made sure that the server knew that I wanted it. They said they would deliver it, which I’m not paying for the delivery of sauce. Next thing we notice is the wings are baked, not deep fried. So now I’m in a mood because the wings were wrong and the cactus cut potatoes are cold waiting on the sauce. Obviously, I will microwave them. But I didn’t pay $48.16 for baked wings and soggy cold potatoes. Extremely irritated and disappointed.More

Date of visit: December 2021
Helpful?
Boston Pizza, Guest Services at Boston Pizza, responded to this reviewResponded 18 December 2021

Sorry to see that you were not satisfied with your recent order. Your feedback is important to us and we'd like to look into this. Please share your comments at: https://bostonpizza.com/socialcontact. Thank you.

Reviewed 3 December 2020 via mobile

Good selection of options. Special menu that includes a tobleron chocolate bar (you might have to ask for it). Thai bites appetizer is large enough to share. There was a small office party there when we went but they were tuck back into a corner....Staff wore masks and tables set well apart.More

Date of visit: December 2020
Helpful?2  
Boston Pizza, Guest Services at Boston Pizza, responded to this reviewResponded 5 December 2020

Thank you for the 5-star review! We're glad to hear you had a great experience!

Reviewed 1 July 2020 via mobile

First time visiting Boston Pizza in years and we were pleased. Nice menu options including some salads that we would not make at home. Prices were fair and portion sizes were good. Certainly a good lunch option and we will be back.

Date of visit: June 2020
Helpful?2  
BP-Guest-Service, Guest Services at Boston Pizza, responded to this reviewResponded 2 July 2020

Hi, there! Thank you for the 4-star review! We hope the next time you come we can provide you with a 5-star experience! See you again soon!

Reviewed 12 February 2020

We were a large group staying in Charlottetown for a week. We dinned in and also ordered take out often daily. I was very happy with the food quality and staff cooperation when taking orders etc. The delivery guys were prompt, pleasant and really friendly....Thanks for the help Boston Pizza!More

Date of visit: February 2020
Helpful?
Garry_BP, Owner at Boston Pizza, responded to this reviewResponded 13 February 2020

Thanks for the 5-star review! We're glad to hear this! 😊

Reviewed 10 February 2020

Free delivery when you are staying at the Holiday Inn Express. Pizza was great, however calamari was over cooked and greasy.

Date of visit: February 2020
Helpful?
Garry_BP, Owner at Boston Pizza, responded to this reviewResponded 12 February 2020

Hi, Sierra. Sorry to see that you felt your visit was a 3-star one. Your feedback is important to us and we'd like to learn how to make things better next time. Please share the details at https://bostonpizza.com/socialcontact. Thank you!

Reviewed 9 February 2020 via mobile

Great place for friends gathering. Can't go wrong. It's close and convenient for everyone. The nachos and wings are foolproof. Everyone loved them.

Date of visit: February 2020
Helpful?4  
Garry_BP, Owner at Boston Pizza, responded to this reviewResponded 9 February 2020

Thank you for the 4-star review. Hopefully, we can make your next visit a 5-star one! See you again soon!

Reviewed 1 December 2019 via mobile

Ordered two separate orders the first one was 70$ then second 30$ waiting an hour for our food so by the time the food got here we were starving and then came to realize our 70$ order was missing almost everything besides the spinach dip..... but that looked like vomit so I had to pay the driver for food I didn’t have and then I had to call Boston pizza and get them to send more food out with another 45 minute wait .. didn’t get anything for the huge mess up or wait not even some of my money back . If you go to eat in at a restaurant and your food takes 2 hours to get to you usually you get something in return for the awfull service and wait time .More

Date of visit: November 2019
Helpful?3  
Reviewed 25 November 2019 via mobile

The accessible buttons worked to get in the door. And the door is flush with the ground. The main area is spacious and open. The washroom was pretty small but the amazing staff made up for it.

Date of visit: November 2019
Helpful?2  
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 26 November 2019

Thanks for the review. Please let us know if there is anything we could have done to make it better at https://bostonpizza.com/contact-us.html. Thank you!

Reviewed 16 November 2019 via mobile

The food was hot and it got to your table fast. The new lunch menu is good. I enjoyed the ravioli. The birthday boy enjoyed his MVP Burger too.

Date of visit: November 2019
Helpful?2  
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 19 November 2019

Thank you for the positive review and for celebrating a birthday with us! We're glad everyone enjoyed their meal. We hope the next time you come we can provide you with a 5-star experience! See you again soon!

Reviewed 13 October 2019 via mobile

This was our first time visit to Boston Pizza and it was a great one. The dining hall area as we as the sports bar hall are both spacious and nicely deocorated. We had nachos and chicken wings and both were really good. We enjoyed...the place, food and the service and definitely will be back again.More

Date of visit: October 2019
Helpful?1  
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 14 October 2019

Thank you for the 5-star review! We're glad to hear you had a great experience!

View more reviews
Best nearby
Best nearby hotelsSee all
Rodd Royalty
779 reviews
.18 km away
Canadas Best Value Inn & Suites Charlottetown
306 reviews
.37 km away
Banbridge Inn
297 reviews
.67 km away
Comfort Inn
352 reviews
.71 km away
Best nearby restaurantsSee all
Nimrods' Floating Pizza Bar
120 reviews
.86 km away
MR Seafoods
16 reviews
.48 km away
Kings BBQ & Chinese Food
105 reviews
.56 km away
Best nearby attractionsSee all
Charlottetown Mall
46 reviews
.18 km away
Cineplex Cinemas Charlottetown
10 reviews
.18 km away
Owls Hollow Toys & Games
10 reviews
.60 km away
That Fun Place
30 reviews
1.22 km away
Questions & Answers
Ask a question
don22cc
12 August 2018|
Answer
Response from BP-Guest-Service | Property representative |
Hi, Don. Please call us at 902-894-7300 so we can discuss this in detail. Thank you and have a great rest of your day!
0
Votes
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Boston Pizza

Yes, Boston Pizza offers takeaway services.

Yes, Boston Pizza offers delivery services.

Boston Pizza is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5