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Restaurant Beffroi Steak House

) #136 of 1,219 Restaurants in Quebec City $$$$ Steakhouse,
775, Av. Honore-Mercier | Palace Royal Hotel, Quebec City, Quebec G1R 6A5, Canada
+1 418-380-2638
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Overview
  • Excellent41%
  • Very good28%
  • Average16%
  • Poor10%
  • Terrible5%
Travellers talk about
“prime rib” (14 reviews)
“steak” (63 reviews)
“t bone” (4 reviews)
Open Now
06:30 - 22:00All hours
CUISINES
Steakhouse, Canadian
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
775, Av. Honore-Mercier | Palace Royal Hotel, Quebec City, Quebec G1R 6A5, Canada
All Details
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Reviews (238)
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1 - 10 of 121 reviews

Reviewed 4 days ago

We were a large party and all of our food was delicious but the service is definitely lacking. They definitely should have had an extra server at our table. All of us ordered drinks and I think it was too much for one server to...More

Thank GCL97
Les_Hotels_JARO, Guest Relations Manager at Restaurant Beffroi Steak House, responded to this reviewResponded 2 days ago

Dear GCL97, Thank you for experiencing the Restaurant Beffroi Steak House and for taking the time to share your appreciation. We are glad you enjoyed our food. We take note of your comments and hope to welcome you again. Have a wonderful day

Reviewed 6 days ago via mobile

I didnt mind this place. Food was good. Price was high but not for a hotel restaurant. The service was decent but I expected better service. We werent offered a kids menu for my daughter. No one asked me if i wanted more to drink....More

Thank John W
Les_Hotels_JARO, Guest Relations Manager at Restaurant Beffroi Steak House, responded to this reviewResponded 5 days ago

Hi John W, We are glad you enjoyed our food. We take note of your comments and we will follow up internally since the description you make of the service does not correspond to our standards. If necessary, adjustments will be made. Thank you

Reviewed 1 week ago via mobile

Had no problem getting a last minute reservation but now I can see why. This restaurant was in our hotel and TripAdvisor reviews were okay so we decided to try it. The server was good at first but our experience went downhill from there. The...More

Thank Brent L
Les_Hotels_JARO, Guest Relations Manager at Restaurant Beffroi Steak House, responded to this reviewResponded 1 week ago

Brent L, We are sorry that you experienced some delays in receiving your plates. However, it is important to make corrections to your review since your perceptions mislead readers. Above all, our restaurant is renowned for the quality of its dishes, its wines and its...More

Reviewed 2 weeks ago

In a hotel, this restaurant is a good choice for more upscale, fine dining, but still relaxed enough to enjoy on vacation. Food was delicious and service very efficient and professional.More

Thank JandPMcN
Les_Hotels_JARO, Guest Relations Manager at Restaurant Beffroi Steak House, responded to this reviewResponded 1 week ago

Dear JandPMcN, Thank you for experiencing the Restaurant Beffroi Steak House and for taking the time to write this review. We are pleased that you enjoyed our dishes, the atmosphere and the quality of service offered by our team. We look forward to making you...More

Reviewed 2 weeks ago

We stayed at the hotel from July 22-25. The hotel was fine, the staff was friendly. We made reservations at the BEFFROI STEAKHOUSE LOCATED in the hotel ( Palace Royal ) we made reservations on our last night ( July 24 ) in person in...More

1  Thank vi27777
Les_Hotels_JARO, Guest Relations Manager at Restaurant Beffroi Steak House, responded to this reviewResponded 2 weeks ago

Hi vi27777, We would like to discuss this review with you. Would it be possible to send your contact information to flarsen@hotelsjaro.com? Thank you

Reviewed 10 July 2017

Our table was in the lower level (street level) and we could see all the action of the open kitchen where it looked like everyone was working very hard. Our steak was just average (had expected much more), the risotto was good (more like a...More

Thank Denise Y
Les_Hotels_JARO, Guest Relations Manager at Restaurant Beffroi Steak House, responded to this reviewResponded 11 July 2017

Hi Mrs Denise Y, Thank you for pointing out that the restaurant was busy during your visit (during the Festival d'été de Québec - Quebec City Summer Festival - ), but that our team was working very hard to meet the demand. Since most of...More

Reviewed 5 July 2017 via mobile

I took my wife and two boys, 12 and 15 out for a nice steak meal to cap off our final night of our family vacation. The restaurant was close to our hotel and near the main entrance into Old Quebec. The waiter was friendly...More

Thank Kevin C
Les_Hotels_JARO, Guest Relations Manager at Restaurant Beffroi Steak House, responded to this reviewResponded 6 July 2017

Dear Kevin C, Thank you for experiencing the Restaurant Beffroi Steak House and for taking the time to write a review. We are pleased that you enjoyed the atmosphere of the restaurant as well as your meal. Our customers usually take long meals that can...More

Reviewed 27 June 2017

We went here thinking we were getting a good steak. Service was attentive however the meal fell short. When you ordered they never asked you how you wanted your prime rib. When you asked for horseradish they dumped it on the table in a plastic...More

Thank Farmgirl_likestravel
Les_Hotels_JARO, Guest Relations Manager at Restaurant Beffroi Steak House, responded to this reviewResponded 27 June 2017

Hi Farmgirl_likestravel, Thank you for sharing your opinion with us. We are surprised of this review since that does not correspond to our way of doing things. If, for some reason, your server has not asked for the level of cooking you want, please do...More

Reviewed 23 June 2017 via mobile

Where do I start...dinner for three on business. Waiter was extremely poor quality from the start. He didn't know specials...pointed to a list taped to the back of the menu, I ordered a caprese salad and prime rib with a bottle of brunello di montalcino....More

Thank Mlane8416
Les_Hotels_JARO, Guest Relations Manager at Restaurant Beffroi Steak House, responded to this reviewResponded 26 June 2017

Hi Mlane8416, Your review surprises us since it does not correspond to our restaurant. We invite you to read other reviews on the different comments platforms. You will realize that our restaurant is renowned and has been rewarded many times for its excellent service, its...More

Reviewed 13 June 2017 via mobile

We ate here while staying in the hotel palace Royale. Excellent quality meal. Cooked to perfection! And nice view of the old city gates.More

Thank Emily S
Les_Hotels_JARO, Guest Relations Manager at Restaurant Beffroi Steak House, responded to this reviewResponded 14 June 2017

Dear Mrs Emily S, Thank you for experiencing the Restaurant Beffroi Steak House and for taking the time to write this review. We are pleased that you enjoyed the quality and cooking of your dish. Indeed, we are very proud of the view that our...More

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Nearby Attractions
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.20 km away
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Place d'Youville
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Questions & Answers
Grifficyn
29 October 2015|
AnswerShow all 4 answers
Response from Les_Hotels_JARO | Property representative |
Hi, There is no dress code at our restaurant. Have a great day
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$12 - US$79
Cuisine
Steakhouse, Canadian
Meals
Breakfast, Lunch, Dinner, Drinks, After-hours
Restaurant features
Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Parking Available, Highchairs Available
Good for
Business meetings, Special Occasion Dining, Groups, Romantic
Open Hours
Sunday
07:00 - 22:00
Monday
06:30 - 22:00
Tuesday
06:30 - 22:00
Wednesday
06:30 - 22:00
Thursday
06:30 - 23:00
Friday
06:30 - 23:00
Saturday
07:00 - 23:00
Location and Contact Information
  • Address: 775, Av. Honore-Mercier | Palace Royal Hotel, Quebec City, Quebec G1R 6A5, Canada
  • Location: Canada  >  Quebec  >  Quebec City>  > Downtown Quebec City
  • Neighbourhood: Downtown Quebec City
  • Phone Number: +1 418-380-2638
  • E-mail
  • This restaurant is at Hotel Palace Royal
Description
Located in the heart of downtown Quebec City, just steps away from the St. John Door and from Old Quebec's historic district, Restaurant Beffroi Steak House has mastered the art of cooking over maple charcoal, for 15 years. Aside from its great table, the restaurant features an impressive cellar containing over 300 labels and 2,500 wine bottles, approximatively. Over the years, Restaurant Beffroi Steak House has been honored with several mentions such as the Great Distinction Award (2009) and the Wine Spectator's Award of Excellence (2013, 2014, 2015). With its breathtaking view on Place D'Youville, its warm decor and private lounges that can accommodate up to 30 guests, Restaurant Beffroi Steak House will definitely enchant you.
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