I am a regular visitor to the Bickley and have only eaten here on two occasions. In the summer months the food was OK. Having booked to actually eat in the restaurant area, rather than at the bar, I found the staff very attentive. Yes...More
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We had a fairly large Christmas group booking for the evening. Everything was handled smoothly by the reservations team. We had to pay full price for two on-the-day cancellations, which is fair enough. The table was ready on time, and looked very stylish. All waiting...More
Hi McUK, Thank you for your feedback and kind words regarding our service and friendliness of our team. I have passed on your comments to our Kitchen Manager. Could you please contact me via email at email@example.com to discuss this matter further.
Very disappointed with a few issues and the overall experience. The table was booked for 4pm for a large group and my family turned up at 3.45pm to decorate the table as a surprise for my 30th birthday, the table was not ready at that...More
It's such a shame that poor service lets this restaurant down. We dined on Sunday, just two of us. The restaurant wasn't busy yet we were shoe-horned into a corner with practically no space in between tables. Despite having booked, there wasn't a table set...More
Hi carolynleach63. We regret your most recent visit with us was not up to the standards we strive for. We are always looking for ways to improve and we do appreciate your input. If you would be willing, please contact me via email at firstname.lastname@example.org...More
We went for a Sunday roast & the food & service was very poor.The veg was almost cold & when we mentioned it to the waitress her reply was ‘we could have put it in the microwave’.There were only 2 roast potatoes on each meal.After...More
Hi meme18, I'm sorry you have had a negative experience within my business, I have passed your comments on to our restaurant and kitchen managers. I would really like to discuss your thoughts more personally. Would you be so kind as to email me at...More
We were a group of 10 adults and 3 toddlers. We loved the large table and space around,and made good use of the play area outside. The staff were all lovely and very accommodating especially as we arrived with two more adults than we had...More
Hi Sabrina S, Thank you for your feedback in regards to the above. Firstly may I apologize for the issues you encountered while dining at The Bickley. I have raised the issue with our kitchen manager and I do hope you can trust us again...More
I booked a table for 5 people on Saturday night and when we arrived, the host didn't have our table ready which wasn't a huge deal but still not a great start. As we sat at our table, she awkwardly put the menus down and...More
Hi clairewilliams2, Thank you for your feedback in regards to the above. Firstly may I apologize for the issues you encountered while dining at The Bickley. I have raised the issue with the restaurant manager and I do hope you can trust us again to...More
I went to the Bickley for a private birthday party in the upstairs function room on Friday. The room was great, lovely lighting and decor. The staff were really friendly. The manager Garry was very accomodating but the best part was the canapés. They were...More
Hi Dray1974, Thank you so much for your kind review. We are really glad you and your guests had a great time and enjoyed our delicious canapes. We look forward in welcoming you back very soon!
Family visit for a Sunday 3pm Lunch, others in party had Beef and Lamb roasts...all said excellent, I had venison and pheasant game pie, which was a huge single pie and delicious...we will definitely be going back!
Hi bigfella59, We really appreciate you taking the time to write a review. We are glad you and your family enjoyed your Sunday meals and happy to hear our pie was such a success. We hope to welcome you back in our pub soon.