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Unit 1 Surbiton Plaza | 38 Victoria Road, Surbiton, Kingston upon Thames KT6 4JL, England
+44 20 8399 4160
12:00 - 22:30
Open now
See all hours
Sun 12:00 - 22:30
Mon - Sat 11:30 - 23:00
More Info
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195 Reviews from our TripAdvisor Community

Traveller rating
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Showing 192: English reviews
Kingston upon Thames, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 days ago NEW

Really slow and terrible service for mediocre food- won't come again. We waited ages for our order to be taken, ages for our drinks to arrive and it was almost an hour before we finally got our starter. Assumed after this our main would come quickly but alas, waiting ages again. Explained to the waitress that the food was particularly... More 

Thank Kirsty_77777
Greater London, United Kingdom
1 review
4 of 5 bubbles Reviewed 6 days ago NEW

As I entered the Italian restaurant I felt as if I was in Italy. I could see and smell the fire of the pizza ovens and the lit trees. It had the smell of Italy. We were seated efficiently within 30 seconds but it was quite a small table. It was a big menu but then we were asked if... More 

Thank jjdylanwilliams
London, United Kingdom
Level Contributor
107 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

Wanting to have relaxed Sunday lunch with family and after phoning around 7 other restaurants in Kingston and Wimbledon - all of whom were fully booked - we got a table here. This should have been a warning bell!!! The restaurant wasn't full but one could sense immediately that they were short staffed on the floor and in the kitchen.... More 

Thank Nablitt
Leeds, United Kingdom
Level Contributor
96 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

First time I have ever visited a zizi as presumed it was mostly microwave food and on par with frankie and bennys etc. Wow was I surprised! The calamari starter fresh and cooked to perfection, another guest had the prawns which were huge and fresh. Went for the seafood risotto and was blown away by how good it was. Granted... More 

Thank LeedsM2015
Surbiton, United Kingdom
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

Food ok when we got it. Had to ask how much longer for main meal. Waited to get drinks twice. And slow service for everything. Was quite busy. Sunday mid afternoon. Should have had more staff on. Only 2 running the floor. Don't think we will be going back for sometime.

Thank janetteodo
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Currently here waiting for food. Not sure whether we'll get it before Monday or not... I shan't be coming here again the service is terrible. I didn't enter 3 stars I clicked 2 and that's pushing it!!

Thank jez w
Chester, United Kingdom
Level Contributor
82 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Me and my girlfriend went here for a romantic meal as she had had good experiences here previously. We were seated and had our orders taken quickly but the restaurant got very busy while we were eating our starters. After around a 45 minute wait after we had finished our starters our main meal finally arrived. We both enjoyed the... More 

Thank Keira J
Kingston upon Thames, United Kingdom
Level Contributor
73 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

My partner and I went on valentine's and had a special valentine's menu to order from. From when we sat down we were just left alone, not asked if we wanted to order drinks even and we were eating early so it wasn't that busy as yet. After 10 minutes we finally caught someone's attention and then we had to... More 

Thank David M
Houston, Texas
Level Contributor
95 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

This had some of the slowest, worst service I've had. The food was very mediocre. No reason to go back!

Thank EscapingHeat
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
1 of 5 bubbles Reviewed 18 February 2017 via mobile

Bad experience. We paid cash and after 15 minutes the change was not back. As we left I talked about it at the man who has served us some of the food, and was on the till at that moment. His answer was he was not working and I should address his colleague ...

Thank Spazg

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Average prices
US$12 - US$31
Italian, Pizza, Vegan Options, Vegetarian Friendly, Gluten Free Options
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Groups, Child-friendly
Open Hours
12:00 - 22:30
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
Location and Contact Information
  • Address: Unit 1 Surbiton Plaza | 38 Victoria Road, Surbiton, Kingston upon Thames KT6 4JL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Kingston upon Thames  >  Surbiton
  • Phone Number: +44 20 8399 4160
At Zizzi we like to do things a little differently. We don’t do over-complicated recipes or scrimpy portion sizes. We’re all about the well-chosen ingredients, simply put together to make exceptional Italian food.Dine al fresco with an outdoor dining area for sunny weather. The original facade of the converted post office is integrated beautifully with the modern decor inside. Leather booths and chandeliers on the staircase are just some of the features used to pull some of Surbiton’s swankiness inside. And as it was the home of Rupert Bear’s creator, Alfred Bestall, we just couldn’t resist a subtle nod the bear himself here and there.Dine al fresco with an outdoor dining area for sunny weather.

Questions & Answers

Questions? Get answers from Zizzi - Surbiton staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?