We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jade Fountain

Claimed
Save
Share
COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
  • Face masks required for guests in public areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Chinese
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours
View all details
meals, features
Reviews (854)
Filter reviews
854 results
Traveller rating
698
83
16
25
32
Traveller type
Time of year
LanguageEnglish
Traveller rating
698
83
16
25
32
Show reviews that mention
All reviews crispy duck spare ribs tasting menu prawn crackers noodles chinese restaurant all you can eat amazing food fantastic restaurant take away wonderful meal lovely evening birthday meal at lunchtime takeaway dishes starters
Selected filters
FilterEnglish
Updating list...
Reviewed today via mobile

We visited Jade Fountain in Sawston with an open mind - It’s safe to say Eric and his team did not disappoint! We all opted for the taster menu and left the rest to the team. The food served was divine. Visiting Jade Fountain was...more than just a dinner, the staff provided an experience and it was so lovely to get to know Eric and his team. All the staff were so helpful and accommodating. The food was consistently fresh and unlike any other Chinese we have tasted before. I highly recommend this restaurant to anyone wanting more than just a Chinese takeaway as it truly was delicious. Thank-you all again, for such a wonderful evening!More

Date of visit: October 2021
Helpful?
Reviewed today

Food was delicious and portion sizes were good, we left very full. Staff are always friendly and welcoming. Will be back!

Date of visit: October 2021
Helpful?
Reviewed yesterday via mobile

From start to finish was a shocking experience! Worst restaurant I have ever been to no joke !! Came to this place after reading good reviews expecting big things! For my main course, I ordered chill and garlic chicken with a separate portion of fried...rice.. I waited for 30 minutes after the starter which felt like a eternity after the starter was the size of my palm! Finally I seen the waiter heading to my table but little behold he arrived at the table with empty soup bowls for me and my friends! I looked up at him bewildered thinking what on earth is this for we didn’t order soup I kept silent until our food finally appeared which was 10 mins later.. my garlic and chill chicken finally arrived on a small rectangle plate and then the fried rice in a separate bowl again another few mins later as my main was loosing heat, I then asked the waiter ‘ excuse me have you got a plate for me’ and he looked at me funny and he came back 10 mins later with a side plate.. never in my life have i expected to eat a full main course out a soup bowl or a side plate .. absolutely shocking .. look at the attached picture imagine trying eat a full main off a side plateMore

Date of visit: October 2021
Helpful?
Sandy W, Owner at Jade Fountain, responded to this reviewResponded today

Thank you for you review I don’t know what you was expecting in size, these are standard sizes for restaurants, we gave you a bowl because that’s what most Chinese restaurants service you with so you eat with it. Maybe normally eating at home, you...More

Reviewed yesterday

I've never left a resurate as hunry as an African child..... potion size was made for a child. I've had better Chinese from a council house. And being intimated by the manager for over charging over all I rate that 0 had a mc ds...after and that was betterMore

Date of visit: October 2021
Helpful?
Sandy W, Owner at Jade Fountain, responded to this reviewResponded today

Again like your friend above, it’s standard size, we gave you a Itemised bill, showing you all the prices so we didn’t over charged you.

Reviewed yesterday via mobile

PLEASE DO NOT GO. I have had better Chinese from takeaways up north!!! If I could rate this 0 stars I would. This was the worst Chinese/meal I have ever had. From start to finish the experience was horrendous. After being seated we waited about...30 minutes for our food to arrive. After it arrived it was the smallest portions I have ever seen. For 6-7 pound a go you would expect something to start the night! No sauce and very dry and bland. After this the mains came out with no plates to share on. One of the lads asked for a plate and it took them about 20 minutes then to bring as the mains where getting cold. Al the mains came out separate so as you got one the other was cold!!! Shocking and unresponsive staff. To top the night off the manager over charged us and didn’t even treat us with any manners when we asked for receipts.More

Date of visit: October 2021
Helpful?
Sandy W, Owner at Jade Fountain, responded to this reviewResponded today

Yet again like both of your friends above comments. Thank you for you review I don’t know what you was expecting in size, these are standard sizes for restaurants, we have you a bowl because that’s what most Chinese restaurants service you with. Maybe normally...More

Reviewed 3 days ago via mobile

Called in on off-chance seated Straight away. Excellent customer service very attentive. Food excellent will definitely call again. Lovely atmosphere

Date of visit: October 2021
Helpful?1  
Reviewed 5 days ago via mobile

Had a great banquet at the Jade Fountain with my family enjoying an obscene amount of exceptional food. We’ve been coming here for 40 years and will keep coming back. Best Chinese outside of London.

Date of visit: October 2021
Helpful?
Reviewed 6 days ago

Amazing food, and lots of choice for vegetarians. There were 3 meat eaters and 3 vegetarians, and we did the taster menu- what a great idea! We were able to try as many dishes as we liked, and order as much as we liked. My...favourite dish was the 5 spice bean curd- we ordered 4 portions in the end! Lovely staff too, and a lovely atmosphere. Our new favourite restaurant, and can’t wait to go backMore

Date of visit: October 2021
Helpful?
Reviewed 1 week ago via mobile

Absolutely amazing food!!! The whole family enjoyed a wonderful meal. Taster menu allows you to taste different dishes which we discovered were fantastic! Would recommend to everyone, Staff extremely friendly too!!

Date of visit: October 2021
Helpful?
Reviewed 1 week ago

Excellent, friendly service. Great food. Step up from what you expect. Worth a visit for take away or sit down.

Date of visit: October 2021
Helpful?
View more reviews
Best nearby
Best nearby hotelsSee all
Holiday Inn Express Cambridge-Duxford M11, Jct.10, an IHG hotel
660 reviews
2.20 km away
Travelodge Cambridge Fourwentways
506 reviews
3.71 km away
The Lodge Duxford
93 reviews
4.09 km away
Hinxton Hall
17 reviews
4.72 km away
Best nearby restaurantsSee all
Kaz's Indian & Bangladeshi Restaurant
223 reviews
.21 km away
The Brickhouse
29 reviews
.12 km away
East Roast Coffee
27 reviews
.04 km away
Best nearby attractionsSee all
Virgin Balloon Flights - Cambridge
13 reviews
.91 km away
Duxford 14th Century Chantry Chapel
19 reviews
2.11 km away
Aerial Collective Duxford
83 reviews
3.73 km away
St Mary and St Michael's Church
10 reviews
7.12 km away
Questions & Answers
Ask a question
hollywaldman16
29 August 2018|
Answer
Response from seattaxi | Reviewed this property |
They do not deliver
0
Votes
Ali W
8 April 2017|
AnswerShow all 3 answers
Response from Colin L | Reviewed this property |
Yes
0
Votes
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Jade Fountain

Yes, Jade Fountain offers takeaway services.

Yes, Jade Fountain is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Jade Fountain is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 3.5