We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cactus Club Cafe

$$ - $$$American, ,
1666-6551 No. 3 Rd, Richmond, British Columbia V6Y 2B6, Canada
+1 604-244-9969
Website
Save
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent37%
  • Very good47%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
“truffle fries” (5 reviews)
“burger” (17 reviews)
“jambalaya” (5 reviews)
Restaurant Hours
CUISINES
American, Bar, Canadian, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1666-6551 No. 3 Rd, Richmond, British Columbia V6Y 2B6, Canada
All Details
Write a ReviewReviews (197)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 189 reviews

Reviewed 5 days ago via mobile

Having not had the best experiences from the Cactus Club in Calgary, I didn’t have high expectations for this one. However, I had one of the best meals in a long time. I had the 9oz. pepper corn steak and it was absolutely terrific. I...More

Thank Gbap2011
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 2 days ago

Hi there, Just wanted to say a huge thank you from all of us here at the Richmond Centre location for the incredible review. We are so thankful you gave our company a second chance and that you enjoyed everything so much!! We couldn’t be...More

Reviewed 1 week ago via mobile

First visit ever since they moved from the Lansdowne location. I can see parking is definitely an issue since it is now inside a busy mall. There's 3 sections now; patio, lounge and restaurant. Lots of booth seating which I like. We ordered the Ling...More

Thank Ralph W
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 1 week ago

Hi Ralph, Thank you so very much for taking the time to leave a review about your experience. We are glad you enjoyed the new location as much as we do and are looking forward to having you join us again very soon! Cheers, Amy...More

Reviewed 2 weeks ago

Food was delicious, great service, greeters at door. Great selection of food and drinks. We ordered 2 drinks (1 beer, 1 iced tea), 1 appetizer, and 2 entrees. About $80 in total.More

Thank Albert H
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 1 week ago

Hi Albert, Thanks so very much for taking the time to leave a review about your experience here with us. We couldn’t be happier that the food and service were top notch. We hope you’ll join us again soon. Sincerely, Amy Johnson Manager Cactus Club...More

Reviewed 2 weeks ago via mobile

Emily N. was fantastic! Emily made our dinner time so enjoyable! Thankyou Emily 5pm on a Saturday made parking a nightmare! Once we were seated past the clog at the door, our waitress, Emily, smoothly efficiently created a calm dining experience.

Thank Ian C
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 2 weeks ago

Hi Ian, Thank you so very much for the lovely words you wrote about Emily! We are so thrilled that she made your experience great, we hope to see you in again very soon. Cheers, Amy Johnson Manager Cactus Club Cafe Richmond Centre

Reviewed 4 weeks ago via mobile

We just arrived back in Richmond after 10 months away and wanted to go back to the "ole" Cactus Club with character and charisma on the corner of Landsdowne and No. 3 only to find it "closed!" We found it has relocated to Richmond Centre...More

Thank Gail N
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 3 weeks ago

Hi Gail, Thank you so much for coming by to check out the new location and for sharing your experience with us. We are so happy to hear that the food and service was as great as you remembered at our old location. We hope...More

Reviewed 4 weeks ago

We had a very unpleasant experience just 2 hr ago. I went there with my wife and daughter for tea. The food and drink is on average, we ordered the steak and a ribs sandwich, it is a bit of disappointed they do not have...More

1  Thank 仔 艾
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 4 weeks ago

Hi there, as mentioned in the google review you left as well, we appreciate your feedback and have received your comments. I believe the email you sent directly to our head office has already been responded to and that one of our managers has already...More

Reviewed 18 March 2018 via mobile

Wonderful dining experience in a new location. Make a reservation online, but if you didn’t then use their handy text system and wander in the mall while you wait. Plenty of friendly and helpful staff, from hostesses to servers and in the kitchen. High quality...More

Thank Wim V
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 20 March 2018

Hello Wim, A big thank you coming your way from everyone here at the new Richmond Centre location for the great review. We are so thrilled that you enjoyed the new location so much and that the food was on point. We hope you join...More

Reviewed 18 March 2018 via mobile

Great new location at Richmond Centre. Visited the previous Richmond location (Lansdowne and No. 3 Road) many times over the last 25 years. Surprised to see that the place was packed on a Sunday night. Started off with drinks and cocktails in the Lounge. Then...More

Thank 998MichaelW998
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 20 March 2018

Hi Michael, Thank you so very much for the incredible review you left. We couldn’t be happier that you had such a great experience with us and love the new location. We are looking forward to seeing you in again soon. Cheers, Amy Johnson Manager...More

Reviewed 15 March 2018

I have been to both the old and new location and this new location is awesome. The new location is in Richmond Centre, but once inside the restaurant it feels like you are in a fancy restaurant and you forget you are in anything that...More

Thank DisneyCA2012
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 16 March 2018

Hi there, A huge thank you from all of us here at the new location for the awesome review you posted! We are so happy that you love the new place as much as we do and that your experience with us was a great...More

Reviewed 15 March 2018 via mobile

Really enjoyed the food and service. I had a large buggy and they were great about stowing it in the back for me. The high chair was a bit lacking for my daughter as she was a bit small and it is a large wooden...More

Thank Learnigntotravel
Amy J, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 16 March 2018

Hi there, Just wanted to extend our appreciation for taking to the to leave a review for our new location. We are thrilled that you had a great time and hope to see you and your family in again soon. Sincerely, Amy Johnson Manager Cactus...More

Nearby
Nearby HotelsSee all 23 hotels in Richmond
Hilton Vancouver Airport
958 reviews
.39 km away
Vancouver Airport Marriott Hotel
751 reviews
.50 km away
Sheraton Vancouver Airport Hotel
872 reviews
.57 km away
Four Points by Sheraton Vancouver Airport
388 reviews
.58 km away
Nearby Restaurants
Dinesty Chinese Restaurant
117 reviews
.16 km away
Ebisu Japanese Restaurant
73 reviews
.14 km away
Tokyo Joe's Sushi Factory
32 reviews
.24 km away
Nearby Attractions
Minoru Park
131 reviews
1.08 km away
Richmond Olympic Oval
88 reviews
1.10 km away
Richmond Olympic Experience
49 reviews
1.16 km away
CF Richmond Centre
99 reviews
.86 km away
Questions & Answers
Get quick answers from Cactus Club Cafe staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Special Occasion Dining, Child-friendly, Business meetings, Bar Scene
Location and Contact Information
  • Address: 1666-6551 No. 3 Rd, Richmond, British Columbia V6Y 2B6, Canada
  • Location: Canada  >  British Columbia  >  Richmond>  > City Centre
  • Neighbourhood: City Centre
  • Phone Number: +1 604-244-9969
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing