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Cactus Club Cafe

Certificate of Excellence
$$ - $$$
City Centre
American, Bar, Canadian, Southwestern, Pub, Gluten Free Options
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5500 No. 3 Rd, Richmond, British Columbia V6X 2C8, Canada
+1 604-244-9969
Website
Today
11:00 - 01:00
Closed now
All hours
Hours:
Sun - Thu 11:00 - 00:00
Fri - Sat 11:00 - 01:00
More Info
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136 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Surrey, Canada
Level Contributor
60 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Richmond location has all you expect in food and service. Parking can be a challenge in their somewhat limited lot. It is free though.

Helpful?
Thank KathleenJ88
Tumbler Ridge, Canada
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 5 weeks ago via mobile

The Cactus Club is one of my regular stops whenever I'm in the lower mainland. The food quality is always awesome and the service is friendly and precise. I always enjoy their creamy parm dressing and their edamame! If you are a meatball fan, the Kobe meatballs are lovely!

Helpful?
Thank truth3232
Kitchener, Canada
Level Contributor
278 reviews
188 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 27 October 2016

Great representation of the Cactus Club. very good atmosphere and service was very good as well. I had the lettuce wraps and a bowl of Squash soup. both were very good. Co-worker had a duck club which looked amazing.

Helpful?
Thank KitchenerCouple1986
Burlington, Canada
Level Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 19 September 2016

We were so to find healthy lunches today. The atmosphere was relaxing.High ceilings and the bright area where we sat provided a cheery venue.My quinoa salad met my expectations. My partner enjoyed his terayaki ricebowl healthy and tasty. Service was good till we were ready. To pay the bill.

Helpful?
Thank caroline773
Cactus C, Guest Relations Manager at Cactus Club Cafe, responded to this review

Hello Caroline, Thank you for taking the time to write a TripAdvisor review for our Cactus Club Cafe location. We greatly appreciate all of our guest feedback and reviews. We are sorry to hear that your experience was not worthy of five stars. I have forwarded your comments on to our management team at this location to review. We hope... More 

Richmond
Level Contributor
15 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 18 September 2016

To start with the positives: The food was very good. Our server was very pleasant and friendly. Now the bad: Our drinks sat empty more often than not. The manager was quite rude to us, insulting even. It was later in the night, and I assume they were in a rush to close, even though there were still a half... More 

Helpful?
Thank 982jame
Cactus C, Guest Relations Manager at Cactus Club Cafe, responded to this review

Hello, Thank you for taking the time to write a TripAdvisor review for our Cactus Club Cafe location. We greatly appreciate all of our guest feedback and reviews. We are sorry to hear that your experience was not worthy of five stars. I have forwarded your comments on to our management team at this location to review. We hope that... More 

Marquette, Michigan
Level Contributor
139 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 18 September 2016

My wife and I stayed at the Hilton Vancouver Airport and the Cautus Club Cafe was two blocks away. This is an awesome place to eat. We both had Steaks and they were cooked to our choice and very, very tasty. We finished with a piece of Key Lime pie and we both had a drink and the whole bill... More 

Helpful?
Thank upexplorer2011
Level Contributor
50 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 23 August 2016 via mobile

Food is always great here, it's the service that is touchy. My husband and I will eat here but won't get served after being seated sometimes for 15 mins and ill have to go grab a hostess to grab our waiter. Other times we eat here and it's fine. I wish I can say it's mostly good experiences but it's... More 

Helpful?
Thank katrina1640
Cactus C, Guest Relations Manager at Cactus Club Cafe, responded to this review

Hello Katrina, Thank you for taking the time to write a TripAdvisor review for our Cactus Club Cafe location. We greatly appreciate all of our guest feedback and reviews. We are sorry to hear that your experience was not worthy of five stars. I have forwarded your comments on to our management team at this location to review. We hope... More 

Vancouver, Canada
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 17 August 2016 via mobile

We went there on Friday evening, very busy, able to maintain good service. Good food too! Tips: To make reservation, make sure write down any reference/confirmation# or name of the person who took the reservation. Otherwise, you may end up waiting for another 30-45mins like walk-in guest if they cannot locate your reservation. Music is quite loud, if you go... More 

Helpful?
Thank vacaplan717
Metro Manila, Philippines
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 26 July 2016

One of the few places in Vancouver that service and quality of food are its priority. All servers are well mannered and its best looks and tidy.

Helpful?
Thank chiquiridad
Delta, Canada
Level Contributor
75 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 21 July 2016

The food was quite good. I had the jambalaya as an entree, and yam fries and calamari as a shared appy. Lots of flavour, decent portions. Service was good, the place was busy, but our waitress was by regularly. My only complaint was the noise. Truly I can't see how WCB doesn't have noise complaints from the wait staff.

Helpful?
Thank Gordon H
Cactus C, Guest Relations Manager at Cactus Club Cafe, responded to this review

Hi Gordon, Thank you for taking the time to write a TripAdvisor review for our Cactus Club Cafe location. We greatly appreciate all of our guest feedback and reviews.  We are sorry to hear that your experience was not worthy of five stars. If you'd like to provide us with any further details please feel free to reach out to... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Bar, Canadian, Southwestern, Pub, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Television, Serves Alcohol, Full Bar, Wheelchair Accessible
Good for
Special Occasion Dining, Groups, Child-friendly, Bar Scene
Open Hours
Sunday
11:00 - 00:00
Monday
11:00 - 00:00
Tuesday
11:00 - 00:00
Wednesday
11:00 - 00:00
Thursday
11:00 - 00:00
Friday
11:00 - 01:00
Saturday
11:00 - 01:00
Location and Contact Information
  • Address: 5500 No. 3 Rd, Richmond, British Columbia V6X 2C8, Canada
  • Location: Canada  >  British Columbia  >  Richmond>  > City Centre
  • Neighbourhood: City Centre
  • Phone Number: +1 604-244-9969

Questions & Answers

Questions? Get answers from Cactus Club Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?