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Lone Star Texas Grill

$$ - $$$Mexican, American,
75 Consumers Drive, Whitby Entertainment Center, Whitby, Ontario L1N 9S2, Canada
+1 905-665-3077
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Overview
  • Excellent26%
  • Very good29%
  • Average20%
  • Poor16%
  • Terrible9%
Travellers talk about
“fajitas” (36 reviews)
Open Now
11:00 AM - 10:00 PM Hours
CUISINES
Mexican, American, Southwestern, Bar
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
75 Consumers Drive, Whitby Entertainment Center, Whitby, Ontario L1N 9S2, Canada
All Details
Write a ReviewReviews (109)
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1 - 10 of 108 reviews

Reviewed 1 week ago via mobile

Food was the worst I have eaten at a lone star. They served a baked potato that looked like it was in the warmer for two days. Then the nachos and the hamburger on top was black and so dry, also in a warmer. I...More

Thank M5330IClisab
TequilaLSTG, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 1 week ago

Hi! We're sorry to hear your recent experience was not up to our usual standards. We would like to have a senior team member connect with you, if you could provide us with a contact phone number we would greatly appreciate the opportunity to speak...More

Reviewed 4 weeks ago

Well, our family visited this location as it was our son's birthday and he picked it. BIGGEST MISTAKE EVER!!!! Now I have been to some bad places in the past but that was in the back alleys of the slums on a business trip overseas,...More

Thank rbigmac64
TequilaLSTG, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 4 weeks ago

rbigmac64, Your concerns and feedback are important to us, as meeting your needs as a valued customer is our priority. I do apologize that you had an all around unsatisfactory experience. We would love to reach out to you. Please mail your phone number to...More

Reviewed 19 May 2018

We were a group of business associates together for a meal in Whitby. We settled on the Lone Star and it was a huge mistake. We got seated quickly and a server came by promptly. We order some appies and drinks to start. We got...More

1  Thank Douglas S
TequilaLSTG, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 19 May 2018

Douglas, Thanks again for your review. We also received your guest satisfaction survey. Again, we apologize for your less than satisfactory experience. I understand that a manager has reached out to you with a phone call. If I can be of further assistance, please email...More

Reviewed 30 March 2018 via mobile

Lonestar is one of my faves! This time I ordered the lunch sized chicken fajitas, starting with the queso dip and chips and salsa. The service was great and the price is very reasonable for lunch. I will definitely return.

Thank ilovedgreece
TequilaLSTG, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 2 April 2018

Hi ilovegreece, Thanks for your feedback, it is appreciated. We are pleased that you enjoyed your lunch at Lone Star! Looking forward to seeing you again soon The Lone Star Team

Reviewed 5 March 2018

This is a standard chain restaurant with a Tex-Mex theme. The menu is varied, but not particularly outstanding. We went for a grandchild's birthday dinner. A good point on the menu is taco pricing for two, but the two can have different toppings.

Thank Daleb0422
TequilaLSTG, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 6 March 2018

Daleb0422, Thank you for your feedback, it is important to us. We would love to know how your visit could have been outstanding. Please email your phone number to tequila@lstg.ca for follow up. The Lone Star Team

Reviewed 5 March 2018 via mobile

We went there early on a recent Saturday evening. Could not get in the last time. Too much of a wait. This time we got a seat immediately. We ordered fajitas and the food was excellent. I had a couple of drafts and the wait...More

Thank Tom0888
TequilaLSTG, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 5 March 2018

Hi Tom0888, Thanks for submitting your review, it is appreciated. We are pleased that you loved our award winning fajitas, but apologize that the wait was longer than usual for your beer. We will definitely use your review as a coaching opportunity for our bartenders....More

Reviewed 29 January 2018 via mobile

Food was fine but. Old not get attention of server so no drink with dinner. Had to get hostess to get bill so could go home and get a drink. Mentioned when bill came that it is a good idea to look at tables once...More

Thank Mike S
Nicole M, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 29 January 2018

Hi Mike, Thank you for reviewing Lone Star. As mentioned in my email, I have sent your contact information to our Whitby location. The manager will be in touch. Have a great day! The Lone Star Team

Reviewed 24 December 2017

We were greeted warmly and seated quickly. Service was good and order was taken quickly. Atmosphere was also warm and nice. We ordered Fajitas. Meat and the trimmings were good. Tortillas were not properly cooked

Thank Harjindar K
Lone Star T, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 27 December 2017

Harjindar, Thank you for your feedback. Our apologies that you were not satisfied with your tortillas. We would appreciate an opportunity to discuss your review with you further. Please send your phone number to tequila@lstg.ca for follow up. The Lone Star Team

Reviewed 3 December 2017

We were seated very quickly and our order for drinks followed a few minutes later. I don't know what happened but the waitress who was very good said that there was a problem at the bar and that they were very busy. Hardly anyone was...More

Thank PerthDarter
Lone Star T, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 4 December 2017

PerthDarter, Thank you for your feedback, it is appreciated. We are glad you enjoyed your fajitas, but do apologize that your 2 glasses of wine took much longer than usual to arrive. We do look forward to seeing you again soon! The Lone Star Team

Reviewed 23 November 2017 via mobile

My kids are picky. But they like the food on the children’s menu. Chips and salsa are top on there list. They also like to watch the machine make the tortillas.

Thank H5590TQmichaeln
Lone Star T, Guest Relations Manager at Lone Star Texas Grill, responded to this reviewResponded 24 November 2017

Hi H5590TQmichaeln, Thank you for your feedback, it is appreciated. Our tortillas machine is a great source of entertainment for kids! Glad yours like to watch the fresh tortillas being made. See you again soon The Lone Star Team

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$8 - US$24
Cuisine
Mexican, American, Southwestern, Bar
Meals
Lunch, Dinner
Restaurant features
Outdoor Seating, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Takeout, Waitstaff, Reservations, Accepts Credit Cards
Good for
Groups, Child-friendly, Kids
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 75 Consumers Drive, Whitby Entertainment Center, Whitby, Ontario L1N 9S2, Canada
  • Location: Canada  >  Ontario  >  Whitby
  • Phone Number: +1 905-665-3077
  • E-mail
Description
Our famous fajitas are served up fresh - from the warm flour tortillas to the guacamole and the salsa. Wood fire grilled AAA steaks and smokehouse ribs are all prepared in the barbecue pit. Lone Star guarantees great food, warm southern hospitality, and a good time. We are Canada's only authentic Texas restaurant - the real deal...TEXAS to the BONE!
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