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Zoup

$$ - $$$Soups, Fast food,
75 King St S, Waterloo, Ontario N2J 1P2, Canada
+1 519-747-9687
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Overview
  • Excellent37%
  • Very good42%
  • Average15%
  • Poor3%
  • Terrible3%
Travellers talk about
“soups” (41 reviews)
“lobster bisque” (10 reviews)
“bread” (13 reviews)
Closed Now
All hours
CUISINES
Soups, Fast food, Canadian, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
75 King St S, Waterloo, Ontario N2J 1P2, Canada
All Details
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Reviews (82)
Traveller rating
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1 - 10 of 82 reviews

Reviewed 4 weeks ago

Excellent tasting soup but not the cheapest place in town. I suppose you get what you pay for, well you do here anyway as I can't fault the taste.

Thank Trompa1
Rachel L, Guest Relations Manager at Zoup, responded to this reviewResponded 4 weeks ago

Thanks for the review! We're glad you enjoy our soups so much. We serve 12 always-rotating soups daily that you can sample before you order. We look forward to your next visit!

Reviewed 18 April 2017

Always so many soups to choose from and unlimited samples. We know have our favorites and often go after painful dentist visits for a pick-me-up! Friendly staff, sometimes takes a while to get your order but has lately been a lot faster. All the soups...More

Thank Kate B
Amelia C, Manager at Zoup, responded to this reviewResponded 20 April 2017

Thank you Kate for the review! Were glad Zoup! soup brings you comfort, but we're disappointed to hear that you don't enjoy our salads and sandwiches. Keep a look out this summer for delicious, limited time offerings. We hope to serve you again soon!

Reviewed 14 April 2017

Ordered a vegetarian soup, received clam chowder instead. Avoid this place if you have any dietary restrictions, or just like to get what you ordered.

Thank Danny R
Amelia C, Manager at Zoup, responded to this reviewResponded 20 April 2017

Danny - We appreciate your honest feedback. It sounds like we failed you. Please send us a direct message so we can make this right! Thank you, Amelia C. Operations Manager

Reviewed 28 March 2017

I love the variety! I like that they give you samples too. I know it can be frustrating because they change their menu everyday but it has forced me to try different soups and I have found new favorites. I check online every time before...More

Thank MelWaterloo
Amelia C, Manager at Zoup, responded to this reviewResponded 20 April 2017

Thank you for the five star review! We're glad to hear you enjoy the Zoup! experience. Checking online is a great way to stay in the loop with our current offerings. We look forward to serving you again soon!

Reviewed 15 February 2017

Great selection of soups , salads and sandwiches. I could go there anyway and find something I wanted to eat. Staff very friendly.

Thank bonniemacdoyle
Beth L, Guest Relations Manager at Zoup, responded to this reviewResponded 26 February 2017

Thank you Bonnie for the review, and we are happy that you enjoy our soup, salads and sandwiches and friendly service!

Reviewed 20 December 2016 via mobile

We have made zoups one of our favorite lunch restaurants. This was our second visit to Zoups, the first was in Pontiac Michigan. The menus were identical and the food was great!

Thank Scott T
Beth L, Guest Relations Manager at Zoup, responded to this reviewResponded 22 December 2016

Thanks for sharing your experiences Scott! We are happy to hear Zoup! is one of your favorite lunch spots!

Reviewed 14 December 2016

Great food... Soup is great... actually mostly soup. They even let you try some of the soups before hand...

Thank mmb46
Beth L, Guest Relations Manager at Zoup, responded to this reviewResponded 16 December 2016

Thanks for visiting and sharing your experience! We look forward to serving you again soon.

Reviewed 8 December 2016 via mobile

They offer at least eight soups daily that can be served as a cup, bowl or larger sizes for takeout that comes with choice of bread. The soups are flavorful, without being salty or sweet. There is also salads available for dining or takeout. Service...More

Thank 1francophile
Beth L, Guest Relations Manager at Zoup, responded to this reviewResponded 14 December 2016

Thank you for recommending Zoup! We offer 12 soups each day and our "something for everyone" soup menu changes daily. We are glad to hear you enjoy our friendly, efficient service and look forward to serving you again soon!

Reviewed 7 December 2016

great variety - we order in catering quite often - I only wish there were some lower sodium options as I find some of the soup salty. otherwise - everything else is great!More

Thank rcurrieWaterloo
Beth L, Guest Relations Manager at Zoup, responded to this reviewResponded 14 December 2016

Thank you for the review! We are glad to hear you enjoy our variety and that you use our catering services. We have lowered the sodium in many of our soups this year and continue to look at how we can do so in other...More

Reviewed 16 November 2016

I've been to Zoup! in the States before, but this was my first stop while here in Kitchener on business. Many people I work with come here on a fairly regular basis. I had the Lobster Bisque in a bread bowl. I always love the...More

Thank Barry D
Beth L, Customer Service at Zoup, responded to this reviewResponded 23 November 2016

Thank you Barry for visiting Zoup! while visiting Kitchener. We are happy to hear you enjoyed your experience and will be back!

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
Sunday
11:00 AM - 5:00 PM
Monday
11:00 AM - 8:00 PM
Tuesday
11:00 AM - 8:00 PM
Wednesday
11:00 AM - 8:00 PM
Thursday
11:00 AM - 8:00 PM
Friday
11:00 AM - 8:00 PM
Saturday
11:00 AM - 8:00 PM
Location and Contact Information
  • Address: 75 King St S, Waterloo, Ontario N2J 1P2, Canada
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  Waterloo
  • Phone Number: +1 519-747-9687
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