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Harvey's Swiss Chalet

$$ - $$$
Canadian, Fast food
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119 Lombard St, Smiths Falls, Ontario K7A 5B8, Canada
+1 613-283-5920
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18 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Rochester, New York
Level Contributor
97 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

I wasn't sure what to expect since I am not familiar with this chain and to be honest I'm not a big fan of any fast food joint. I was underwhelmed with the quality of the burger. It seemed like it was microwaved or something. The meat (beef??) was gray and gloppy. The bacon was good and fries were just... More 

Helpful?
Thank Jeff W
Toronto, Canada
Level Contributor
28 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 19 December 2016

Staff very friendly and food hot with fast service. It is not a full menu Swiss chalet there is not a kids menu. The Harvey's has a kids menu as both of these restaurants share the same dining area.

Helpful?
Thank jsf_blondie
Smiths Falls, Canada
Level Contributor
28 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 11 December 2016 via mobile

As we approached the counter, the supervisor was giving grief to an employee and told us to wait. We were then told there would be NO chicken for 20 minutes (The whole Swiss Chalet side of the menu!!!). The supervision went back to criticizing the other staff member. We tried to get ketchup and were told to keep trying the... More 

Helpful?
Thank Bill D
Cambridge, Canada
Level Contributor
105 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 11 November 2016

had their Christmas season special but no white meat available; chicken was over cooked. Had meal serviced in a take away dish even though I said I was eating in. Service was very slow and also had to ask for chocolates that come with the dinner

Helpful?
Thank Phil835
Ottawa, Canada
Level Contributor
23 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 30 October 2016

It's pretty sad to walk into a place and notice that the staff really don't 'want to be there'! The quality of the food was also sub par. The onion rings were over cooked and the fries were undercooked and it was quite obvious that the fryer oil was in need of a change. We always get the same burger... More 

Helpful?
Thank Denise D
Smiths Falls, Canada
Level Contributor
20 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 14 September 2016

As always, Swiss Chalet a good meal when you have a salad too! Love the fare they offer. Almost all the choices of a larger restaurant, its is a good choice. Being a combined restaurant you will wait a bit longer usually, but staff is friendly and food is par to the establishment.

Helpful?
Thank Linda C
toronto
Level Contributor
18 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 28 August 2016

We felt like Swiss Chalet and entered the combo restaurant only to find they serve a very basic version of the menu. We were ok because quarter chicken dinner works for us but don't go in expecting much more. It's more of a Harvey's. Other than that the food was good.

Helpful?
Thank begonia77
Ottawa, Canada
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
1 of 5 bubbles Reviewed 27 August 2016 via mobile

I am semi retired and wanted something part time. Applied for a job as a food prep and got the job. I worked for several weeks and found the restaurant to be dirty. The owner was not in the restaurant very often but kept calling all the time normally during the busy time. One morning I was trying to prep... More 

Helpful?
2 Thank michel c
Canada
Level Contributor
206 reviews
125 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 13 December 2015

The restaurant was very clean, and the staff took our order promptly. The food tasted great, and the wait time for it was short. Tried the deep fried pickles for the first time, and was pleasantly surprised. All in all, a great experience, and a great deal of this was due to the friendly and attentive staff.

Helpful?
Thank unitedfarmers
Smiths Falls, Canada
Level Contributor
42 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 9 October 2015

Pretty good really. Busy location. Clean, can be noisy. Though my burger was very good. All that matters .average price but will return.

Helpful?
Thank jimbo862

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
Canadian, Fast food
Meals
Lunch
Restaurant features
Seating
Location and Contact Information
  • Address: 119 Lombard St, Smiths Falls, Ontario K7A 5B8, Canada
  • Location: Canada  >  Ontario  >  Smiths Falls
  • Phone Number: +1 613-283-5920

Questions & Answers

Questions? Get answers from Harvey's Swiss Chalet staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?