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Pizza Factory

) #49 of 69 Restaurants in Port Alberni $$ - $$$ Italian, Pizza,
4740 Roger St, Port Alberni, British Columbia V9Y 3Z2, Canada
+1 250-720-0088
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  • Excellent45%
  • Very good20%
  • Average10%
  • Poor0%
  • Terrible25%
Travellers talk about
“chicken” (2 reviews)
“great pizza” (3 reviews)
Open Now
11:30 - 22:00All hours
Italian, Pizza, Canadian, Vegetarian Friendly
$$ - $$$
4740 Roger St, Port Alberni, British Columbia V9Y 3Z2, Canada
All Details
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Reviews (20)
Traveller rating
Traveller type
Time of year

1 - 10 of 20 reviews

Reviewed 1 week ago via mobile

I have been going to Harbour for over 5 years and I'm a vegetarian and I'm ordering the gluten free crust So delicious Friendly staff always willing to help me and my family with our diet needs Best Pizzia in Port Hands down 👍

Thank 55552kc
Reviewed 1 April 2017 via mobile

We ordered a large 5 topping pizza with extra cheese. The toppings were strewn around the center and there was barely any cheese. Worst pizza ever and certainly will never go back plus. Disappointing.More

Thank Lynne G
Janine V, Owner at Pizza Factory, responded to this reviewResponded 2 April 2017

I am sorry for your stated experience as we had no idea of this as you did not call the store but choose to take your complaint to Trip Advisor where we could not fix it. We have a return or replacement policy that you...More

Reviewed 7 March 2017 via mobile

Ordered a couple of pizzas for family night the pizza was tasteless, the crust was awful. found a long hair woven in the cheese. I threw up as I pulled it from my mouth. Very disappointed, I would not recommend at all. I will not...More

Thank Kerry H
Janine V, Owner at Pizza Factory, responded to this reviewResponded 2 April 2017

The Pizza Factory has a return policy. If you are unhappy with your pizza, you may return it for replacement or refund. All staff wear hear net and use a lint roller on front and back of their shirts before they enter the kitchen. The...More

Reviewed 24 August 2016

just moving to a new town and wow found this place by word of mouth, great pizza eat in or delivery they also have a lot of other foods haven't tried those yet but the pizza is said to be the best in port albernie,...More

Thank jan y
Reviewed 7 August 2016

Have ordered delivery more than once. Not the best pizza in town. Call Dimitris on Redford instead. The sauce is ok, meat toppings are over stacked without enough cheese. Even when you order double cheese it is skimpy on the cheese. The last order we...More

1  Thank Jeanette N
Reviewed 24 July 2016

The taco pizza is really yummy as well as the baked lasagna. However the lasagna I find is on the little small side.

Thank paulow70
Reviewed 18 July 2016 via mobile

I have to say, pizza is kind of our thing! Everywhere we go my husband and I will always try the pizza, and going to Port Alberni was no different. We ordered our pizza for the evening from Pizza Factory, and it was so big...More

Thank AKJD
Reviewed 13 July 2016 via mobile

We really enjoyed our regular crust large pizzas. The gluten free crust was also amazing. The delivery driver was nice and very pleasant to chat with. I recommend this pizza. Things crust option and gluten free option are available.

Thank Tonkagurl
Reviewed 4 June 2016

I have been ordering pizza for a few months take-out with the food being quite good and better than most in Port Alberni. 50% of the time my order is ready on time though the last visit it seemed they forgot about my order and...More

Thank Richard D
Brian C, Manager at Pizza Factory, responded to this reviewResponded 6 June 2016

Thank you for picking us with so many to choose from. We have investigated what happened to your order , it was placed with the delivery line instead of pickups and 15 minutes went by before noticed ,we were crazy busy . As soon as...More

Reviewed 25 April 2016 via mobile

I visited the Pizza Factory this past Saturday. Even though it was super busy, the front end lady helped me order everything my family wanted. The pizza is great & so are the staff! Seriously try it, you will be missing out if you don't!...More

Thank Samantha A
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Nearby Attractions
MacMillan Provincial Park
140 reviews
3.70 km away
Harbour Quay
85 reviews
2.29 km away
Alberni Pacific Railway
53 reviews
2.25 km away
Twin City Brewing
16 reviews
.63 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Lunch, Dinner
Restaurant features
Delivery, Takeout, Seating, Wheelchair Accessible
Good for
Open Hours
14:00 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 00:00
11:30 - 00:00
Location and Contact Information
  • Address: 4740 Roger St, Port Alberni, British Columbia V9Y 3Z2, Canada
  • Location: Canada  >  British Columbia  >  Vancouver Island  >  Port Alberni
  • Phone Number: +1 250-720-0088
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