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Swiss Chalet Rotisserie & Grill

$$ - $$$
Canadian
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1014 1/2 Talbot St, Saint Thomas, Ontario N5P 1G3, Canada
+1 519-637-7280
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53 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Saint Thomas, Canada
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 1 October 2016

We go here often, the food is great and the staff know us. We where a little upset that they put Harveys back into the building. We walked in and had to stand in line. After we get near the front we find out the line was for Harveys and not for Swiss Chalet. I think they need to work... More 

Helpful?
Thank Colleen L
Toronto
Level Contributor
362 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 131 helpful votes
3 of 5 bubbles Reviewed 12 September 2016 via mobile

Anyone who has visited one Swiss Challet has visited this one. No surprises in the chain. The location is good and easy parking. No surprises which is the positive and negative about any chain. Good choice in St Thomas.

Helpful?
Thank travellingsinclairs
Saint Thomas, Canada
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 23 August 2016 via mobile

I find that Swiss Chalets are hit and miss. The best two I know are in Tillsonburg and on Highbury and Cheapside in London. We have been to this one in St Thomas and both times we have not liked our meals. I have no idea what is going on here but it's just awful and the servers don't really... More 

Helpful?
Thank Denise6161
Waterloo, Canada
Level Contributor
26 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 2 August 2016 via mobile

We went into St Thomas after a day at Port Stanley beach. It was busy in the restaurant (Harvey's on one side and SC on the other). It took a few minutes for staff to come over and seat us. So long that we wondered if we had to seat ourselves at this location. The SC side of the restaurant... More 

Helpful?
Thank BakingBookworm
Ontario, Canada
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 21 July 2016

Food was good and plentiful but veggies were cold, server was rushed. Flies were a constant irritant while eating and it was very noisy due to the Harvey's side.

Helpful?
Thank pat h
Rodney, Canada
Level Contributor
274 reviews
176 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 18 July 2016

The Swiss Chalet chicken at this location is always served fast and hot. Service can be a little lacking at times but the food quality is always excellent.

Helpful?
Thank TheBugGuy
Thessalon, Canada
2 reviews
1 of 5 bubbles Reviewed 12 July 2016

I ordered food from Harvey's the other day BIG mistake!! Ordered a cheeseburger and fries. The fries were hard as a rock and looked like they had been refried. And the burger urgh didn't even finish eating it. On top of that I spent the night barfing what I did eat. Never going back there again.

Helpful?
Thank 1234funny
canada
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 9 July 2016

This is the worst Swiss chalet we have ever been in and we love Swiss Chalet! Service is horrible. The hostess seats you and then the server doesn't notice you. After you order your food is at least 20 minutes no matter how empty the place is. The chicken pieces are smaller and the skimpy amount of fries is a... More 

Helpful?
Thank BinThereDoneThat82
Level Contributor
26 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 28 June 2016

Now that they have added in the Harvey's, their service is even slower. No point in calling ahead for pickup orders, you still have to wait. Most waits at drive through are at least 20 minutes. Food is usually hot but the wait is a real negative. Have never eaten inside restaurant but it is small.

Helpful?
Thank Andy C
London, Canada
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 9 June 2016 via mobile

We have always gone to this chain. They did a complete Reno on this place and took a larger- roomier place and cut it in half literally and added a HARVEY'S into it. Now there are always wait times especially on weekends and everyone is sitting co close together you hear all conversations. The poor wait staff are also finding... More 

Helpful?
Thank barbie795

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Canadian
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Delivery
Good for
Bar Scene, Kids, Child-friendly
Location and Contact Information
  • Address: 1014 1/2 Talbot St, Saint Thomas, Ontario N5P 1G3, Canada
  • Location: Canada  >  Ontario  >  Saint Thomas
  • Phone Number: +1 519-637-7280
Description
Since our doors first opened in 1954, Canadian families have been coming back to Swiss Chalet generation after generation. Our rotisserie ovens only accept fresh (never frozen), grain-fed, Canadian Grade A chickens, because quality is all we know. So what will it be? A Quarter Chicken with fries?

Questions & Answers

Questions? Get answers from Swiss Chalet Rotisserie & Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?