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New Zealand Ave, Walton-On-Thames KT12, England
01932242999
Website
Today
09:00 - 22:00
Closed now
All hours
Hours:
Sun 09:00 - 21:30
Mon - Fri 09:00 - 22:00
Sat 09:00 - 23:00
More Info
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71 Reviews from our TripAdvisor Community

Traveller rating
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Showing 71: English reviews
2 reviews
1 of 5 bubbles Reviewed 4 weeks ago via mobile

Just want to highlight that the service at giraffe is great but the food standard has declined dramatically food overcook or uncooked. Menu is average nothing new . They try to use asian cuisine to change their luck but it won't work. I won't go back again

Helpful?
Thank Zoeandchloe2016
London
Level Contributor
79 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 16 October 2016

Giraffe change their menu fairly often, and right now it's really good. Couldn't chose, but shared squid and halloumi starters - both yum, but halloumi very good, quite small though. For main I had spicy aubergine. not what I expected. Was dry spiced rather than saucy, but aubergine was cooked well, which can be risky. Hubby enjoyed a classic burger.... More 

Helpful?
Thank Taitin
St Neots, United Kingdom
Level Contributor
29 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 6 August 2016

Love the kids eat for free policy! The adult meals were very good too and the portions were generous.

Helpful?
Thank Sarah P
London, United Kingdom
Level Contributor
48 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 24 July 2016

Food is ok, nothing special, staff are uninterested and service is slow. Not sure we will visit again.

Helpful?
Thank CCokes
Weybridge, United Kingdom
Level Contributor
74 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 2 June 2016 via mobile

A nice stop for lunch but not my type of restaurant for dinner. Good burgers and serving time tends to be quick.

Helpful?
Thank MJZAJ
Addlestone, United Kingdom
Level Contributor
28 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 9 April 2016

On arrival Friday evening we were told they only had 3 beef burgers available. How can that happen. The place was grubby and my falafel burger was not acceptable a few falafel so stuffed in a bun with loads of lettuce. It was not very busy no surprise there. Will not return!,

Helpful?
Thank Sue S
Walton-On-Thames, United Kingdom
Level Contributor
96 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 24 March 2016

I like to meet friends at the weekend here for a brunch and catch up. Staff are friendly and even when it gets busy they do their best to make sure all is ok.

Helpful?
Thank Ashley M
shepperton
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 6 March 2016 via mobile

We went to giraffe at 5pm on a Tuesday to have a family meal with a 6 year old and a 2 year old. It was very nice. I don't understand the reviews as the service was really good. Our Hindu waiter even spoke Punjabi with our daughter. Good food and quick service. Very good for the kids with booths... More 

Helpful?
Thank dcurti02
Bolton, United Kingdom
Level Contributor
450 reviews
277 restaurant reviews
common_n_restaurant_reviews_1bd8 166 helpful votes
3 of 5 bubbles Reviewed 18 February 2016 via mobile

Been here before with grandsons and had excellent experience. This time they were clearly grossly understaffed for a half term lunch. Actually turned people away. Took 30 minutes to take our order and another 30 minutes for food. One waitress run ragged, who was doing her best and very friendly, but manager seemed hopelessly disorganised. Things gradually quietened down when... More 

Helpful?
Thank BrianML
Weybridge, United Kingdom
Level Contributor
18 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 13 February 2016

We decided to try Giraffe again after an underwhelming first visit years ago. As soon as we arrived, we were greeted by a waiter with the oddest sense of humour I have ever encountered, not only was he over familiar, touchy feely and trying to engage in banter as soon as we stepped through the door, he was instantly annoying.... More 

Helpful?
1 Thank Vas D

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American, British
Meals
Breakfast, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Highchairs Available, Reservations, Outdoor Seating, Wheelchair Accessible, Serves Alcohol
Good for
Child-friendly
Open Hours
Sunday
09:00 - 21:30
Monday
09:00 - 22:00
Tuesday
09:00 - 22:00
Wednesday
09:00 - 22:00
Thursday
09:00 - 22:00
Friday
09:00 - 22:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: New Zealand Ave, Walton-On-Thames KT12, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Walton-On-Thames
  • Phone Number: 01932242999

Questions & Answers

Questions? Get answers from Giraffe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?