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1 Fisher Square Corn Exchange Street | Grand Arcade, Cambridge CB2 3QF, England
+44 1223 307046
Website
Today
08:00 - 23:00
Open now
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Hours:
Sun 09:00 - 22:30
Mon - Fri 08:00 - 23:00
Sat 09:00 - 23:00
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622 Reviews from our TripAdvisor Community

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Showing 610: English reviews
London, England, United Kingdom
Level Contributor
24 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed yesterday NEW via mobile

We had breakfast here on a Saturday morning for 7 adults and a baby. A few issues with the initial order meant a breakfast wasn't ordered so we waited while they cooked that - we were offered free takeaway coffee for the trouble and the meal was given free. Food was only warm not hot but overall enjoyed. Unfortunately the... More 

Helpful?
Thank Victoria M
Essex, United Kingdom
Level Contributor
225 reviews
166 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
Reviewed 1 week ago

e some time go there but again same thing happens you wait for about 2 minutes they take you to your table and you see the 3 waitresses going back and forward but are they coming to you no!. I said to my partner 3 more minutes and we are leaving 15 minutes we waited not on get more staff... More 

Helpful?
Thank ianianian
Agata W, General Manager at Carluccios - Cambridge, responded to this review

Good Afternoon ianianian, Thank you very much for taking time in leaving feedback about your recent experience in my restaurant. I would like to apologise personally for delivering such a poor service, none of the mentioned issues should had happened and it doesn't matter if that was Saturday or any other day. You are absolutely right, customer is a king.... More 

Cambridge, United Kingdom
Level Contributor
36 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago via mobile

Breakfast here is normally enjoyable prior to the torment of shopping , however today best described as lacklustre , 'new menu' complete with gluten free bread not appertising and Luke warm hollandaise on eggs benedict not enjoyable ,didn't think it worth complaining because staff didn't seem interested anyway. Don Pasqualles next time

Helpful?
Thank traveltim2013
Agata W, General Manager at Carluccios - Cambridge, responded to this review

Good Afternoon traveltim2013, Thank you very much for taking time in leaving your feedback about your recent experience with us. I would like to apologise personally for delivering such a poor service and standards, and I'm disappointed to hear that we had not been able to fix the breakfast for you on the day. As you have mentioned, you had... More 

Level Contributor
14 reviews
9 restaurant reviews
Reviewed 2 weeks ago via mobile

Below average food, warm beer, won't visit again! Menu description sounds nice but doesn't live up to it, second time I've eaten at this chain and won't be back

Helpful?
Thank Matski79
Agata W, General Manager at Carluccios - Cambridge, responded to this review

Good Afternoon Matski79, Thank you very much for taking time and leaving us the feedback. I'm disappointed to hear that we had not lived up to your expectations. I do hope that you will be willing to give us another chance so me and my team can show you that we have learnt from the mistakes and we have taken... More 

1 review
Reviewed 3 weeks ago via mobile

Second time visiting this restaurant and everything was excellent. Brilliant food and fantastic service. I would highly recommend.

Helpful?
Thank Matt V
Agata W, General Manager at Carluccios - Cambridge, responded to this review

Good Evening Matt V, Thank you very much for such a lovely review. I'm really pleased to hear that once again we have delivered amazing food and the service. We are all looking forward to seeing you soon! Regards, Agata More 

London, United Kingdom
Level Contributor
140 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 4 weeks ago via mobile

This is our go to place when with the kids and I'm always pleasantly surprised with how good the food is. I had fish and as I'm allergic to almonds, they altered the dish so I could have different veg. The fish was cooked to perfection. My husbands risotto funghi was delicious, and the kids loved their breaded chicken, roasted,... More 

Helpful?
Thank SKD73
Agata W, General Manager at Carluccios - Cambridge, responded to this review

Good Morning SKD73, Thank you very much for such an amazing feedback. I'm really pleased to hear that you and your family have enjoyed the food and the service. I have passed your compliments onto the entire team. We are all looking forward to seeing you soon! Regards, Agata More 

Leeds
Level Contributor
51 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 4 weeks ago via mobile

Visited here at around 9pm midweek for dinner with work colleagues. We all arrived at different times which seemed to throw the waiting staff off. It took us a while to get drinks and olives. However we eventually ordered and the food that came was delicious! I had the squid to start, ravioli for main and cheese board for dessert.... More 

Helpful?
Thank KaffdeBaff
Agata W, General Manager at Carluccios - Cambridge, responded to this review

Good Morning KaffdeBaff, Thank you very much for your lovely review! I have passed all your kind words onto the entire team and I promise that we will work on getting drinks quicker to our guests. We are looking forward to seeing you soon! Regards, Agata More 

Northampton, United Kingdom
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago via mobile

Went for boyfriends birthday and Rafal the waiter was very helpful and friendly and bought a little cake with a candle in it for his dessert. Great service very quick and efficient. Rafal was helpful when we wanted to change something on the platter. Have made our Carluccios experience fabulous.

Helpful?
Thank EmmaRachel1612
Agata W, General Manager at Carluccios - Cambridge, responded to this review

Good Morning, Thank you very much for such a lovely feedback. I'm so pleased to hear that you had such a great dining experience with us and I have passed all your lovely compliments onto Rafal. We are looking forward to seeing you soon! Regards, Agata More 

Telford, United Kingdom
Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

Visiting Cambridge for the day I was looking for a quick lunch when I spotted a sign in Grand Arcade for Carluccios, promising coffee & food so I followed the directions down a very draughty corridor towards the car park. It wasn't clear upon first entering what the process was for actually getting food & drink but the helpful lady... More 

Helpful?
Thank Tracey H
Agata W, General Manager at Carluccios - Cambridge, responded to this review

Good Evening Tracey H, Thank you very much for your positive feedback. I'm really pleased to hear that the overall experience was enjoyable and the food was faultless. And please don't be afraid to stop by only for a coffee and a cake as we are more than happy to accommodate only for that. We are all looking forward to... More 

Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago

A typical Carluccio's in terms of food quality, with tasty Italian food and a fantastic breakfast menu that is served into the afternoon. Getting seated can sometimes be an issue as it tends to be very busy, so best to book in advance. Service can be slow but is generally very good.

Helpful?
Thank Chloe C
Agata W, General Manager at Carluccios - Cambridge, responded to this review

Good Evening Chloe C, Thank you very much for such a nice feedback. I'm pleased to hear that you have enjoyed your dining experiences with us so far! We are all looking forward to seeing you soon again! Regards, Agata More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$40
Cuisine
Italian, Vegetarian Friendly, Gluten Free Options, Vegan Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Child-friendly, Kids
Open Hours
Sunday
09:00 - 22:30
Monday
08:00 - 23:00
Tuesday
08:00 - 23:00
Wednesday
08:00 - 23:00
Thursday
08:00 - 23:00
Friday
08:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: 1 Fisher Square Corn Exchange Street | Grand Arcade, Cambridge CB2 3QF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cambridgeshire  >  Cambridge
  • Phone Number: +44 1223 307046

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Carluccios - Cambridge and other visitors
1 question
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Questions? Get answers from Carluccios - Cambridge staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?