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As someone who works in the industry I know hoe much bad reviews harm team morale... However i was given no choice but to express my troubles here... as for somewhere who begs and pleads for table service no one checked on us:
I was...given a very cold (aqlmost threatening welcome). We were a walk in of 7... Maybe our fault for not booking. But I was told as a member of the party "do not move from this table or I'll kick you out" by door staff. That is a THREAT. This is not the first time as an openly gay man wearing a rainbow mask have been treated that way. I asked for a glass of water. My request was firmly dismissed by that member of staff telling me "you order through the app"
Why go here and pay £10 for an espresso martini when you can go to the bar literally across the street (Town and gown... 5/5 would recommend) and pay £6 for a better tasting cocktail and you're not greeted with abrupt and frankly rude service?
Just a questionMore
Served by Will for the majority of the night, served us Corona on tap on table 8 + some fire ball shots,
perfect service. Very happy guy and all round made our night perfect.
Will be back and credit to Will and his team.