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Prezzo - Ely

12-14 High Street, Ely CB7 4JU, England
+44 1353 659832
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Overview
  • Excellent32%
  • Very good36%
  • Average19%
  • Poor8%
  • Terrible5%
Travellers talk about
“pizza” (48 reviews)
“lobster” (5 reviews)
“spaghetti” (4 reviews)
Restaurant Hours
CUISINES
Italian, Pizza, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
12-14 High Street, Ely CB7 4JU, England
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Reviews (372)
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1 - 10 of 372 reviews

Reviewed 1 week ago

So it's a chain and you pretty much know what to expect. We've come to expect ok pizza, pasta and the usual stuff...so when it goes wrong it's a bit of a surprise..or is it? We met up with some old friends and opted for...More

Thank MrTmamil
love_prezzo, Guest Relations Manager at Prezzo - Ely, responded to this reviewResponded 6 days ago

Thank you for visiting our restaurant. We are disappointed to hear this was your experience at Prezzo. The food you have described is by no means what we expect and we can definitely do better. We will do all we can to ensure this experience...More

Reviewed 2 weeks ago via mobile

Came for a birthday as had a voucher for free fizz. Food as always was well cooked and very tasty. Always busy here (even midweek) but service was still good.

Thank melaniewH3433FF
Reviewed 2 weeks ago

We just popped into the restaurant where staff has been friendly, meal has been delicious, service has been quick. I warmly recommend.

Thank Band P
Reviewed 3 weeks ago via mobile

The child's food was poor, a very bland sauce. Our main was ok, nothing special. My main issue was the miserable waiter. He didn't engage at all. I don't think I saw home smile. The restaurant opposite is much better food and service for similar...More

Thank Sparkle1979uk
love_prezzo, Guest Relations Manager at Prezzo - Ely, responded to this reviewResponded 2 weeks ago

Thank you for visiting our restaurant. We are really disappointed to hear that the service you received was not up to our standard. We will be looking into this with the restaurant team to ensure this experience is one off, as we can definitely do...More

Reviewed 4 weeks ago

Nothing wrong with the restaurant, but nothing special either. The low calorie pizza was dry, the servers did not engage with us.

Thank v50driver
Reviewed 4 weeks ago via mobile

I booked this restaurant several weeks ago for 10 people (7adults and 3 children) for this evening. I had booked for 7:30pm, we arrived at 7:20pm and were seated upstairs immediately. Unfortunately, this was as good as it got! The restaurant was by no means...More

Thank RosieMilo
love_prezzo, Guest Relations Manager at Prezzo - Ely, responded to this reviewResponded 3 weeks ago

Thank you for visiting our restaurant. We are disappointed to hear this was your experience of Prezzo. What you have described is by no means what we expect and we can definitely do better. We will do all we can to ensure this experience is...More

Reviewed 4 weeks ago

Busy high street restaurant chain which can get noisey. Staff friendly and food arrived promply. Unfortunately the sorbets hadn't been delivered that day, which was a shame as it had been the hottest day so far.

Thank Sarah C
Reviewed 5 weeks ago

After a day out in Ely, we called in here for a meal. Good choice. They offer a comprehensive menu, including gluten free options. The food was well cooked, tasty and served efficiently by friendly waitresses. All reasonably prices, will call back here if in...More

Thank ARKAYESS
Reviewed 20 May 2017

Not impressed by new menu unfortunately as we have been regular customers of Prezzo in the past, but will not be going back in a hurry. Nice restaurant and very helpful/friendly waiter. We were the only diners upstairs so lacked atmosphere on this visit.

Thank Phil P
Reviewed 17 May 2017

I can't emphasise enough how wonderful this restaurant is. Compared to other branches of Prezzo this one never fails on ambience and service. The food quality is consistently good and the management and staff always try to accommodate dietary requirements and foibles! Children are given...More

Thank Amapolas1
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Nearby Attractions
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1,886 reviews
.08 km away
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411 reviews
.29 km away
The Stained Glass Museum
153 reviews
.19 km away
Ely Museum
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.09 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Business meetings, Child-friendly, Kids, Special Occasion Dining, Groups
Location and Contact Information
  • Address: 12-14 High Street, Ely CB7 4JU, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cambridgeshire  >  Ely
  • Phone Number: +44 1353 659832
  • E-mail
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