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The Boathouse

) #108 of 382 Restaurants in Chester $$ - $$$ Bar, British, Pub
21 The Groves, Chester CH1 1SD, England
+44 1244 328709
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Overview
  • Excellent35%
  • Very good30%
  • Average15%
  • Poor9%
  • Terrible8%
Travellers talk about
“roast dinner” (6 reviews)
“jw lees” (9 reviews)
Closed Now
All hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
DETAILS
21 The Groves, Chester CH1 1SD, England
Service
Food
Value
Atmosphere
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Reviews (524)
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1 - 10 of 524 reviews

Reviewed 2 days ago

The rooms are lovely but overlook the car park and when we stayed it got noisy from around 6:30am. Breakfast was nice but the service wasn't great, we gave up waiting for our toast! The staff do look harassed though so maybe there's not enough...More

Thank carole d
Reviewed 4 days ago

We were staying at The Riverside accommodation which is linked to The Boathouse. Food was poor, and the service, whilst extremely friendly, was inefficient.

1  Thank JonathanR
Reviewed 5 days ago

Over priced disappointing meal but the view of the river was great. Will not be recommending to our friends

1  Thank TartanPimpernel2014
Reviewed 6 days ago via mobile

We love Chester and have stayed in a few different hotels over the years. With regards to the location, this is very hard to beat, sitting directly on the river and the rooms are very comfortable and cosy all with a boathouse theme going on....More

Thank Keith J
Reviewed 1 week ago via mobile

Visited at the weekend when the sun was out, lovely beer garden facing the river where we could sit and watch the boats. Loved the beach huts too!!!

Thank sjam123
Reviewed 1 week ago via mobile

Came here for a drink with my husband lovely location Right by the riverside have a lovely outside area to watch the boats. Shame about the service we ordered drinks at the bar and were served by callum made a note of that because he...More

1  Thank Rose R
TheBoathouseChester, General Manager at The Boathouse, responded to this review

Thank you for taking the time to leave some feedback. I'm sorry to read you didn't have an enjoyable visit. I'm very surprised about your comment about a member of the team being rude. I can't imagine how he could have been rude when asked...More

Reviewed 2 weeks ago via mobile

My husband and I have visited The Boathouse on a number of occasions, both as a couple and part of a larger group. We have always found the service to be of a good standard and the atmosphere is relaxed and pleasant. We have ordered...More

Thank EmmaRxxx
TheBoathouseChester, General Manager at The Boathouse, responded to this review

Thank you for the feedback. We always welcome ways to improve & consistency of food is key so we will continue to work on this. I'm really glad you enjoyed your visit overall & the team & I look forward to welcoming you back soon....More

Reviewed 2 weeks ago

Lovely setting food was average six of us had a meal chicken wings were under cooked salad had small fly in it.but the complaint was dealt with very well. Would try again on our next visit.

Thank lizcody89
Reviewed 3 weeks ago via mobile

If you want a microwave meal come here . Fantastic location poor choice of beer , awful staff and sub standard food . Why would you come here with hickorys a three minute walk away ?! ..

2  Thank MalcolmXYZ
TheBoathouseChester, General Manager at The Boathouse, responded to this review

Thank you for the feedback. I only wish you had mentioned something to management when you were here as it's difficult to action on the comments that you've left from the information you have given. Thanks Philip Murray General Manager

Reviewed 4 weeks ago

We sat on a punt on the river Dee next to the pub, watching rowing crews working out on the river, enjoying large glasses of red wine and pints of Manchester pale ale. The staff were brilliant and we had excellent company, namely two students...More

Thank Michael H
TheBoathouseChester, General Manager at The Boathouse, responded to this review

Thank you for taking the time to leave some feedback. I'm delighted that you enjoyed your visit & that we were able to make your Birthday particularly relaxing. Look forward to welcoming you back soon. Kind regards Philip Murray General Manager

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Questions & AnswersAsk a question
sparkyhignett
Is the pub dog friendly, thinking of coming on Saturday.
21 April 2017|
Answer
Response from Simon A | Reviewed this property |
Yes it is, there were a couple of dogs on our visits last week.
0
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chris0hara
are children allowed in the bar all night. looking for somewhere that allows this
14 March 2016|
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chris0hara
does anyone know if u are allowed children in the bar on a night???
14 March 2016|
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Brunch, Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Local cuisine, Special Occasion Dining, Kids, Child-friendly, View, Bar Scene, Romantic
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 21 The Groves, Chester CH1 1SD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 328709
  • E-mail