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Mad Hatters Tearoom & Bakery

49 Bridge Street Row East, Chester CH1 1NW, England
+44 1244 323444
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  • Excellent45%
  • Very good29%
  • Average13%
  • Poor6%
  • Terrible7%
Travellers talk about
“cupcakes” (137 reviews)
“sandwiches” (75 reviews)
“cinnamon toast” (10 reviews)
Closed Now
All hours
British, Cafe, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
49 Bridge Street Row East, Chester CH1 1NW, England
All Details
Write a ReviewReviews (555)
Traveller rating
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1 - 10 of 547 reviews

Reviewed 1 week ago via mobile

Delicious food and wonderful staff. The building is listed and adds to the whole experience. It is in need of some repair, which I believe is planned in early 2018. We’ll definitely be back!

Thank BethSWoody
Reviewed 1 week ago

I booked a table and paid the deposit for Afternoon Tea for four people three weeks in advance, so you’d have thought the staff would have been ready for us, but they were totally unprepared. We were visiting during our break and had allowed an...More

Thank vacationgirl58
Reviewed 2 weeks ago

I called here yesterday with 2 friends on a day trip to Chester having previously struggled to find a decent coffee shop & we loved it, we will definitely go there again when in Chester. The gentleman behind the counter & all the staff were...More

Thank James T
Reviewed 4 weeks ago

this tea room is tucked awaw on the first floor of what chester calls the rows. since the shopping complex has opened it has made this place and all the shops accessable for disabled people in wheelchairs or scooters like me.my wife and I called...More

Thank busterdog1253
Reviewed 5 weeks ago

It is a special and nice place for breakfast, lunch or just a cup of tea. Themed in the style of Alice in wonderland that makes it really stand out to other places. Friendly helpfull staff and really good food.

Thank Hans-Arne N
Reviewed 5 November 2017 via mobile

We had a light tea here. The service is slow. The food was fine but it seemed a little expensive for what was offered. I have a feeling Chester thinks it might be the new London. Dream on.

Thank Fordanglia69
Reviewed 4 November 2017

What shall I say? Their cupcakes are so good I almost had a heart attack when I took the first bite. The vanilla sprinkles is the best of the best, the best cupcake I've ever had and I would have definitely licked the crumbs off...More

Thank Stella C
Reviewed 2 November 2017

Called in for a light lunch on our granddaughters recommendation,what a mistake! Only ordered a bowl of soup each and for that we waited nearly half hour for it to arrive,as there were two orders before ours(!).Can't the cook multitask,it was only a bowl of...More

Thank IAN W
Reviewed 6 October 2017 via mobile

Travelled to Matlock especially to visit Mad hatters. Wasn't disappointed! Me and 2 friends had a different freakshake each, All equally tasty! The service was brill and also fast, To say that everything is made from scratch. Already planning the next visit.. (Little one was...More

Thank kirstyb02
Reviewed 2 October 2017 via mobile

My sister and I visited this establishment with my two daughters because we had heard it was good. We ordered the expensive tea for two assuming it would be worth the £££ but we were disappointed. The cupcakes tasted old and my sister’s cupcake was...More

1  Thank Travelbug8819
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Nearby Attractions
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.16 km away
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617 reviews
.20 km away
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.19 km away
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72 reviews
.05 km away
Ask a question
Questions & Answers
Carol W
1 October 2017|
Response from ScottM1975 |
Hi there. give the tea room a call on 01244323444 they will book you in
Robyn T
23 February 2017|
AnswerShow all 2 answers
Response from Maxaddison | Reviewed this property |
We booked as we were a large party but smaller groups and couples just walked in I think! Call them as they are very accommodating.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$3 - US$27
Lunch, Brunch, Breakfast
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts Mastercard, Accepts Visa, Reservations, Accepts Credit Cards
Good for
Special Occasion Dining, Kids, Child-friendly
Open Hours
10:30 AM - 5:00 PM
9:30 AM - 5:00 PM
9:30 AM - 5:00 PM
9:30 AM - 5:00 PM
9:30 AM - 5:00 PM
9:30 AM - 5:00 PM
9:30 AM - 5:00 PM
Location and Contact Information
  • Address: 49 Bridge Street Row East, Chester CH1 1NW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 323444
  • E-mail
Mad Hatters Tearoom & Bakery is located at the historic and unique building of The Rectory, 49 Bridge Street Row, within the city walls of Chester in Cheshire. With subtle English Tearoom eccentricity and a touch of 'Wonderland', visit Mad Hatters to enjoy our breakfasts, elevenses, light lunches, and Mad Hatters' speciality, Afternoon Tea. We also play host to private functions and corporate events with a full bespoke event planning service.
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