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The Willow Tree Stonehouse Pizza & Carvery

Condor Way, Torquay TQ2 7TG, England
+44 1803 615245
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Overview
  • Excellent21%
  • Very good20%
  • Average19%
  • Poor13%
  • Terrible27%
29 May 2018
“Great for Carvery”
14 May 2018
“Slow and Understaffed”
Open Now
8:00 AM - 11:00 PM Hours
CUISINES
Bar, Pizza, British, Pub, Vegetarian Friendly
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Condor Way, Torquay TQ2 7TG, England
All Details
Write a ReviewReviews (534)
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1 - 10 of 534 reviews

Reviewed 2 days ago

My partner and our two boys ate here recently and the food was nicely cooked. A fairly standard carvery selection, nothing amazing but very nice nonetheless. Bar staff/table staff were very chatty and helpful and made us feel really welcome. .......however I'm afraid I can't...More

Thank Nick F
Reviewed 1 week ago

We always come to this carvery when on holiday, nice food. Me and my family came on the 26th June and the good looking chef dishing up that night was lovely and very helpful, makes a change cause most are miserable and moody, it was...More

Thank hill244
Reviewed 2 weeks ago via mobile

We visited this carvery today, and to be honest which is what we are here for, when it’s good it’s very good, and when it’s not it’s very indifferent. Today was one of those days. I appreciate that there are a lot of people who...More

3  Thank Paul L
Reviewed 2 weeks ago

I haven't been to this pub for a number of years, not necessarily because of a bad experience, it just didn't stick in my mind to really return. After a personal appointment in Torquay we found ourselves heading out of town town towards home at...More

1  Thank Dan S
Reviewed 4 weeks ago via mobile

We arrived and very quickly found out that they couldn't honour the 33% off promotion due to 'technical problems'. We asked if we could add the dessert deal to our order, even though we were still standing at the till point, we were told that...More

4  Thank MK0164
General Manager A, Manager at The Willow Tree Stonehouse Pizza & Carvery, responded to this reviewResponded 3 weeks ago

Dear MK0164, thank you for leaving us a review. I would just like to clarify a few things on your experience. My team at the willow tree have been unable to process the 33% vouchers and all other vouchers for the last 2 weeks nearly....More

Reviewed 4 weeks ago via mobile

So the food is quite nice admittedly however some times the potatoes are cardboard like.. I felt incredibly uncomfortable with one member of staff who was constantly peering at me, she had dark hair accompanied by a orange face, in her 40's im guessing. All...More

4  Thank TerriBacon123
General Manager A, Manager at The Willow Tree Stonehouse Pizza & Carvery, responded to this reviewResponded 3 weeks ago

I'm happy to hear you would recommend us on the food and extremely happy to receive your feedback in the daily standards of our restaurant. This has been noted and actioned, thank you for taking the time to leave this review and hope to see...More

Reviewed 6 June 2018

Called into Stonehouse after shopping at willows, very children friendly, great menu and we decided on the all-day Carvery,great value for money especially if you have a AA discount card, we fully recommend this establishment and we will certainly visit again. Anthony n Anthony n

1  Thank Anthony N
Reviewed 29 May 2018

Another pub we were recomended to. Pub fairly empty and it was Bank Holiday Sunday although 6.00pm We studied main menu and all opted for carvery. The carvery was a four meat choice which was good but we struggled after getting the meat served to...More

1  Thank keith c
Reviewed 28 May 2018

Having booked for the willow tree we were ushered into what can only be described as the kiddies section with dirty walls and sticky tables. To our backs was the toilets and in front of us was the kitchen. I'm sure we were put there...More

3  Thank Ade M
General Manager A, Manager at The Willow Tree Stonehouse Pizza & Carvery, responded to this reviewResponded 9 June 2018

Thank you Ade for your feedback and can only hope that the standard of service and food is enough to bring you back to us again in the future. Book online and in the comments let us know exactly where you would like to sit...More

Reviewed 21 May 2018 via mobile

Recently came in for dinner with the family. Ordered at the bar from a man named Andy, his service was possibly the worst I have experienced in my life. Quite frankly he was rude and didn't seem interested in a word we had to say....More

6  Thank Stephanie G
General Manager A, Manager at The Willow Tree Stonehouse Pizza & Carvery, responded to this reviewResponded 9 June 2018

I wanted to update you from your review and inform you in house training has been given to my entire team to ensure we give excellent service to every guest at every possible point of those visiting us at the willow tree

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Ask a question
Questions & Answers
Julia T
18 August 2016|
AnswerShow all 3 answers
Response from julia h | Reviewed this property |
No they do not take dogs.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$7 - US$11
Cuisine
Meals
After-hours
Restaurant features
Takeout, Reservations, Television, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Groups, Kids
Open Hours
Sunday
8:00 AM - 11:00 PM
Monday
8:00 AM - 11:00 PM
Tuesday
8:00 AM - 11:00 PM
Wednesday
8:00 AM - 11:00 PM
Thursday
8:00 AM - 11:00 PM
Friday
8:00 AM - 11:00 PM
Saturday
8:00 AM - 11:00 PM
Location and Contact Information
  • Address: Condor Way, Torquay TQ2 7TG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Devon  >  English Riviera  >  Torquay
  • Phone Number: +44 1803 615245
Description
At Stonehouse Pizza & Carvery we’re a friendly bunch and pride ourselves on giving the warmest of welcomes. So when you pop over to our place, whether it’s to catch up with friends over a refreshing drink or because you just can’t be bothered to cook, we hope you’ll find it like a home from home – without the washing up! We’ve something for all the family - from freshly carved, slow cooked roasts, stonebaked pizzas made from 100% fresh dough, tasty pub classics like hand battered fish, plus a range of burgers and vegetarian dishes.
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