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The Bank House

15-21 Clarence Street | Wetherspoon, Cheltenham GL50 3JL, England
+44 1242 240940
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Overview
  • Excellent12%
  • Very good38%
  • Average23%
  • Poor16%
  • Terrible11%
Travellers talk about
Closed Now
All hours
CUISINES
Bar, Pub, Vegetarian Friendly, Gluten Free Options
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
15-21 Clarence Street | Wetherspoon, Cheltenham GL50 3JL, England
Write a Review
Reviews (236)
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1 - 10 of 236 reviews

Reviewed yesterday

We were pleased to come across this Wetherspoons on our recent visit to Cheltenham. Everything you expect from the Wetherspoons, no frills, no fuss just a great meal.

Thank prguru2015
Reviewed 1 week ago via mobile

It must be really hard to work in a Weatherspoons. They are synonymous with cheap drinks and food meaning people go there to have too much to drink and soak it up with an inexpensive meal. Mostly i expect that the staff get no recognition...More

Thank Ian W
Reviewed 3 weeks ago

Good service nice place. We only went here once but meal was lovely. Would certainly go there again.

1  Thank Marilyn J
Reviewed 4 weeks ago

Oh what a pub, we went in there today for for a meal, unfortunate my no seating down stair so we went up stairs OK, then dthings started to go wrong, looking at the Menu, we were going to order two fish and chips and...More

1  Thank 50Rose65
Reviewed 15 May 2017

Nothing to write home about Usual Wetherspoons fare ,but lots of space here(theres an upstairs) even on busiest days.

Thank nedrow5791
BankHouseChelteham, Manager at The Bank House, responded to this reviewResponded 17 May 2017

Hi nedrow5791, Thank you for your feedback. I'm glad you like how spacious we are. Many thanks, The management team

Reviewed 8 May 2017

We had our monthly meet up this Saturday , they have had Kronenbourg glasses for my last 4 visits. The breakfasts all passed test lots of food on the plate and very reasonably priced. The 4 of us gave it a thumbs up - only...More

Thank Peter C
BankHouseChelteham, Manager at The Bank House, responded to this reviewResponded 17 May 2017

Hi Peter C, I'm glad you and your friends enjoyed your visit to us! We look forward to seeing you all again soon! Thanks, The management team

Reviewed 4 May 2017

Went here with my partner on bank holiday Monday. It was fairly quiet. I had the Hunter's chicken, which was nice, although the chips were lukewarm, as was the onion rings. My boyfriend had the empire stack burger which he enjoyed. The staff were efficient...More

Thank Becki D
BankHouseChelteham, Manager at The Bank House, responded to this reviewResponded 17 May 2017

Hi Becki D, I'm glad you and your partner enjoyed the service we offer and the food too! The comments about the chips and onion rings will be passed on to our kitchen team to ensure that we serve the freshest products we can, and...More

Reviewed 29 April 2017

Typical Wetherspoons fare - an OK large breakfast and the beer was fine. Young staff need more training though. We sat for some time at a table with left over dirty plates etc from previous customers whilst young waitress stood chatting to her friends at...More

Thank Lord_Brett_Sinclair
BankHouseChelteham, Manager at The Bank House, responded to this reviewResponded 17 May 2017

Hi Lord_Brett_Sinclair, Firstly thank you for making us aware of the issues with your visit. We do have a very young team which are constantly in training and we are pretty confident that on your next visit the service will have vastly improved. Many thanks,...More

Reviewed 26 April 2017 via mobile

You always know what to expect at a 'Spoons - decent food at a reasonable price, and The Bank House is no exception. Had a very nice meal of fish and chips served by pleasant staff in a clean environment.

Thank sheelz
BankHouseChelteham, Manager at The Bank House, responded to this reviewResponded 17 May 2017

Hi sheelz, Many thanks for your praise of the staff and food quality. We look forward to seeing you again soon! Many thanks, The management team

Reviewed 25 April 2017 via mobile

Bit of a tired pub but large and popular with students and locals. Ale is as you'd expect from a Wetherspoons as is food. My problem with this place is the Toilets (Gents). Place is downstairs, no window and clearly out of sight and mind....More

Thank Bob C
BankHouseChelteham, Manager at The Bank House, responded to this reviewResponded 17 May 2017

Hi Bob C, Thank you for making us aware of the issues during your visit I would like to apologise for the unpleasantness of the toilets and hopefully we can rectify the issue so it is to your high standards. We hope to see you...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Brunch, Breakfast, Dinner, After-hours, Drinks
Restaurant features
Reservations, Television, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi
Good for
Bar Scene, Groups, Kids, Child-friendly
Open Hours
Sunday
07:00 - 00:00
Monday
07:00 - 00:00
Tuesday
07:00 - 00:00
Wednesday
07:00 - 00:00
Thursday
07:00 - 00:00
Friday
07:00 - 01:00
Saturday
07:00 - 01:00
Location and Contact Information
  • Address: 15-21 Clarence Street | Wetherspoon, Cheltenham GL50 3JL, England (Formerly The Bank House)
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cotswolds  >  Cheltenham
  • Phone Number: +44 1242 240940
  • E-mail
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