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Frankie & Benny's New York Italian Restaurant & Bar - Southampton

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West Quay Road, Southampton SO15 1RE, England
+44 23 8033 8622
Today
09:00 - 23:00
Open now
See all hours
Hours:
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
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219 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Ryde, United Kingdom
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

We decided to try Frankie and Benny's because we had a 50% off mains voucher. The ambience and service by pleasant member of staff were all good. The oven baked salmon I had was excellent but the broccoli and beans were not fully cooked! My husband had the sirloin steak which was rare as ordered but was fairly tough and... More 

Helpful?
Thank Anne P
New Milton, United Kingdom
Level Contributor
24 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago via mobile

After a busy morning car seat shopping we wanted some fuel. We didn't want to go to MacD so thoughts F&B would be a good shout. We ordered a classic burger & a shrimp noodle salad. It wasn't busy and they appeared to have lots of staff on the floor. I was advised there were no noodles for my salad.... More 

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Thank Ruth995
Salisbury, United Kingdom
Level Contributor
301 reviews
124 restaurant reviews
common_n_restaurant_reviews_1bd8 115 helpful votes
3 of 5 bubbles Reviewed 19 February 2017

Called in for some refreshment after a preview of a film close by. Simple order not very successfully carried out. serving staff seemed to me lacking in direction from management. Few customers in and absence of any drive - they were advised that we were in a bit of a hurry.

Helpful?
Thank Outofthelaw
Windsor, United Kingdom
Level Contributor
59 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 18 February 2017

Visited here during 6.00pm on a busy Saturday the starers came out quick We had sharing dough balls to start very nice. Main were great tasting too Hawaiian pizza & my partner said her spaghetti was fantastic.dessert was great too. the service was quick, but very pleasant thanks to our server marketa, she was great!

Helpful?
Thank Stefan G
New Forest UK
Level Contributor
82 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 13 February 2017

We stopped here because we wanted something to eat after watching a film. The service is very good but the prices are a bit too expensive to make it a regular haunt. The cocktail menu is good

Helpful?
Thank jayelbee
St Albans, United Kingdom
Level Contributor
157 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 1 February 2017

We were served by someone who was "training to be fabulous"; we explained we were on limited time as we had a train to catch. We enjoyed a macaroni cheese calzone and a burger- both tasted lovely and were delivered quickly. Will recommend for service and quality of food.

Helpful?
1 Thank MomDawn
Southampton, United Kingdom
Level Contributor
26 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 30 January 2017

A friend and I popped into Frankie & Benny's after watching an early movie on Sunday afternoon. It wasn't busy at all and a waiter found us a table straight away. We decided what we wanted and then waited over 15 minutes for someone to take our order, and that was only because I went and found someone. After that... More 

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Thank Peter G
Southampton, United Kingdom
Level Contributor
16 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 5 January 2017

Been here so much in the last year, just started to go more and more and then suddenly became a regular, trying the breakfast as well as all the main meals on the menu. Perfect for any occasion tbh, love the look of the place, the staff are all extremely friendly and i haven't ever had a bad meal here.... More 

Helpful?
Thank LordFarquad
Portsmouth, United Kingdom
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 24 December 2016 via mobile

Cannot fault the food one bit, was lovely, however we ordered off the lunch menu but were charged at the main menu price. When we queried this the waiter said "you pointed to the main menu" I explained I didn't point to anything as I knew what we both wanted, and showed him it was on the lunch menu. Manager... More 

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Thank H_Carterx
Southampton, United Kingdom
Level Contributor
121 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 16 December 2016

Not very impressed at all. We ordered drinks first, I had cappuccino coffee and it was cold so had to send it back. One of our party had Spaghetti Carbonara which was £10.55 she said it wasn't that nice. My friend and I ordered a 15" Hawaiian pizza to share which was okay but the cost was £14.45! The prices... More 

Helpful?
1 Thank Jill N

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Average prices
US$37
Cuisine
Italian, American, Pizza, Diner, Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Groups, Kids
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: West Quay Road, Southampton SO15 1RE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Southampton
  • Phone Number: +44 23 8033 8622

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's New York Italian Restaurant & Bar - Southampton and other visitors
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Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Southampton staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

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