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84 Mount Pleasant Road, Royal Tunbridge Wells TN1 1RT, England
+44 1892 547558
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  • Excellent21%
  • Very good33%
  • Average22%
  • Poor12%
  • Terrible12%
5 Jun 2018
“Lunch with family”
4 Mar 2018
Open Now
12:00 PM - 11:30 PM Hours
Italian, Pizza, Contemporary, Gluten Free Options, Vegetarian Friendly, Vegan Options
$$ - $$$
84 Mount Pleasant Road, Royal Tunbridge Wells TN1 1RT, England
All Details
Write a ReviewReviews (208)
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1 - 10 of 206 reviews

Reviewed 5 days ago via mobile

How can I explain it other than this restaurant is an abomination of everything good wholesome Italian food stands for. My pizza was burnt and tasteless (other than the taste of burnt dough!) My ice cream tasted like Iceland cheap range. Very very poor. Avoid...More

1  Thank jennyknowsbeat
love_prezzo, Guest Relations Manager at Prezzo, responded to this reviewResponded yesterday

Hello! The level of food and service you have described is unacceptable. This is not an experience we expect any of our guests to have and we’re sorry.

Reviewed 1 week ago

First came here with my date and we where both impressed. Great service from Christina. We are happy to come back and have another amazing dinner.

Thank John N
Reviewed 5 June 2018

Look'd for somewhere for Lunch with the Family, including Grandchildren; found a Voucher for Prezzo! Initial service was a little surly, but it improved. The Food was great and the atmosphere fine.

1  Thank Tony P
Reviewed 30 May 2018

I walked in, found a table, and immediately noticed how full of life and joy Prezzo is. All around me, there were people eating, talking and laughing. I couldn’t see anyone who wasn’t smiling. The second thing I noticed was the wonderful interior. There were...More

Thank ciee1429
Reviewed 30 May 2018 via mobile

Went out for a family meal and had a good time. The young waiter was friendly and helpful. I had the 'tre gusti' pizza which was excellent. Overall a good experiance.

Thank t0m272
Reviewed 30 May 2018 via mobile

Visited Sunday afternoon with my boyfriend and had a great meal. We eat here fairly regularly with vouchers; it is our favourite of the Italian chains. Service was quick and friendly.

Thank Bernie123789
Reviewed 28 May 2018 via mobile

Arrived at 1210 and got perfect table. Excellent table service and food arrived promptly, hot and totally delicious. Attended with 16mth Grandson and staff were helpful, accommodating and the menu suited his tastes and he ate very well for a toddler. Thoroughly recommend this restaurant-...More

2  Thank Heathcliff63
Reviewed 14 May 2018 via mobile

We were here to celebrate my partners birthday with friends and we had the best time! We asked if we could move upstairs as we wanted a bit more room and they were happy to accommodate this. The meal was delicious, I had one of...More

Thank tyr37
Reviewed 9 May 2018

The atmosphere and the staff were really friendly, the food was good and we enjoyed the drinks and the meal

Thank Rosalie M
Reviewed 17 April 2018

Not a good experience at all this evening. We returned both pasta dishes. Penne Norma aubergine was tough and inedible and Penne Salmon looked like a soup - not at all appetising.. We have eaten these dishes several times before (last year)) and enjoyed them,...More

Thank AnneC315
love_prezzo, Guest Relations Manager at Prezzo, responded to this reviewResponded 18 April 2018

Hello, thank you for your comments. We are sad to hear that you didn’t enjoy your meal. It is unacceptable to receive a poor standard of food in our restaurants and we know we can do better. We apologise!

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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar
Good for
Child-friendly, Special Occasion Dining, Groups, Kids
Open Hours
12:00 PM - 11:30 PM
12:00 PM - 11:30 PM
12:00 PM - 11:30 PM
12:00 PM - 11:30 PM
12:00 PM - 11:30 PM
12:00 PM - 11:30 PM
12:00 PM - 11:30 PM
Location and Contact Information
  • Address: 84 Mount Pleasant Road, Royal Tunbridge Wells TN1 1RT, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Royal Tunbridge Wells
  • Phone Number: +44 1892 547558
  • E-mail
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