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Patisserie Valerie

$$ - $$$
Central Liverpool
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Unit 1, Met Quarter | 35 Whitechapel, Liverpool L1 6DA, England
+44 151 227 1678
09:00 - 19:00
Open now
See all hours
Sun 10:00 - 19:00
Mon - Fri 09:00 - 19:00
Sat 08:00 - 20:00
More Info
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350 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Liverpool, United Kingdom
Level Contributor
833 reviews
627 restaurant reviews
common_n_restaurant_reviews_1bd8 222 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Called in for lunch decided to have the quiche and new potatoes. When it came the quiche was small and no potatoes, waitress said they had run out of them and replaced with crisps. Disappointing. Bought some of their cakes to take home, eclair and strawberry gateau, delish. So meal poor cakes fab.

Thank graham198
Doncaster, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 1 week ago

Only one good thing to say that the coffee was good.......that was when it eventually arrived. Service far to slow. The place was quiet so no excuse. Sandwiches were poor quality. Won't be going back.

Thank Elfaro14
Wigan, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 2 weeks ago via mobile

We went yesterday - called as we have been in several patisserie Valerie's. What an experience - never will I go in another one. Staff very unhelpful and not friendly. You have to wait at the door to be seated - stood there for over 5 minutes - three members of staff behind the counter - one walked straight past... More 

1 Thank 2013sooty
Level Contributor
127 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Visited for aftrenoon tea with my daughter and granddaughter. Had a Patissiere Valerie voucher given to me after a very disappointing vsit earlier in the year. Alex our waitress was exceptional, friendly and really lovely with my granddaughter.Afternoon tea was really tasty and thoroughly enjoyed it all. Renewed my faith in this cafe.

Thank NannyLiverpool
Birkenhead, United Kingdom
Level Contributor
21 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

We called in mid morning for a coffee and a cake before hitting the shops. We only chose this place as it was close to where we needed to be for our shopping. Such a cold unfriendly welcome, we felt like walking out within the first 2 minutes. We both had a coffee and a "festive" mince pie, which was... More 

3 Thank Applecheeks8
Liverpool, United Kingdom
Level Contributor
26 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

Visited here yesterday whilst doing some last minute Christmas shopping. Waited over 25 minutes before our order was taken and that was only after I had to ask. We ordered cream tea. We received two burnt scones, two dirty pots of tea, no side plates,two very dirty knives and one of the mini pots of jam was half eaten. Absolutely... More 

4 Thank nikimc99
Level Contributor
22 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

Today's visit was the first to this Patisserie Valerie, but having eaten in other PV's elsewhere knew what to expect. Sadly this was the worst of all. The good We had the cream tea and it was delicious! The bad The service was shocking and the lack of efficiency across the team was something else. It wasn't busy but we... More 

3 Thank Claire F
Liverpool, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

This is the third time we have been to patisserie vallerie and ive had enough, i have never made a complaint about any establishment in my entire like but this place is surely worthy of my first. the first time i visited the young guy behind the counter sneered at me for daring to interrupt his flirting with a another... More 

2 Thank Todaytodine
Liverpool, United Kingdom
Level Contributor
26 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 11 December 2016

Excellent eggs benedict plus lovely lattes. The afternoon teas in here are also second to none and highly recommended

Thank debsj71
Liverpool, United Kingdom
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 8 December 2016 via mobile

Myself and a friend went here for afternoon tea. We were shown to a table, and then waited over twenty minutes for someone to take our order. We nearly left, and I think it was because I went to pick up my coat that someone finally paid attention. We had afternoon tea for two which looked nice, the cakes were... More 

Thank Naomi R

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    3 of 5 bubbles
Average prices
US$4 - US$18
Cafe, British
Breakfast, Lunch
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Free Wifi
Good for
Open Hours
10:00 - 19:00
09:00 - 19:00
09:00 - 19:00
09:00 - 19:00
09:00 - 19:00
09:00 - 19:00
08:00 - 20:00
Location and Contact Information
  • Address: Unit 1, Met Quarter | 35 Whitechapel, Liverpool L1 6DA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  Liverpool>  > Central Liverpool
  • Neighbourhood: Central Liverpool
  • Phone Number: +44 151 227 1678
Lovingly handmade cakes

Questions & Answers

Questions? Get answers from Patisserie Valerie staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?