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The Rubens at the Palace

39 Buckingham Palace Road, London SW1W 0PS, England
+44 20 7834 6600
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  • Excellent62%
  • Very good24%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“scones” (78 reviews)
Restaurant Hours
European, British, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
39 Buckingham Palace Road, London SW1W 0PS, England
All Details
Write a ReviewReviews (498)
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1 - 10 of 467 reviews

Reviewed 1 week ago

Popped in here for a drink and decided to have tea. £12.00 for a pot of tea , not that keen as it was quite weak tea. Decor was vey red indeed, not really my cup of tea so to speak. Still always worth seeing...More

Thank julie B
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this reviewResponded 1 week ago

Dear julie B, Thank you for taking the time to review your visit to the Hotel. I was naturally very disappointed to read that you were let down somewhat, especially with regards to the pricing of our beverages. We do conduct regular price comparisons with...More

Reviewed 3 weeks ago via mobile

What a special afternoon tea we enjoyed in a private room at The Rubens at the Palace. From Doorman Dave to Waiter Samuel, nothing was too much trouble. First time I had ever had a chocolate scone!! The only negative was the slightly limited choice...More

Thank Kathryn Jane D
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this reviewResponded 3 weeks ago

Dear Guest, Thank you so much for taking the time to leave us a review, following from your Afternoon Tea with us here at The Rubens at the Palace. I am so happy to know that you enjoyed your time with us, and felt so...More

Reviewed 4 weeks ago

This was a treat for my daughter and l on a trip to London. We had read some great reviews. The surroundings were impressive, with lovely polite staff. Slightly strange seating arrangement with 2 seater chair facing out onto street . view of side entrance...More

Thank ad803
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this reviewResponded 3 weeks ago

Dear ad803, Thank you for taking the time to leave us a review online. I was naturally very sorry to read that you were let down, as were my team. I really do wish we could have addressed this disappointment with you on the day,...More

Reviewed 4 weeks ago via mobile

My family and I visited here for lunch after my wife’s investiture at Buckingham Palace,the food was first class,lovely surroundings and the staff could not have been anymore helpful,would throughly recommend.More

Thank michaelmick14
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this reviewResponded 4 weeks ago

Dear michaelmick14, Thank you for taking the time to share your great review on Trip Advisor following your recent visit to The Rubens at the Palace. I am delighted that you chose the Rubens at the Palace to stay for your special lunch. Thank you...More

Reviewed 7 November 2017

We booked the leopard room for our group afternoon tea. The decor was really nice and the selection was tasty however some of the bread was stale and we had to ask for tea strainers because they were forgotten. It said on our booking that...More

Thank Athanasie M
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this reviewResponded 4 weeks ago

Dear Athanasie M, Thank you for taking the time to post a review of your Group Afternoon Tea. I was sorry to learn that you felt some miscommunication with regards to the champagne offering, and what had been reserved. We try our utmost to ensure...More

Reviewed 5 November 2017 via mobile

Enjoyed a very very nice high Tea at the The Rubens. Very good service excellent choice of sandwiches and delightful cakes. Great atmosphere with piano music in the background. Very comfortable surroundings highly recommended.

Thank Andy B
Reviewed 1 November 2017

A true delight sitting by the window overlooking the Royal Mews and enjoying afternoon tea. My wife and I were presented with a delicious assortment of finger sandwiches and tasty sweets accompanied by your choice of teas or coffee. Reservations are a must. Everyone should...More

1  Thank listarr4
Reviewed 21 October 2017 via mobile

This is a great, elegant cocktail bar, with plush red wallpapers and furnishings. The wait stuff is excellent, especially Razven, who has a great sense of humor and excellent knowledge of cocktails to guide you on the proper choice of gin to compliment your choice...More

1  Thank John K
Reviewed 14 October 2017

When visiting London I stay at the Rubens or it’s sister Hotel No 41. I have been coming here for several years and it is always a pleasure. The staff cannot do enough for you the rooms are elegant the beds supremely comfortable. The hotel...More

Thank Niknoknoknik
Reviewed 12 October 2017 via mobile

What can I say other than 5 stars all the way. The best of luck to Mohan and staff. Never doubted for one minute that Mohan wouldn't deliver an excellent service. When he ran his restraunt in Newcastle Northern Ireland he was the best. Excellent...More

Thank Anne M
If you only had an afternoon to experience London on a
grand scale, Westminster would be a wise place to
start. The ornate Houses of Parliament and Westminster
Abbey sit adjacent at a corner of Parliament Square,
and a short stroll along The Mall leads to Buckingham
Palace. Trafalgar Square and Nelson's Column are just
up the road as well. As captivating as the
architecture is, the wonders of Mother Nature are
Nearby Restaurants
805 reviews
.02 km away
The English Rose Cafe
356 reviews
.06 km away
Bag O' Nails
630 reviews
.04 km away
Nearby Attractions
Buckingham Palace
21,883 reviews
.35 km away
Westminster Cathedral
1,239 reviews
.35 km away
Apollo Victoria Theatre
945 reviews
.32 km away
Royal Mews
1,046 reviews
.07 km away
Ask a question
Questions & Answers
24 February 2017|
AnswerShow all 4 answers
Response from Jeremy L | Reviewed this property |
The breakfast is good. It depends on the rate selected. If you choose a rate that does not include breakfast they will offer you a package when you check in. There are several small cafes outside where you can also enjoy... More
Linda M
25 August 2016|
AnswerShow all 3 answers
Response from MissMitten | Reviewed this property |
Agree with PAB Athens - I would be surprised if they're booked and if they are the place next store is really good.
10 March 2016|
Response from MalcolmHendry | Property representative |
Dear Guest, Smart jeans and shirt are suitable for our Afternoon Tea, yes. We look forward to welcoming you soon. Warm Regards, Malcolm Hendry, General Manager
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Buffet, Highchairs Available
Good for
Romantic, Groups, Child-friendly, Business meetings, Local cuisine, Special Occasion Dining
Location and Contact Information
  • Address: 39 Buckingham Palace Road, London SW1W 0PS, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Westminster
  • Neighbourhood: Westminster
  • Phone Number: +44 20 7834 6600
  • E-mail
The Rubens at the Palace is located on London's Buckingham Palace Road and plays home to the Rubens restaurants. The Old Masters' Restaurant serves some of London's finest traditional cooking, including a sensational rib of Aberdeen Angus with Yorkshire pudding and a mouth-watering buffet laden with delicious dishes. This grand carvery and grill room oozes old-world charm and elegance. The Library Restaurant serves award-winning modern British food in an intimate, relaxed environment with comfortable armchairs and a traditional-style decor. Its 2 AA Rosette standard cuisine features signature dishes including Cornish scallops or a delectable combination of Irish and Scottish salmon carved at your table and followed by New Forest venison or Dedham Vale fillet of beef. The Palace Lounge follows through from the Cavalry Bar and is a magnificent bright open space with views of the Royal Mews at Buckingham Palace, the Queen's stables. This is a great vantage point from which to spot the passing pageantry, a daily occurrence being so close to the palace! Guests love to enjoy an afternoon tea and watch the world go by, or at night a liqueur in one of the cosy armchairs. In the evenings, a pianist provides lively music and entertainment, helping guests relax and unwind in friendly surroundings.
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