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Deep Blue Restaurant

Science Museum | Exhibition Road, South Kensington, London, England
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Overview
  • Excellent12%
  • Very good47%
  • Average14%
  • Poor14%
  • Terrible13%
Travellers talk about
“burgers” (8 reviews)
“lamb burger” (2 reviews)
“kids meal” (3 reviews)
Restaurant Hours
CUISINES
Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Science Museum | Exhibition Road, South Kensington, London, England
All Details
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Reviews (99)
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1 - 10 of 84 reviews

Reviewed 2 weeks ago via mobile

We ordered: a pot of loose leaf tea (served in a teabag); guacamole nachos (- bag of Doritos on a plate served without guacamole) and a cheese and bacon burger served without bacon. Staff were slow and uninterested and made no bill adjustment for their...More

Thank Stu_SW2
Reviewed 3 weeks ago via mobile

White visiting the Science museum we decided to stop at the Deep Blue Restaurant which is to the rear of the ground floor. Our expectations weren’t high as restaurants inside visitor attractions are not usually fine dining but we were pleasantly surprised. The service was...More

Thank RichardSurcouf
Reviewed 30 August 2017

We were very hungry after a visit to the IMAX cinema and exhausted from a few days of sightseeing, so low enthusiasm for walking far to get lunch. The Deep Blue restaurant was in the right place at the right time, so in we went....More

Thank Ploppy_Plopperson
Reviewed 10 August 2017 via mobile

Food took an age to be served (over 40 mins) despite non complicated order from a non-complicated menu. For an ambience and service slightly above a fast food joint, ten per cent "discretionary" service charge a joke. Why not simply price the food accordingly. Drinks...More

Thank sdmmb
Reviewed 3 August 2017 via mobile

Menu said cheesecake; reality was some kind of knickerbocker glory, or mousse in a glass with crumbs at the bottom and aerosol cream at the top! Tea arrived with hot milk and no teaspoons. Avoid at all costs (and the costs are high)

Thank M T
Reviewed 9 July 2017 via mobile

Terrible service: they sit you somewhere and then ignore your presence. Only way to attract their attention is to leave. Food: the choice seems ok but they serve it to you cold...More

Thank Laura B
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 14 July 2017

Dear Guest, Thank you for your feedback and apologies for our very poor performance on your visit. I have discussed your comments with our team, as what you describe is certainly not acceptable standards of service. I have sent you a private message and I...More

Reviewed 28 June 2017

The atmosphere of this place is actually quite enchanting and therefore we were interested in stopping here for a coffee. We were served by a girl in black with glasses who achieved to lift our spirits simply by being full of energy and having a...More

Thank 747happycamper
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 6 July 2017

Thank you very much for your nice review, I am glad you enjoy it and hope to see you soon again. Best regards.

Reviewed 25 June 2017

Food was not so bad and even the decor was decent but I was more interested in the Museum. Service was a bit slow.

Thank Gimier
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 2 July 2017

Thank you for your feedback and review, I am glad you enjoy the Museum and our food. Hope to see you soon. Best regards.

A TripAdvisor Member
1
Reviewed 28 May 2017 via mobile

What a horrible place, staff were unwelcoming and no one seamed to know what they were doing. Was shown a seat after waiting for some time, even tho there was ample space. We sat, we looked at the menu and then we waited & waited...More

Thank A TripAdvisor Member
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 2 June 2017

I am very sorry your experience in our restaurant wasn't pleasant. I'll deeply look in to this situation and take any action needed. I really do appreciate your feedback and you sincere review, this will help me to work and improve our restaurant service. I'll...More

Reviewed 10 May 2017

Recently visited this restaurant. When asked, we were told that soup was carrot and coriander. Ten minutes later while waiting to be served, they said it was now tomato and basil. We said ok. It was to be served with crusty bread and butter. When...More

Thank bmurthy297
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 11 May 2017

Thank you very much for your review, I appreciate your feedback and it will definitely help us to improve our restaurant, we aim to provide a great and fresh food and a excellent costumer service. I'll investigate this situation and put all my effort making...More

Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch
Restaurant features
Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: Science Museum | Exhibition Road, South Kensington, London, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > South Kensington
  • Neighbourhood: South Kensington
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