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The Booking Office

$$ - $$$
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St Pancras Renaissance Hotel | Euston Road, London NW1 2AR, England
+44 20 7841 3540
Today
06:30 - 00:00
Closed now
See all hours
Hours:
Sun 07:00 - 00:00
Mon - Wed 06:30 - 00:00
Thu - Fri 06:30 - 01:00
Sat 07:00 - 01:00
More Info
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711 Reviews from our TripAdvisor Community

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Showing 679: English reviews
Level Contributor
3 reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

A good and centrally located pub with a choice of food and beers. It is busy after 5pm but it has lots of tables and space outside in a beer garden.

Helpful?
Thank Agustina T
North Vancouver, Canada
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

We ate here a few times while staying at the hotel, breakfast once and dinner twice. The food is good (steak tartar was great and a huge portion) and the breakfast buffet quite extensive. However the service is quite poor. The waiting staff were all detached and seemed that they really did not want to be there. We had to... More 

Helpful?
Thank Don B
London
Level Contributor
65 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 1 week ago

The Booking Office has the wow factor, no doubt. Its high ceilings and dark color scheme make a huge space intimate and attractive. However it still suffers from innate the curse of the transient in terms of being ultimately a station bar. This results in cocktails which are adequate but not exceptional and service which at times can be a... More 

Helpful?
Thank SimonT30
Level Contributor
102 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 1 week ago

I've been here 3-4 times for drinks and food and it doesn’t disappoint. The place is so well restored and the lighting lovely and low - it really makes you think of old railway journeys. I love the picture of the woman in the toilets with the eyeglasses, it makes me smile! Even more exciting to visit before getting the... More 

Helpful?
Thank Andy M
Level Contributor
7 reviews
5 restaurant reviews
5 of 5 bubbles Reviewed 1 week ago

An absolute gem in St Pancras station, a marvel of a building, its like stepping back in time to a dickens novel. the staff are very helpful and polite. if you are unsure what to drink ask one of the bar staff - we sat for hours drinking finely made cocktails recommended by Jean-vital. The bar food menu is very... More 

Helpful?
Thank Nathansloane
Edward A, General Manager at The Booking Office, responded to this review

Hello Nathansloane, Thank you for your kind comment and taking the time to highlight our service. We strive to provide our guests with memorable experiences in the hope that they will return time and time again. Looking forward welcoming you back again! Kind regards, Edward Allsopp Booking Office General Manager More 

Level Contributor
42 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

We had lunch at the booking office! Service was good and food tasty- a little too expensive and small portions of food. The location is really amazing and absolutely a must see!

Helpful?
Thank Andrea D
Edward A, General Manager at The Booking Office, responded to this review

Hello Andrea D, Many thanks for your recent visit and feedback. I am glad to hear overall you enjoyed your stay with us! Please don't stay away too long, we would love to see you back soon! Edward Allsopp Booking Office General Manager More 

Canberra, Australia
Level Contributor
70 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Looking for somewhere to take a break and get a light lunch away from the rush of tourists, the Booking Office fit the bill. The food wasn't anything outstanding, but perfectly acceptable and service was pretty good.

Helpful?
Thank Gattaca616
Edward A, General Manager at The Booking Office, responded to this review

Hello Gattaca616, Thank you for choosing us and I am glad you enjoyed the Booking Office Bar & Restaurant atmosphere and service. Your feedback is really important to us and I do hope to welcome you back in the future. Kind regards, Edward Allsopp Booking Office General Manager More 

Essex
Level Contributor
55 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

St Pancras overall is great hotel, sadly here we received very poor service....long wait and forgot order, when asked for manager to explain, no show either!

Helpful?
Thank Terri-Richard
Edward A, General Manager at The Booking Office, responded to this review

Hello Terri-Richard, Thank you for taking the time to post your review and please accept my apology; it’s a shame to hear that the service let you down. There for I would appreciate the opportunity to discuss this with you directly. Please contact me via Edward.Allsopp@renaissancehotels.com and I do hope you will give us another chance. Kind regards, Edward Allsopp... More 

Palo Alto, California
Level Contributor
107 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

The whole of London seems to enjoy this lively and dynamic bar-restaurant. Everything about this place is exciting--from the cocktails to the chic furnishings and menu for eating. I loved it for a casual dinner, where the noise didn't matter, but the excitement and vibrancy did.

Helpful?
Thank EMT64
Edward A, General Manager at The Booking Office, responded to this review

Hello EMT64, I am so pleased to read your review and it’s always great to receive such positive feedback and we hope to have the pleasure of welcoming you back soon! Kind regards, Edward Allsopp Booking Office General Manager More 

Northamptonshire
Level Contributor
34 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Great relaxing dinner in the lounge area. Good food and beer. Good service in a great location. Would highly recommend.

Helpful?
Thank Nathan47
Edward A, General Manager at The Booking Office, responded to this review

Hello Nathan47, Thank you for taking the time to post your review and I am glad you enjoyed Booking Office! Hope to see you back very soon. Kind regards, Edward Allsopp Booking Office General Manager More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$12 - US$44
Cuisine
Bar, European, British
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Highchairs Available
Good for
Business meetings, Special Occasion Dining, Bar Scene, Romantic
Open Hours
Sunday
07:00 - 00:00
Monday
06:30 - 00:00
Tuesday
06:30 - 00:00
Wednesday
06:30 - 00:00
Thursday
06:30 - 01:00
Friday
06:30 - 01:00
Saturday
07:00 - 01:00
Location and Contact Information
  • Address: St Pancras Renaissance Hotel | Euston Road, London NW1 2AR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 7841 3540
  • This restaurant is at St. Pancras Renaissance Hotel London
Description
Situated in the original station's ticket hall, the Booking Office Bar & Restaurant at St Pancras Renaissance Hotel is one of the most inspirational places to enjoy a drink in the City. Reviving the tradition of the station cafe, the cathedral-like drama of the space, combined with 29m-long bar and menu serving classic British dishes, are conversation-stoppers at any time of day. A striking setting for breakfast, brunch, lunch or dinner, the Booking Office also offers an array of punches and mixed drinks recreated from lost recipes from the Victorian era, as well as a range of bespoke and seasonal cocktails.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Booking Office and other visitors
2 questions
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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?