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Busaba Eathai

Westfield Shepherd's Bush | Southern Terrace, London W12 7GA, England
+44 20 3249 1919
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Overview
  • Excellent44%
  • Very good28%
  • Average13%
  • Poor9%
  • Terrible6%
Travellers talk about
“calamari” (36 reviews)
“thai food” (28 reviews)
“coconut rice” (11 reviews)
Open Now
12:00 - 23:30All hours
CUISINES
Asian, Thai, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Westfield Shepherd's Bush | Southern Terrace, London W12 7GA, England
All Details
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Reviews (347)
Traveller rating
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1 - 10 of 327 reviews

Reviewed 1 week ago

Bussaba My wife and I first came here on a visit from USA last year. We loved it then and did again today. We started with edamame and then split the avocado super salad - hot & sweet- yum. She then had the green chicken...More

Thank BOBCOO7
Debora R, General Manager at Busaba Eathai, responded to this reviewResponded 1 week ago

Dear Customer, Thanks for your great feedback. We have shared the review with the team to encourage the team to deliver the best service and great food as always. We look forward to welcoming you again. Regards Mike

Reviewed 1 week ago via mobile

This was our second visit to this restaurant.we returned after having a delicious meal the first time.The food is so good it's very memorable. It's also perfectly potioned so you don't end up feeling stuffed. We ordered the edamame to share as an appetizer .For...More

Thank Bornabrit
Debora R, General Manager at Busaba Eathai, responded to this reviewResponded 1 week ago

Dear Customer, Thanks for your great review. We always appreciate feedback on our food and service and will pass on your positive account of both to the Busaba Westfield staffs. We look forward to seeing you again soon. Regards Mike

Reviewed 1 week ago via mobile

Really enjoyed our meal. It was lovely to catch up with old friends. Pol our server made it all the better

Thank Sam J
Debora R, General Manager at Busaba Eathai, responded to this reviewResponded 1 week ago

Hi Sam, Thanks for taking your time to write the positive review. We promise to keep our standard and always deliver a great service. We look forward to welcoming you back again. Regards Mike

Reviewed 1 week ago

Whilst the surroundings were quite nice and waitress helpful, the food took ages to arrive and when it did was very disappointing. The biggest gripe was the Thai beef salad which was served dry – i.e. no dressing – and made with mince beef more...More

Thank Zigett
Debora R, General Manager at Busaba Eathai, responded to this reviewResponded 1 week ago

Hi Zigett, Thanks for your review. We have taken it seriously and discussed within the team, both kitchen and front-of-house. Our chefs always check our food quality, texture, temperature and presentation. According to the Beef salad, it is one of the most popular dishes in...More

Reviewed 2 weeks ago

Always liked Thai food, but in the past it has always been a bit hit and miss in finding somewhere that offers good Thai food at a reasonable price. So Monday evening about 8:50pm food Basaba and we were soon seated by the efficient staff,...More

Thank Stowey-Traveller
Debora R, General Manager at Busaba Eathai, responded to this reviewResponded 1 week ago

Hi Stowey, Feedback and review are always valuable to us. At Busaba Eathai, we ensure that food and service's standard are always high and meet our customers's expectation. I look forward to welcoming you again. Regards Mike

Reviewed 3 weeks ago

We entered the restauraunt very hungry as we had just come directly from a international flight. Pol was our attendant and brought us us our food within 5-7 minutes of ordering and also suggest the dish that turned out to be the best, The Bang...More

Thank Jai Anant D
Michal P, General Manager at Busaba Eathai, responded to this reviewResponded 2 weeks ago

Hi Jai, Thanks for your great review. We always appreciate feedback on our food and service and will pass on your positive account of both to the Busaba Westfield staffs. We look forward to seeing you again soon. Regards Mike

Reviewed 3 weeks ago via mobile

i love the foods specially the calamari., very nice and friendly staff.! thanks ms. joyce for the lovely service.! cheers!

Thank Jhona Ł
Michal P, General Manager at Busaba Eathai, responded to this reviewResponded 2 weeks ago

Hi Jhona, Thanks for taking your time to write the positive review. We promise to keep our standard and always deliver a great service. We look forward to welcoming you back again. Regards Mike

Reviewed 3 weeks ago

I came with my friend visit the London. Upon on request my friend, we decide to have lunch in busaba. We enjoyed the food. The service was excellent. Our waiter was Erik who looks after us all the time.

Thank 2petulienka2
Michal P, General Manager at Busaba Eathai, responded to this reviewResponded 2 weeks ago

Dear customer, Thanks for taking your time to write the positive review. We promise to keep our standard and always deliver a great service. We look forward to welcoming you back again. Regards Mike

Reviewed 3 weeks ago via mobile

IT was a great choice to have lunch at this restaurant. great food, nice staff, quick service. i highly recommend this place!!!!!

Thank Antoni E
Michal P, General Manager at Busaba Eathai, responded to this reviewResponded 2 weeks ago

Hi Antoni, Thanks for your great review. We always appreciate feedback on our food and service and will pass on your positive account of both to the Busaba Westfield staffs. We look forward to seeing you again soon. Regards Tang Yanata Sutthisont

Reviewed 4 weeks ago via mobile

The place was clean and smelt great. The food and drinks were fantastic. Strong flavours to quench the tastebuds. I was served by Sylwia. She was alert and always posted to take my order. She also solved any issue I had. She recommended a drink,...More

Thank Fahim K
Michal P, General Manager at Busaba Eathai, responded to this reviewResponded 3 weeks ago

HI Fahim, Thanks for taking your time to write the positive review. We promise to keep our standard and always deliver a great service. We look forward to welcoming you back again. Regards Mike

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Nearby Attractions
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.21 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$13 - US$26
Meals
Brunch, Lunch, Dinner
Restaurant features
Delivery, Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi
Good for
Kids, Child-friendly, Groups, Special Occasion Dining
Open Hours
Sunday
12:00 - 22:00
Monday
12:00 - 23:00
Tuesday
12:00 - 23:00
Wednesday
12:00 - 23:00
Thursday
12:00 - 23:00
Friday
12:00 - 23:30
Saturday
12:00 - 23:30
Location and Contact Information
  • Address: Westfield Shepherd's Bush | Southern Terrace, London W12 7GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 3249 1919
  • E-mail
Description
Located in Europe's second largest shopping mall, Busaba Westfield London offers shoppers some peaceful respite from the retail buzz.
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