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The Balcony, Shepherds Bush | Westfield Shopping Centre, London W12 7GE, England
+44 7824 662320
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  • Excellent24%
  • Very good31%
  • Average22%
  • Poor9%
  • Terrible14%
Travellers talk about
“noodle soup” (8 reviews)
“summer rolls” (5 reviews)
“bean sprouts” (4 reviews)
Closed Now
All hours
Fast food, Asian, Vietnamese, Soups, Gluten Free Options
$$ - $$$
The Balcony, Shepherds Bush | Westfield Shopping Centre, London W12 7GE, England
All Details
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Reviews (115)
Traveller rating
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1 - 10 of 105 reviews

Reviewed 22 May 2017

I love pho - really, what's not to like? I especially love their beef brisket pho with lots of chillies. One recent visit however has changed my view on the staff's service. I'd like to think that the person taking the order was trying to...More

Thank monica2525
Reviewed 12 May 2017

A good selction of Vietnamese food prepared quickly. The service was efficient and the food was ready very fast. A good place to eat to break up the shopping.

Thank CossyWombat
Reviewed 7 May 2017 via mobile

I have been to this Vietnamese restaurant today and I had a noodles soup with beef. I don't usually love soups but this one was absolutely tasty. The portion was huge and I have to say that the service is very fast! I will definitely...More

Thank stellarioborgia
Reviewed 2 May 2017

Beef noodles soup is brilliant although it was really spicy for me. Summer roll is a great choice for a healthy person.

Thank Jason W
Reviewed 24 April 2017

Good for a quick meal. The price is reasonable. My spicy beef soup is amazing as well as the Vietnamese coffee. Service is fast and staffs are friendly.

1  Thank Mark H
Reviewed 23 April 2017 via mobile

Don't understand why this gets a bad write up. It's in a mall whereby the customer traffic is high and they cater for possible hundreds or people every day. It's quick, tasty and ok priced. Food is cooked fresh to order, they are making the...More

Thank Sam P
Reviewed 8 April 2017 via mobile

Had lunch there as I love Pho and the Vietnamese crispy rolls (cha gio).. but the taste of food is quite bland. The rolls were crispy and decent size but it was a bit bland. I also had the beef Pho and asked not to...More

Thank Pouty27
Reviewed 4 April 2017 via mobile

Went for lunch here today avoid at all cost! There is fast food and then there is this! literally 30 secs for a chicken noodle broth. The food smelt nice but the taste and look was enough to put me off. Both my partner and...More

Thank Sooz1982
Reviewed 2 April 2017 via mobile

Had the bun rieu soup which on the plus side was tasty, healthy, a generous portion with good amounts of tofu. It was a shame it wasnt as hot and spicy as i was expecting given the description, and the noodles tasted somewhat bland. Close...More

1  Thank nn207
Reviewed 21 March 2017

I had chosen the Bun Rieu soup looking forward to it being hot and spicy as advertised but there was disappointingly little in the way of either heat or spice. Admittedly it was plentiful - a big bowlful - but after eating what could be...More

Thank bfltd0
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Nearby Attractions
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.80 km away
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.40 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Seating, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
11:30 - 19:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
Location and Contact Information
  • Address: The Balcony, Shepherds Bush | Westfield Shopping Centre, London W12 7GE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 7824 662320
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