We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

New World Chinese

1 Gerrard Place, London W1D 5PA, England
+44 20 7734 0677
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent11%
  • Very good31%
  • Average19%
  • Poor14%
  • Terrible25%
Travellers talk about
“crispy duck” (11 reviews)
“soups” (7 reviews)
“great dim sum” (17 reviews)
Closed Now
All hours
Chinese, Asian
$$ - $$$
1 Gerrard Place, London W1D 5PA, England
All Details
Write a ReviewReviews (661)
Traveller rating
Traveller type
Time of year
  • More languages

1 - 10 of 611 reviews

Reviewed 3 weeks ago

Walked past here yesterday.Three signs on hoarding.First from environmental health closing prémisse.Second from bailiffs distraining,and third from landlord forfeiting leader.Very sans.End of an institution and dim sum trolley service in Chinatown.

Thank wingate
Reviewed 12 October 2017

Closed. The notice stated an infestation of mice and cockroaches and not being cleaned properly. This used to be a bustling, popular place, then it changed hands and went rapidly downhill. It was terrible the last time I visited.

2  Thank Debbie K
Reviewed 9 October 2017

Been a regular here every few months or so for many years but have noticed the last few times that there was a dramatic decline in standards (also that the basement floor was being used apparently as a doss house). Went today for dim sum...More

1  Thank Grappaman
Reviewed 2 October 2017 via mobile

We've been visiting the New World for dim sum for over 10 years and always loved it. Went today and everything has changed - decor like a retirement home, service VERY slow and food is tasteless and greasy. Plus they only take cash. Sure sign...More

1  Thank bunnybm
Reviewed 30 September 2017 via mobile

I used to go here a lot and took a friend there last night who also used to go. It has really declined. Cash payments only. Service dreadful and slow. They brought our starters and mains together. Food was cold and staff unhelpful. Place was...More

1  Thank Domiparker
Reviewed 30 September 2017 via mobile

Went with other 4 friends. Had heard it was a good place to eat ( had not read the reviews here!). Service was very slow . Food? Hard to recognize what we were eating , not appetizing to the eye or taste buds. Once we...More

2  Thank Chacodel
Reviewed 25 September 2017

We were a party of five, including a wheelchair user. That was all fine, however one of the reasons we had chosen the New World was that it accepted credit cards. Wrong! We were told that the blurb had forgotten to say, credit cards accepted...More

1  Thank Peter T
Reviewed 24 September 2017 via mobile

Terrible. Waited so long we never got to eat. My partner excitedly took me here as it used to be his favourite chinese in London. He hadnt been here in 11 years and found that they had the same decor. Nostalgic for him...concerning for me....More

2  Thank DDPS98
Reviewed 24 September 2017

We had a nearly identical experience to the one described in the review by Bee S on our visit on 23 September. We're Londoners and have visited Chinatown many times and never had a bad experience. Our dinner at New World tonight was one of...More

1  Thank SoCalLon
Reviewed 18 September 2017 via mobile

Absolutely kicking ourselves that we didn't read recent reviews as we have been coming here for over 20 years! We took my niece & her boyfriend (from Australia) to New World on 14th Sept 2017. We were advised to go to a big corner table....More

2  Thank Bee S
The go-to district for a good time in London, Soho
hosts a wealth of world-class theatres and a
compelling lineup of cafes, restaurants, pubs, bars,
and clubs. At Soho's core is London's original Red
Light District and the epicenter of the LGBT scene –
and thus the city's hottest nightlife. For shopping
enthusiasts, Soho is not only the home of London's
greatest concentration of boutique shops, but also the
Nearby Restaurants
Wan Chai Corner
490 reviews
.03 km away
New Loon Fung
380 reviews
.05 km away
Barshu Restaurant
426 reviews
.06 km away
531 reviews
.05 km away
Nearby Attractions
Prince Edward Theatre
779 reviews
.12 km away
Palace Theatre
808 reviews
.11 km away
Leicester Square Theatre
130 reviews
.12 km away
Shaftesbury Avenue
81 reviews
.05 km away
Ask a question
Questions & Answers
hunt z
2 January 2017|
AnswerShow all 5 answers
Response from BarrieS470 | Reviewed this property |
Sorry, I can not imagine where all the staff have gone, sadly. The old place used to be great, now I would not bother to use them any more. The present staff are all new, very slow and disorganised ! A dam shame. The Wong... More
21 October 2016|
AnswerShow all 5 answers
Response from Dick P | Reviewed this property |
Afraid not. Since Chen Kuen Ku closed this one is all I know.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol
Good for
Groups, Child-friendly, Kids
Open Hours
11:00 AM - 10:30 PM
11:00 AM - 10:30 PM
11:00 AM - 10:30 PM
11:00 AM - 10:30 PM
11:00 AM - 10:30 PM
11:00 AM - 10:30 PM
11:00 AM - 10:30 PM
Location and Contact Information
  • Address: 1 Gerrard Place, London W1D 5PA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Soho
  • Neighbourhood: Soho
  • Phone Number: +44 20 7734 0677
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing