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#916 of 17,932 Restaurants in London
Certificate of Excellence
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61 Jermyn Street | St. James, London SW1Y 6LX, England (St James's)
+44 20 7499 2211
07:00 - 23:00
Open now
See all hours
Mon - Fri 07:00 - 23:00
Sat 08:00 - 23:00
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446 Reviews from our TripAdvisor Community

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Showing 414: English reviews
London, England, United Kingdom
Level Contributor
110 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

Really enjoyed lunch here with a colleague. Great service. great food...quickly served. We both had the house dish and only drank water....we split the bill at the end and I frankly didn't look at the details and having had a great lunch went on our individual ways....Imagine my surprise when I looked at my cc statement at the end of... More 

Thank DavidHBlair
London, United Kingdom
Level Contributor
244 reviews
149 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

Great atmosphere and quality make this restaurant a very good option for your Italian-style dinner. Everything comes with a price... Overall definitely recommended!

Thank GermanoF
New York City, New York
Level Contributor
123 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

Nice enough decor on the main level. We were seated in the lower level, which is a bit of a depressing windowless room that feels like overflow seating. In retrospect, I wished I had insisted on sitting upstairs. The food was good, service was fine. There's just nothing really memorable about it to justify the expense. The whole experience was... More 

Thank BillGibson1
Level Contributor
64 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 1 week ago

An old favourite that I had not visited for some time but, unexpectedly finding myself needing a quiet meal alone, this more than met my needs. Delightful staff, excellent, traditional Italian menu. Delightful.

Thank Aj8709
Bowral, Australia
Level Contributor
135 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 1 week ago

One of my favourite restauarants in london . Very professional staff who work hard to ensure every need is met for all guests . The food was as always delicious ...Hard to resist the crab linguine and the carpaccio with black truffle. Extensive wine list . Expensive but presumably that is in part due to the number of waiters they... More 

Thank Locharburn1767
London, United Kingdom
Level Contributor
81 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Popped in for coffee and a snack. Service was slow, choice very limited but food OK. Even by Mayfair standards this is a very expensive place. My advice go somewhere else for a coffee

Thank Nathan P
Abu Dhabi
Level Contributor
241 reviews
146 restaurant reviews
common_n_restaurant_reviews_1bd8 138 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

The food at Franco's continues to be very good. The truffle pasta was sublime and so was their steak Rossini. In fact every one of the dishes we ordered on the night we visited were delightful. I've been to Franco's now four times and I can not fault the quality of their food. The service however on this particular occasion... More 

Thank Maninasuitcase_10
FrancosJermynStreet, General Manager at Franco's, responded to this review

Thank you for you positive feedback on the food we serve at Franco's. We are very fortunate to have a very talented Chef who takes great pride in his menu as do all of his team. We are however saddened to discover that you felt let down by the quality of the service on your last occasion. I would like... More 

2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago via mobile

Food ok. Waitresses pleasant. Somelier lacking. No decent wine by the glass 3 Generations of our family been here but never again.

1 Thank Fatima A
FrancosJermynStreet, General Manager at Franco's, responded to this review

Thank you for taking the time to write your review. Of course we are disappointed that you could not find a wine by the glass that you liked. Particularly as we offer no less than 31 different wines by the glass, including Champagne, Procecco, Franciacorta, rosé, white, red, fortified and dessert wines. It would be a shame for you not... More 

Level Contributor
212 reviews
159 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 19 February 2017 via mobile

Visited recently for a very good lunch. Arrived on time and was shown to our table immediately. Great selection of specials and ordered from it, great service and hope to visit again soon.

Thank Peter G
FrancosJermynStreet, General Manager at Franco's, responded to this review

Thank you very much for your review. I know the chef will be very pleased to read your comments on our specials which change daily. We look forward to welcoming you back soon. With kind regards Jason More 

London, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 16 February 2017

We had three courses, all dishes reasonable, nothing special, very small and terribly overpriced, the steak tartare was hardly seasoned, my macaroni dish was luke warm, food was very average really. You pay for the service, that's West London for you!

Thank Claudie179
FrancosJermynStreet, General Manager at Franco's, responded to this review

Thank you for taking the time to write of your recent experience at Franco's. Of course we are disappointed you did not like our Steak Tartar which we admit is lightly seasoned, leaving the seasoning to your own taste. We would have gladly heated or replaced the Macaroni dish if you had mentioned this to us at the time. We... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
Italian, Mediterranean, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Dining
Good for
Groups, Special Occasion Dining, Business meetings, Romantic
Open Hours
07:00 - 23:00
07:00 - 23:00
07:00 - 23:00
07:00 - 23:00
07:00 - 23:00
08:00 - 23:00
Location and Contact Information
  • Address: 61 Jermyn Street | St. James, London SW1Y 6LX, England
    (St James's)
  • Public Transportation: Green Park, St James's & Piccadilly tube stations are all 5 minutes walk away.
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > St. James's
  • Neighbourhood: St. James's
  • Phone Number: +44 20 7499 2211
Opened in 1946 in Mayfair, Franco's restaurant has been one of London's most popular Italian establishments ever since. It continues to offer local gourmets a tranquil oasis away from the buzz of the city. Set at the St James���s end of Jermyn Street, Franco's is fantastically located for the galleries, private clubs and hotels of the area. And the pre-theatre and afternoon tea menus are a delight. The restaurant���s character evolves throughout the day from the early morning breakfasts to laid-back lunches and romantic candlelit dinners in the evening. The elegant 1940���s-inspired d��cor is bright and modern, with light wood, off-white walls and comfy upholstered dining chairs. Franco's sumptuous Mediterranean menu has been developed by Head Chef Paulo Parlanti and showcases fresh seasonal produce in traditional and modern Italian dishes. Popular dishes include the duck breast with Castelluccio lentils; ossobucco ravioli with veal jus; and the classic tiramisu. Service is flawless and the wine list is a winner too.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Franco's and other visitors
2 questions
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Abu Dhabi, United Arab Emirates
over a year ago
Abu Dhabi, United Arab Emirates
over a year ago

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Questions? Get answers from Franco's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
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