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Freemasons Arms

#15,157 of 18,213 Restaurants in London}
$$ - $$$, British,
32 Downshire Hill | Hampstead Heath, London NW3 1NT, England
+44 20 7433 6811
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Neighbourhoods
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Overview
  • Excellent17%
  • Very good22%
  • Average17%
  • Poor17%
  • Terrible27%
18 Oct 2017
“A decent pub”
27 Sep 2017
“Pretty but needs to pull its socks up!”
Closed Now
All hours
CUISINES
Bar, British, Pub, Grill, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
32 Downshire Hill | Hampstead Heath, London NW3 1NT, England
All Details
Write a ReviewReviews (428)
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1 - 10 of 406 reviews

Reviewed yesterday

I know the place for some time already and in summer we go there after a long walk in the park to have dinner with our friends who live in the time. We went there yesterday (on Sunday) for the first time in the winter...More

Thank Lifetimetrip M
Reviewed 2 days ago

I am local, so have been to the Freemasons several times and enjoyed the atmosphere and food (and the huge garden in the summer!) This time, I was with a group enjoying the festive menu. The venue is perfect for this, with space for groups...More

Thank Amandapandap
Reviewed 5 days ago via mobile

End of term school Christmas party was such a pleasure, lovely waitress Zhenya was so delightful. Thank you so much for your fantastic service and delicious food. Merry Christmas.

Thank Jacob D
A TripAdvisor Member
1
Reviewed 1 week ago via mobile

Was yesterday with my friends for Sunday roast. We were waiting over 30min for starter and even more for mains!!! This pub is going down since another head chef left them! I was few times b4 and it wasn’t perfect but food was good but...More

Thank A TripAdvisor Member
Reviewed 1 week ago

There are now three pubs in Hampstead that do great pub food, are comfortable, have high standards and allow you to take in dogs. This is one of them and is a perfect choice for all seasons. They are also very good at dealing with...More

Thank BarryAscot
Reviewed 2 weeks ago via mobile

I came here on a Sunday with a friend, we were impressed with the menu selection however a little disappointed we couldn't sit outside to eat. Once we found a seat in the dog friendly bar and got our food we were happy we had...More

Thank GregG1968
Reviewed 2 weeks ago via mobile

I don't recall having ever had a worse service experience in my life. The manager, or the women who claimed she was the manager, Natalie, should frankly be employed in a non-client facing role. One month in advance, and for a very special occasion, we...More

3  Thank Mia T
Reviewed 3 weeks ago

We went here for our Sunday lunch having been advised by friends how good it is -was? We had booked a table and were shown to it next to where the servers appeared or took in the dirty dishes. The drinks order and the food...More

3  Thank HughMc
Manager_Freemasons, Manager at Freemasons Arms, responded to this reviewResponded 5 days ago

Hi Hugh, I'm very sorry to hear your visit did not live up to your friend's recommendation. As we have stated in previous replies, the Sunday in which you visited us was exceptionally busy. We didn't have enough staff in the kitchen to meet the...More

Reviewed 3 weeks ago

I had high expectations of this restaurant due to it's location and how busy it is when ever I visit for a drink. The menu is appealing, however vast and overpriced for the horrendous food we received. It took almost an hour for our fishcakes...More

2  Thank Katie C
Manager_Freemasons, Manager at Freemasons Arms, responded to this reviewResponded 2 weeks ago

Hi Katie, Thanks for taking the time to leave a review. I am so sorry to hear you had such a disappointing experience with us. The day in which you visited us was exceptionally busy and unfortunately we did have a long wait on food...More

Reviewed 3 weeks ago via mobile

We went to this restaurant for a Sunday meal and it was terrible. Ordered and waited for 55minutes and when the food arrived the chips were under cooked the fish cakes were sub standard and bland. The only positive was the decor!More

2  Thank redner88
Manager_Freemasons, Manager at Freemasons Arms, responded to this reviewResponded 2 weeks ago

Hi redner88, I am so sorry to hear you had a more than unsatisfactory visit with us on this particular Sunday. There were very large waits for food on this day due to staffing issues and I do sincerely apologise. It is unacceptable to wait...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$11 - US$24
Cuisine
Meals
Lunch, Brunch, After-hours
Restaurant features
Free Wifi, Reservations, Outdoor Seating, Buffet, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments
Good for
Bar Scene, Kids, Child-friendly, Groups
Open Hours
Sunday
12:00 PM - 10:30 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 32 Downshire Hill | Hampstead Heath, London NW3 1NT, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 7433 6811
Description
Set in the wonderful location of Hampstead, The Freemasons Arms is a unique country pub and restaurant that blends rural charm with modern flair. We invite you to dine out in stylish yet welcoming surroundings and sample our seasonal menus, perfectly complimented by an array of cask conditioned ales and fine wines
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