We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Gallery

$$ - $$$
Neighbourhood:
St. James's
British, Contemporary, Gluten Free Options
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Get directions
181 Piccadilly | Upper ground floor restaurant within Fortnum & Mason., London W1A 1ER, England
+44 20 7734 8040
Website
Today
10:30 - 18:30
10:00 - 19:00
Open now
See all hours
Hours:
Sun 10:30 - 17:30
Mon - Fri 10:30 - 18:30
Mon - Sat 10:00 - 19:00
More Info
Add Photo Write a Review

120 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 103: English reviews
Level Contributor
48 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

Readers need to know that I love Fortnum & Mason, the store's employees are delightful and the tea is the best I have ever had, so I was really looking forward to have cream tea at the Gallery, but I I got was two very dry small scones and a pot of tea. All the staff at the gallery looks... More 

Helpful?
Thank Renee T
New York, New York
Level Contributor
125 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 220 helpful votes
1 of 5 bubbles Reviewed 1 week ago

The hostess said the chef had to redo our fish because he wasn't satisfied. After 45 minutes it came and had a bloody red section where it wasn't cleaned properly. The hostess reduced my 28 GBP bill by 4 pounds! But I pointed out that the waiter had charged us 6.75 for a tea I didn't order. Awful place.

Helpful?
2 Thank john23
Surrey
Level Contributor
78 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

My wife and I enjoyed great coffee, excellent pastries and impeccable service at Fortnum & Mason's Gallery Restaurant.

Helpful?
Thank Bill-in-Surrey
Level Contributor
13 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago via mobile

What better way to celebrate Christmas Eve than with food, wine and friends, and the opportunity to watch grown men arguing over the last box of F&M mini mince pies? We had old school Welsh rarebit, and a perfect cheese soufflé with piccalilli together with a carafe of wine. Light, tasty, perfectly executed, just what we wanted.

Helpful?
Thank Annie P
Sydney
Level Contributor
50 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 5 weeks ago

We always love visiting Fortnum & Mason and seeing the beautiful displays. We thought we'd enjoy a cup of tea with scones at the Gallery this time - just up the stairs at the back of the ground floor. It was a disapointing experience. The service was poor - although there were a few waitresses, we had to wait a... More 

Helpful?
Thank ReiserSydney
PARIS
Level Contributor
216 reviews
171 restaurant reviews
common_n_restaurant_reviews_1bd8 1,029 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago

Really very good restaurant with a menu based on Food Gallery items from F&M. Excellent service. Prices not too expensive. Original food, in huge portions. A must to do !

Helpful?
2 Thank marc R
Amsterdam
Level Contributor
68 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 14 January 2017

Very good service, wonderful dishes, lovely bubbly. Just a delight to be there and soak up the atmosphere.

Helpful?
Thank Aemstelhuys
England
Level Contributor
48 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 13 January 2017

We had lunch at The Gallery and were impressed. Good quality and value for money. Service was helpful and attentive. I would recommend this place to friends and visit again. My tip would be to get a table at the rear of the restaurant away from the shop floor - we say by the window and it was good to... More 

Helpful?
Thank MaxwellStone
London, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 12 January 2017 via mobile

Rude service. Stood 1st in queue for 30 mins. Completely ignored, no record for number of PAX ( 4 of us). When asked, they could even have the audacity to insist there was only 2 in our group. what??? ridiculous. I'm aware it was a busy day, the older hostess was swamped. The younger female hostess on the other hand,... More 

Helpful?
Thank cherieqc
London UK
Level Contributor
69 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
2 of 5 bubbles Reviewed 6 January 2017

I have always been a fan of Fortnum & Mason, considering it the most civilised department store in London. Yes it is rather a tourist trap these days but once you have made your way through the crowds in the Food Hall it generally manages to rise above that to offer good service and products in comfortable and unhurried surroundings.... More 

Helpful?
Thank cmfc

Travellers who viewed The Gallery also viewed

 

Been to The Gallery? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$9 - US$44
Cuisine
British, Contemporary, Gluten Free Options
Meals
Lunch, Dinner, Brunch
Restaurant features
Reservations, Seating, Highchairs Available, Waitstaff, Serves Alcohol
Good for
Child-friendly
Open Hours
Sunday
10:30 - 17:30
Monday
10:00 - 19:00
10:30 - 18:30
Tuesday
10:00 - 19:00
10:30 - 18:30
Wednesday
10:00 - 19:00
10:30 - 18:30
Thursday
10:00 - 19:00
10:30 - 18:30
Friday
10:00 - 19:00
10:30 - 18:30
Saturday
10:00 - 19:00
Location and Contact Information
  • Address: 181 Piccadilly | Upper ground floor restaurant within Fortnum & Mason., London W1A 1ER, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > St. James's
  • Neighbourhood: St. James's
  • Phone Number: +44 20 7734 8040
Description
Our light and lively Gallery Restaurant has a well-deserved reputation for offering “tastes of the Food Hall”, with fresh and seasonal menus using ingredients of the highest quality and known provenance.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Gallery and other visitors
2 questions
Ask a question

See all questions (2)

Questions? Get answers from The Gallery staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood