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The Cross Keys

34 Goodramgate, York YO1 7LF, England
+44 1904 655082
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Overview
  • Excellent38%
  • Very good34%
  • Average16%
  • Poor5%
  • Terrible7%
Travellers talk about
“pie” (19 reviews)
Closed Now
All hours
CUISINES
British, Pub, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
34 Goodramgate, York YO1 7LF, England
All Details
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Reviews (343)
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1 - 10 of 331 reviews

Reviewed 5 days ago via mobile

Had drinks at the cross keys,great selection of ales,nice comfy chairs,very friendly,breakfast great 2 for £10. Great . Lovely homely feel , good value for money . Well worth a visit

Thank Mark Sparky W
General Manager A, Manager at The Cross Keys, responded to this reviewResponded yesterday

Thanks for the great review Mark. We can't think of a better way to start the day than 2 breakfasts for £10 in lovely surroundings. So glad you agree, hope to see you again soon. JP

Reviewed 1 week ago via mobile

We had a late lunch here and both ordered a version of fish and chips. The regular meal was huge and also came with mushy peas. Almost too much to eat and the server said they offer a large portion with two fillets!! Our other...More

Thank Maine-ahh
Reviewed 2 weeks ago

On a short break to York last week we went into this pub for lunch, that was our first mistake, second mistake was to other lunch, I ordered a ploumans and my wife some other salad, both were the worst we had eaten in a...More

3  Thank PJV227
Reviewed 4 weeks ago

Usually visit the Crosskeys for a couple of pints and a meal when in York. The range and quality of Ales is excellent and have always found the food to be good. Traditional meals like fish and chips and particularly the pies are good. Staff...More

Thank Aleseeker
General Manager A, Manager at The Cross Keys, responded to this reviewResponded 3 weeks ago

Aleseeker, thank you for the high star rating! If you can think of any recommendations so we can earn that extra star please don't hesitate to let us know. Thank you so much again for your feedback! We hope you have a great day! JP

Reviewed 4 weeks ago via mobile

We moved from York a couple of months ago and brought some friends back to show them around York. We used to be regulars in this pub but the management change over a year ago and it lost its friendly welcome and became more like...More

Thank davidesler
Reviewed 5 weeks ago via mobile

I would first like to express my disappointment at the fact I've had to write this review, as an otherwise lovely evening in this establishment with friendly staff was ruined by a single incredibly rude female staff member at the end of the night. We...More

Thank sophie49uk
Reviewed 5 weeks ago

really nicely decorated staff were all very friendly drinks were good, well kept beer most food was very good, fishfinger were soggy inside which was not so goodMore

Thank UkCoco
General Manager A, Manager at The Cross Keys, responded to this reviewResponded 3 weeks ago

Ukcoco, thank you so much for the positive review! I am sorry you were disappointed with the fish finger sandwich, I will pass your comments on to the kitchen team. Hope to see you again soon so we can earn that 5 star review. Thank...More

Reviewed 3 July 2017 via mobile

In that you could pass on it. Chain pub as same menu as the old White swan. In hindsight we should have gone back to the swan. The food order was not taken correctly then when a side of Yorkshire pudding arrived minus the extra...More

Thank Duncan W
General Manager A, Manager at The Cross Keys, responded to this reviewResponded 10 July 2017

Hi Duncan I am very sorry you had an unhappy experience with us, it is even more disappointing as I was the duty manager that evening and I remember you and your lovely family dining with us. If you had given me any feedback of...More

Reviewed 22 June 2017

Popped in here on a Saturday lunch looking for somewhere to eat but the place was really full and it was a hot day ,no seats available for our party inside or out so we had a drink and left but pub is nice and...More

Thank chrisworthington48
General Manager A, Manager at The Cross Keys, responded to this reviewResponded 28 June 2017

Hi Chris, Thanks for your review, it is a shame it is such a low score due to the fact we were busy during a sunny Saturday lunchtime. We are sorry that you couldn't find a table. We would love to have you come and...More

Reviewed 5 June 2017 via mobile

Called in here a couple of times over the bank holiday weekend. First class service, knowledgeable bar staff, polite !😆 we didn't eat here just drinks but enjoyed the atmosphere thanks once again we would highly recommend 😊will try the food on our next visit

Thank David H
General Manager A, Manager at The Cross Keys, responded to this reviewResponded 7 June 2017

Hi David. thank you so much for your awesome review. We take pride in knowing we are getting it right. Hopefully we will see you soon and you can try some of our lovely food. Thanks again JP

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$8 - US$19
Meals
Lunch, Dinner, Brunch, Breakfast, Drinks
Restaurant features
Outdoor Seating, Buffet, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi, Reservations
Good for
Kids, Local cuisine, Groups, Special Occasion Dining
Open Hours
Sunday
09:00 - 23:00
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 00:00
Saturday
09:00 - 00:00
Location and Contact Information
  • Address: 34 Goodramgate, York YO1 7LF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  York
  • Phone Number: +44 1904 655082
Description
You will find The Cross Keys in Goodramgate York within a short stroll of York Station, York Minster and Yorvik Viking Centre - however you won't find another like it.Step in to discover a traditional pub of unique character, revered for its eclectic range of real ales and its quality pub food, which are served, as they should be, with a generous measure of famous British hospitality.The Cross Keys is one of many rare gems in the Nicholson's collection of great British pubs, reputed for their distinctive buildings, intriguing history and vibrant atmosphere.
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