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I didn't read any reviews before my visit. Big mistake.
These people should not be allowed to work in customer facing roles.
As we entered and walked towards the bar, a blue-haired barmaid without even welcoming us said "Choose a table, if it's got a...blackboard on it's reserved".
We looked at the average menu and decided what to eat.
I went back to the bar and asked if I could order some food. Without looking up she said "it's table service"
I went back to my table and waited... In the meantime other customers came to the bar and ordered food directly. After 10 minutes of no sign of staff appearing to take my order, I went back to the bar and told the lady that we had been waiting for quite some time to order and asked if I could order at the bar... "it's up to you" she replied.
I thought stuff this, you're not getting my hard earned with that attitude and we left.
Cold, distant, unwelcoming apathetic staff.
Take your money elsewhere would be my advice.More
Unfortunately having to give this a bad rating due to attitude of woman serving . Just one woman ,Rude and non accomodating, not all the staff where
like this but not a way to act towards paying customers she upset the table of guests
The landlady was awful and the landlord was dismissive of our complaints.
Last week, we walked into the pub with our friend and we joined the queue to order food and drinks. As we got towards the front, the landlady refused to serve us and...then made a big point of trying to serve the people behind us. The landlady angrily said 'I'm not going to serve you now, I'm going to serve the people behind you. You were too busy talking" and ushered the people to come past us. I told her "there's no need for that" and asked why she didn't serve us, she said "well you shouldnt have been talking in the queue". When she came back to us, we made our order, but she was still being rude, hassling us, so we asked to speak to the manager. She said there wasn't any manager and laughed in our face and then said to another colleague 'these lot are giving me ball ache".
She came back and said "there you go, bosh!" aggressively banging the drink/glass on the bar.
After sitting down at our table outside, another table next to us expressed how unhappy they were with the service.
We decided to go back inside. We asked to cancel the food order and have a refund as we were unhappy with the shocking service. They refused to give a refund and the landlord was very dismissive and said "were too busy to be polite" and walked off.
We found the whole experience extremely unprofessional and rude. We have never been treated so appallingly before.More
Tiny, very tired room & bathroom with leaking tap. Bed extremely uncomfortable and rock hard. Small underwhelming breakfast with boiled new potatoes? Very odd.
Paid for two nights, stayed one.
Would NOT stay again.
We ate here and the food was awful, staff not accommodating to dietary requirements and were rude and made us feel uncomfortable for simple dietary requests. The restaurant was dirty and toilets were disgusting.
Eat here if you like bad service and overpriced disgusting food...in a filthy environment.More
My son, grandson and I had lunch here. My grandson gave his vegan burger 4 out of 10, my son had a fairly generous veg curry and I had a tiny veg lasagne which was more like a starter and left me feeling hungry. I'll...give that a 2 out of 10.