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Rugantino Restaurant

Certificate of Excellence
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Ancient Gatehouse Hotel | 20 Sadler Street, Wells BA5 2SE, England
+44 1749 672029
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385 Reviews from our TripAdvisor Community

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Showing 377: English reviews
Reading, United Kingdom
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

What can I say: great food, friendly, efficient and accommodating staff and a lovely atmosphere. Recommended to us by the lady at Kitty's Kitchen in the market square, so local opinion in Wells is worth seeking out.

Helpful?
Thank RPC12
Nicholas R, Owner at Rugantino Restaurant, responded to this review

Thank you so much for your glowing review. It makes it all worth while knowing that we have reached your expectations on a meal out with us at Rugantinos. Its great too hear that we were recommended by a lady at Kitty's kitchen. Indeed you are right that local opinion is invaluable. If I may say that Kitty's kitchen too... More 

Loro Piceno, Italy
Level Contributor
52 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

A gem of an Italian restaurant masquerading as a bar inside this old hotel...part of the Ancient Gate House. A great selection of dishes and all wonderfully cooked, (speaking as a cook who lives and works in Italy)!! The lamb shank was amazing. Wine list was good value and the waiting staff helpful and happy to make recommendations.

Helpful?
Thank Lucy H
Nicholas R, Owner at Rugantino Restaurant, responded to this review

Hi Lucy, Thank you very much indeed for your review. It means a lot knowing that you have appreciated all our hard work in making your experience with us at Rugantinos a great one. There are going to be some big exciting changes to the menu in the next week or so, so watch this space, and will be rivaling... More 

Bristol, United Kingdom
Level Contributor
47 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 5 weeks ago

Went there as a party of four on BH Monday. Nice venue, attentive staff and excellent value for money. All the food, for all four of us, was lovely. Menu is very reasonably priced and included a glass of red/white wine. It's the little things like being brought water without asking for it that makes the difference. Desserts were especially... More 

Helpful?
Thank Stephen M
Nicholas R, Owner at Rugantino Restaurant, responded to this review

Dear Stephen, Thank you so much for your review. Thank you for appreciating our efforts in striving to give the best service possible even when we are full in the restaurant. Water is essential for all and we don't want guests too feel embarassed about asking for tap water, so we just bring it to all. Of course we serve... More 

Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 15 April 2017 via mobile

Just had a takeaway from here, very friendly and helpful on the phone and when I collected, the most amazing fresh pizza for my partner and I had pasta n salmon (gluten free) so lovely looked at restaurant menu whilst waiting and can't wait to book up and enjoy an evening there

Helpful?
Thank nicoletteh75
Nicholas R, Owner at Rugantino Restaurant, responded to this review

Thank you so much for your review. We started doing takeaway pizza and pasta at the beginning of the year and has gone from strength to strength. Our Margherita pizza to takeaway is only £5 and the most expensive (Rugantinos Special) is only £8.95. All our pizza doughs are freshly made on the premises daily using the finest flour and... More 

Darlington, United Kingdom
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 14 April 2017 via mobile

Visited here on a Wednesday evening as a family of four. We found the staff at the restaurant very pleasant and more than helpful. The menu is not huge but there are some lovely sounding dishes on there. I had pasta while my wife had a chicken dish and the kids pizza. The food was of good quality and very... More 

Helpful?
Thank theguvna
Nicholas R, Owner at Rugantino Restaurant, responded to this review

Thank you so much for your review. So happy too hear that my staff looked after you all. We feel the menu is just about right in size so not to sacrifice quality with too many dishes. We are about too change the menu and add even more vegetarian options. Thank you once again and we look forward to welcoming... More 

Yeovil
Level Contributor
82 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 117 helpful votes
Reviewed 12 April 2017

Hadn't been here before but I needn't have worried, it was lovely. Very friendly and helpful staff. My meal was delicious. We had a room to ourselves and were really looked after. Our waitress was absolutely lovely, wish i had caught her name as she was so good. My only reason for it not being a 5 is down to... More 

Helpful?
Thank TSalisbury
Nicholas R, Owner at Rugantino Restaurant, responded to this review

Thank you so much for your review, it is much appreciated, as is all the reviews that we receive. We are so happy that you enjoyed your meal with us. Our lounge has now been converted into a restaurant which has wonderful views of Wells Cathedral. It seats up to 20 for a private dining experience whihc is proving to... More 

Somerset, UK
Level Contributor
13 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 28 March 2017

Had a great lunch on Sunday. All three courses we had were excellent and the service, as always, was superb. Thanks to everybody.

Helpful?
Thank AndyB55
Nicholas R, Owner at Rugantino Restaurant, responded to this review

Thank you so much for your review. We are so glad that you enjoyed Sunday lunch with us at Rugantinos once again. I'm glad too hear that we are up to our usual high standard. Thank you once again and we look forward to welcoming you again soon, With best regards, Nicholas Rossi (Proprietor) More 

Level Contributor
30 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 28 March 2017

Imaginative menu with both traditional and new Italian based cuisine. Good wine list at reasonable prices. So good we booked for a second night during our two night stay!

Helpful?
Thank Alan L
Nicholas R, Owner at Rugantino Restaurant, responded to this review

Thank you so much for your review. It was pleasure meeting you the other week. We are so glad that you enjoyed your two day break with us at The Ancient Gatehouse Hotel and Rugantino restaurant. I think it speaks volumes that you decided too eat on both nights with us as there is such a wide choice in town.... More 

Brighton and Hove, United Kingdom
Level Contributor
50 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 27 March 2017

Cramped rooms, but staff friendly and professional. Food is good.Glass of water brought to the table without having to ask when you sit down. Always condiments, cutlery and glasses clean, complete and in place.

Helpful?
Thank ladyscribe
Nicholas R, Owner at Rugantino Restaurant, responded to this review

Thank you so much for your review. So glad that you had an enjoyable experience with us. Thank you for noticing that we keep everything really clean. We believe this is so important to enhance peoples experiences. Its those little things that can be overlooked. We are proud to keep it all too a high standard. Kind regards, Nicholas Rossi More 

Ware, United Kingdom
Level Contributor
27 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 25 March 2017

Atrractive surroundings, interesting and unusual food, superbly cooked. The quantity of meat we were given was perhaps a little over generous- i struggled to eat it all ! (but very enjoyable!)

Helpful?
Thank mac_12152

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$13 - US$33
Cuisine
Italian, European, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Delivery, Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Outdoor Seating, Free Wifi
Good for
Kids, Business meetings, Special Occasion Dining, Child-friendly, Romantic, Groups
Location and Contact Information
  • Address: Ancient Gatehouse Hotel | 20 Sadler Street, Wells BA5 2SE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Somerset  >  Wells
  • Phone Number: +44 1749 672029
Description
We are a family run Italian restaurant and have been for over 40 years now. We are situated directly on The Cathedral green with stunning views of the West front of Wells Cathedral. The hotel has 9 beautifully refurbished en suite bedrooms, and a restaurant that can seat 50 people. We specialise in Italian cuisine, with plenty of past and pizza options. We make our own pasta and pizza dough daily on the premises, along with fresh sauces to compliment each dish. we also have a good variety of meat and fish dishes, plenty of vegetarian options, a couple of vegan options and we are very mindful of peoples dietary requirements. I have a very talented kitchen team who work tirelesly to produce wonderful food day in day out to a very high standard. My professional front of house team are all extremly experieced in giving the best possible service at all times which enhances your meal experience with us at Rugantinos.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Rugantino Restaurant and other visitors
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4 months ago

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?