We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Frankie & Benny's New York Italian Restaurant & Bar

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Haydock Park Road | Teesside Retail Park, Stockton-on-Tees TS17 7BG, England
+44 1642 673972
08:00 - 23:00
Open now
See all hours
Sun 08:00 - 22:30
Mon - Sat 08:00 - 23:00
More Info
Add Photo Write a Review

312 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 312: English reviews
Chester, United Kingdom
Level Contributor
24 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 6 days ago NEW via mobile

Came here for my friends 19th birthday meal mid day on 17/03/17. Not only did we have to wait nearly 1hr to get out food but the waiter (blonde hair I don't know who) told us 'you've not been waiting that long' then he walked off and carried on having a giggle with a waitress. We were shocked at his... More 

1 Thank Hollxxx
Stockton on Tees
Level Contributor
38 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

Really disappointed. Had potato skins and then a burger, not great. The burger tasted bland, the tomato on the burger tasted better! The food was lukewarm.

Thank Jhun8
Stockton-on-Tees, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
2 of 5 bubbles Reviewed 4 weeks ago via mobile

The eggs, mushrooms, the bacon were cold, the waitress was quickly to apologise and replace it. The 2nd attempt was still cold, the 3 blueberry pancakes only come with a few blueberries and a small pot of maple syrup for £6! The breakfast was taken off the bill, the waitresses were polite and helpful but we won't be going again.

Thank meridainmeridain
Level Contributor
32 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
1 of 5 bubbles Reviewed 21 February 2017

party of 3 each of us had a starter which was cold ,we then waited an hour for our main course which was a waste of time and money as I had a wrap with a sliced steak in....it could have been cold leather !!! My husband and son had a beef burger chips and coleslaw ...they had to be... More 

1 Thank Angela P
Level Contributor
51 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 18 February 2017 via mobile

Visited with family for a birthday treat. Had table booked and quickly shown to it. Then forgotten about. 20 minutes later, got asked what we'd like to drink and for meals. Drinks arrived another 10mins later. Still no starters. People arrived after us and were already eating. Finally after nearly an hour the starters arrived of dough balls. Ordered more... More 

1 Thank ThefordsBillingham
Catterick, United Kingdom
Level Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 14 February 2017

Went here for my daughter Birthday, the food was nice and plenty. Waited a bit longer than normal as we went on a sunday and it was packed. The food is good, but a little pricey for a family of 3. service overall was good.

Thank Mandy M
Darlington, United Kingdom
Level Contributor
233 reviews
128 restaurant reviews
common_n_restaurant_reviews_1bd8 126 helpful votes
5 of 5 bubbles Reviewed 13 February 2017

We decided to go to the cinema on New Year's Eve afternoon and then went for an early dinner here. We managed to get a great car parking place right outside the main door. We were greeted very warmly as we entered the restaurant. It was very busy but we managed to get a table. Our waitress was very friendly... More 

Thank David N
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 13 February 2017

Excellent meal with helpful staff (Leiah) who helped us with everything from greeting us at the door to assisting us with choices from the menu. A pleasant experience all round.

Thank ThirskJohn
Hartlepool, United Kingdom
2 reviews
2 of 5 bubbles Reviewed 11 February 2017

Chose to visit Frankie and Bennys for a change today. My husband works away and every friday we go out for a family meal. We have our favourite restaurants which we visit frequent but thought we would give Franky and Bennys a try. Initially service was very good, it was only 430 as we picked the children up and went... More 

Thank Andrew B
Middlesbrough, United Kingdom
Level Contributor
154 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 10 February 2017

We had the burger deal. Both burgers were excellent, well cooked and tasty. The onion rings hot and good. Unfortunately the chips weren't very hot. The service was excellent and the staff friendly

Thank Wizz56

Travellers who viewed Frankie & Benny's New York Italian Restaurant & Bar also viewed

Middlesbrough, North Yorkshire
Stockton-on-Tees, England
Stockton-on-Tees, England
Stockton-on-Tees, England
Northallerton, North Yorkshire
Stockton-on-Tees, England

Been to Frankie & Benny's New York Italian Restaurant & Bar? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    3 of 5 bubbles
Average prices
Italian, American, Pizza, Diner, Vegetarian Friendly
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Special Occasion Dining, Child-friendly, Kids
Open Hours
08:00 - 22:30
08:00 - 23:00
08:00 - 23:00
08:00 - 23:00
08:00 - 23:00
08:00 - 23:00
08:00 - 23:00
Location and Contact Information
  • Address: Haydock Park Road | Teesside Retail Park, Stockton-on-Tees TS17 7BG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Stockton-on-Tees
  • Phone Number: +44 1642 673972

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's New York Italian Restaurant & Bar and other visitors
1 question
Ask a question
8 months ago

See all questions (1)

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?