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Prezzo - Bury St Edmunds

Certificate of Excellence
$$ - $$$
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35-36 Abbeygate Street, Bury St Edmunds IP33 1LW, England
+44 1284 756260
Today
08:00 - 22:00
Closed now
See all hours
Hours:
Sun - Sat 08:00 - 22:00
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444 Reviews from our TripAdvisor Community

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Showing 441: English reviews
Bury St Edmunds, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
1 of 5 bubbles Reviewed 3 days ago NEW via mobile

Very slow in getting any food out (an hour and a half wait for the main course) which may have been forgiven but unfortunately an average pizza and superfoods salad which was mostly rocket salad with a few limp oily nondescript veg scattered on top did not make the wait worth while. To top it off one dessert was mouldy,... More 

Helpful?
Thank elj1987
A TripAdvisor Member
2 of 5 bubbles Reviewed 1 week ago NEW via mobile

Food, good but service? Sadly very poor. Orders were either wrong, including a veggie served a meat pizza, or sides were missing and the staff member serving us had a seriously off attitude. If you're looking for a chilled and relaxed evening with friends Bury has better to offer.

Helpful?
Thank A TripAdvisor Member
Bury St Edmunds, United Kingdom
Level Contributor
26 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Our second visit to Prezzo and equally as good as the first - staff are friendly and really efficient. Our pizzas were great - a Classic Margherita with extra mushrooms, and a Light Funghi - then a mixed salad and a rocket and Parmesan, hour Red. We really like the pizza dough here and it is served up just perfectly... More 

Helpful?
Thank christine w
Bury St Edmunds, United Kingdom
Level Contributor
25 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

After visiting a number of prezzo this has to be the best! The food choice is the same but the atmosphere and service is much nicer! The waitresses are incredibly attentive. If you have a taste card you can also grab a bargain.(buy one get one free on food) I will defiantly be visiting again

Helpful?
Thank AMANDA W
Level Contributor
46 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Good service and good food. The best "chain" on the high street in my opinion. Good for vegetarians with plenty of options.

Helpful?
Thank Ashley F
Bury St Edmunds
Level Contributor
77 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

An early evening meal with friends. The restaurant is well placed in Bury's Abbeygate Street. It was attractively lit with candles on a wet winter's night and the staff were pleasant and efficient. We all enjoyed our choices of pasta and risotto dishes and were served in good time to go on to the 6pm cinema performance. Thank you Prezzo's!!

Helpful?
Thank Anne B
Singapore, Singapore
Level Contributor
27 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

We have not eaten at this chain of restaurants before but really enjoyed our meal on Boxing Day. Shared starter and pizza were very good. Desert also was excellent. Service was good and the atmosphere in the restaurant happy with many parties sharing a Christmas get together. We would definitely look out for this name in future.

Helpful?
Thank Welshman1953
Level Contributor
3 reviews
2 of 5 bubbles Reviewed 3 weeks ago

Been here three times now in the past two years. I have been to Presso in numerous towns and cities in England and this is easily the worst. The food cannot be compared to other Pressos and it's poor for the local area. Bordering unacceptable.

Helpful?
Thank Steven D
love_prezzo, Guest Relations Manager at Prezzo - Bury St Edmunds, responded to this review

Thank you for visiting our restaurant. We are really disappointed to hear this was your experience of our restaurant. The poor quality food you have described is by no means what we expect. We can definitely do better and will do all we can to ensure this experience is a one off. We would be delighted if you were to... More 

Bath, United Kingdom
Level Contributor
30 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

We had a family meal here yesterday. Everything was okay, not bad but not outstanding. The service was fairly slow but the meals as described and nice. Service was very friendly but they seemed a bit shortstaffed. I know it's Christmas but there should be more staff to accommodate this. Two of us ordered a special Christmas menu - two... More 

Helpful?
1 Thank Addison182
Level Contributor
28 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

Not too sure whether I've already reviewed this Prezzo. let me simply say that they are all good but the location makes a difference. Personally, I'd go to the one in Newmarket. Nice and friendly, good service, located just across from the Clock Roundabout at the North end of the High Street with plenty of action outside, especially on race... More 

Helpful?
Thank Dennis A

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$24 - US$49
Cuisine
Italian, Pizza
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Wheelchair Accessible, Free Wifi
Good for
Business meetings, Child-friendly, Kids, Special Occasion Dining, Groups
Open Hours
Sunday
08:00 - 22:00
Monday
08:00 - 22:00
Tuesday
08:00 - 22:00
Wednesday
08:00 - 22:00
Thursday
08:00 - 22:00
Friday
08:00 - 22:00
Saturday
08:00 - 22:00
Location and Contact Information
  • Address: 35-36 Abbeygate Street, Bury St Edmunds IP33 1LW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Bury St Edmunds
  • Phone Number: +44 1284 756260

Questions & Answers

Questions? Get answers from Prezzo - Bury St Edmunds staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?