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Prezzo - Bury St Edmunds

35-36 Abbeygate Street, Bury St Edmunds IP33 1LW, England
+44 1284 756260
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  • Excellent39%
  • Very good31%
  • Average15%
  • Poor10%
  • Terrible5%
Travellers talk about
“pizza” (49 reviews)
“spaghetti” (13 reviews)
“crab cakes” (7 reviews)
Open Now
8:00 AM - 10:00 PM Hours
Italian, Pizza, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
35-36 Abbeygate Street, Bury St Edmunds IP33 1LW, England
All Details
Write a ReviewReviews (561)
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1 - 10 of 555 reviews

Reviewed 2 days ago via mobile

I'm not always keen on the chains but I was tempted by the discount! Pleasantly surprised, every mouthful of the goats cheese and beetroot salad was delicious. Friendly staff, tasteful decor, quiet music and price reasonable because of weekday discount.

Thank Sally J
Reviewed 3 days ago via mobile

This restaurant became a regular for my colleagues and I it’s very popular and worth booking to avoid disappointment friendly staff and decent food

Thank Rightfirsttime01
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Reviewed 1 week ago

Service was slow and starters was just ok, mains were nothing to get excited with, Ambience was fun, quite busy on a Saturday night. Drinks expensive, toilets 6/10 cold area. We would not visit again.

Reviewed 2 weeks ago via mobile

Brilliant hot and tasty food. Great service. Very clean. Highly recommend. Always a welcome by the staff. Great ambience and hospitality.

Thank Susan C
Reviewed 3 weeks ago

I visited Prezzo Bury St Edmund with a friend for a pre theatre dinner, I was a little apprehensive as my last visit to this restaurant was rather rushed, however this time it was lovely. We had good service good food and a lovely atmosphere....More

Thank Jenny L
Reviewed 4 weeks ago

Apart from a charming young Italian waiter who entertained our two Hogwarts and made the visit to this drab smorgers board of overpriced nothingness half-bearable, this dreary chain is nothing to write home about, unless you have nothing else to write home about, or you...More

2  Thank Arthurlonius
Reviewed 4 weeks ago

We had a family meal for our Granddaughters birthday we found the service ever so slow they took so long to come to us for drinks that we had all picked our starters and mains while waiting! the starters, mains and desserts were disappointing as...More

Thank irenen475
love_prezzo, Guest Relations Manager at Prezzo - Bury St Edmunds, responded to this reviewResponded 4 weeks ago

Hello, thank you for your comments regarding the service and food in our restaurant. We are sorry to hear that this was below the standard we expect in our restaurant and we hope you can accept our sincere apologies.

Reviewed 4 weeks ago via mobile

Listless, unfriendly, untrained, over-stretched and argumentative staff. Food that never arrived. Shabby, filthy toilets (one of two in the ladies’ broken and full to the brim with filthy paper). Waited 90 mins from arriving and only the kids starters had come. We had to catch...More

Thank Annie P
love_prezzo, Guest Relations Manager at Prezzo - Bury St Edmunds, responded to this reviewResponded 4 weeks ago

Hi, thank you for your feedback regarding your visit to our restaurant. We will provide the team with additional training in guest care and service procedures. This will ensure that such incidents do not reoccur and our high standards of service are maintained at all...More

Reviewed 4 weeks ago

Ate here with friends while in the area. The food was of a reasonable standard and was how i would have expected it from a chain resteraunt.I have no complaints to make about the evening.

Thank Atlanticfox
Reviewed 6 February 2018

Went for a meal with my husband to celebrate my birthday. What a mistake. The waitress had very little English and a dressing on her hand that was gaping open. She didn't understand either our drinks order or our food order. The calamari was like...More

Thank grumpsSuffolk
love_prezzo, Guest Relations Manager at Prezzo - Bury St Edmunds, responded to this reviewResponded 12 February 2018

Hi, we are concerned to hear about the level of service and food you received in our restaurant. We will be providing extra training to our staff to ensure incidents like this do not happen again. We hope you can accept our sincere apologies.

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$28 - US$56
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Child-friendly, Business meetings, Special Occasion Dining, Kids
Open Hours
8:00 AM - 10:00 PM
8:00 AM - 10:00 PM
8:00 AM - 10:00 PM
8:00 AM - 10:00 PM
8:00 AM - 10:00 PM
8:00 AM - 10:00 PM
8:00 AM - 10:00 PM
Location and Contact Information
  • Address: 35-36 Abbeygate Street, Bury St Edmunds IP33 1LW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Bury St Edmunds
  • Phone Number: +44 1284 756260
  • E-mail
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