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Brasserie at the Swan Hotel Lavenham

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High Street | Swan Hotel Lavenham, Lavenham, Babergh District CO10 9QA, England
+44 1787 247477
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223 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Ipswich, United Kingdom
Level Contributor
129 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
Reviewed 2 days ago NEW

We could not get into the restaurant despite booking in advance such is the popularity of this establishment. The Brasserie is as much a true French Brasserie as my sitting room looks like Mission Control in Houston. Never mind. We were greeted by a very affable manager whose coat was way too small for him. We were seated in the... More 

Helpful?
Thank PAULWOODS1
UK
Level Contributor
22 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 5 days ago NEW

Five of us came here for a birthday meal. Nice surroundings but not much atmosphere in the brasserie. The Maitre D was efficient but not particularly welcoming though the waiting staff were good. Two of us ordered the fish pie. When it arrived we were disappointed at the size of it. At £13 or thereabouts we expected something more substantial... More 

Helpful?
Thank MisterFlight
Redbourn, United Kingdom
Level Contributor
58 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
Reviewed 2 weeks ago

Good range of beers in the bar and imaginative menu in the brasserie. Comprehensive wine list. All staff efficient and courteous.

Helpful?
Thank BloggerJR
JaneLarcombe, BDM at Brasserie at the Swan Hotel Lavenham, responded to this review

We're pleased to hear that you enjoyed your visit. Thank you for your feedback. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

Essex, United Kingdom
Level Contributor
46 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago via mobile

This place is wonderful. From first walking into the hotel the staff are very polite and accommodating. So much so we had breakfast and lunch! The food portions are served enough to satisfy. Coffee and Tea were served with homemade shortcake biscuits. A choice of 4 preserves were served with the toast. Lunchtime my partner had the seafood special -... More 

Helpful?
Thank L0R34L
JaneLarcombe, Director of Sales at Brasserie at the Swan Hotel Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

London, United Kingdom
Level Contributor
33 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 16 April 2017

Only 2 others eating meal ok but nothing special. Pasta dry Fish ok Not cheap Tea 4.95 Piped music Maybe better in the summer would be able to be outside

Helpful?
Thank Tredgold1948
JaneLarcombe, BDM at Brasserie at the Swan Hotel Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. I am sorry to hear that not everything was to your liking, but I will follow up on your comments. We hope to see you again, when the weather is better and you can try out our garden, as you have indicated in your review. If I... More 

Level Contributor
3 reviews
3 restaurant reviews
Reviewed 9 April 2017 via mobile

We ate in the brasserie sat night, both had the ribeye, absolutely beautiful, cooked to perfection that it melted in the mouth, would highly recommend this dish, fab! Restaurant and staff was very lovely, cannot wait to go back and stay in this fabulous hotel.

Helpful?
Thank Caroline B
JaneLarcombe, BDM at Brasserie at the Swan Hotel Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We're delighted to hear that you enjoyed your steaks and we look forward to welcoming you back again soon. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

london
Level Contributor
19 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 9 April 2017

Beautiful setting, excellent staff. I booked this for a family celebration lunch after reading the glowing reviews. Unfortunately I was very disappointed with the food. The menu for the restaurant itself consisted of only four choices of main course two of which were typical Sunday roast. As two of our party didn't want anything on that menu we did ask... More 

Helpful?
Thank lollyallen
JaneLarcombe, Director of Sales at Brasserie at the Swan Hotel Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We are very sorry to hear about your disappointment with your Sunday lunch. It's always much easier to resolve any issues, at the time a guest dines with us. I would therefore recommend raising any concerns with our waiting staff or Duty Manager, at the time of... More 

Colchester, United Kingdom
Level Contributor
10 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 5 April 2017

Lavenham itself is gorgeous, and the Swan is a beautiful hotel - all black and white beams outside, with a very modern, but sensitively refurbished interior. I had the same problem I always have in hotels: I go in the door and spend five minutes standing around, peering into rooms, trying to figure out who to speak to if you... More 

Helpful?
Thank rufie114
JaneLarcombe, BDM at Brasserie at the Swan Hotel Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. I am sorry to hear that you were not welcomed straight away, but I am pleased to hear that you enjoyed your visit and we look forward to seeing you again soon. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

Sevenoaks, United Kingdom
Level Contributor
13 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 21 March 2017

First time we have eaten in here.More casual than the Gallery restaurant, less formal. Good choice of food and reasonable prices.

Helpful?
Thank Lesleyhearts
JaneLarcombe, BDM at Brasserie at the Swan Hotel Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

Level Contributor
6 reviews
5 restaurant reviews
Reviewed 11 March 2017

We have had three afternoon tea and sandwiches at the Swan Hotel, and every time first class service, nothing to much trouble, will definitely come back again.

Helpful?
Thank directline3
JaneLarcombe, BDM at Brasserie at the Swan Hotel Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$34 - US$52
Cuisine
Bar, European, British, French, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Free Wifi, Parking Available, Highchairs Available, Wheelchair Accessible, Full Bar
Dining Style
Fine Dining
Good for
Child-friendly, Business meetings, Local cuisine, Special Occasion Dining, Groups
Location and Contact Information
  • Address: High Street | Swan Hotel Lavenham, Lavenham, Babergh District CO10 9QA, England
  • Public Transportation: Nearest train station is Sudbury. Bus route between Sudbury and Bury St Edmunds stops outside the hotel.
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Babergh District  >  Lavenham
  • Phone Number: +44 1787 247477
Description
The Swan has an outstanding reputation for fine food and wine, it prides itself in serving the very best of modern British cuisine. We offer a variety of different dining options; from the informal Brasserie and historic Old Bar to al fresco dining in the garden, or fine dining in the elegant AA two Rosette Gallery Restaurant, the choice is yours. The Swan's menus are made using fresh, locally sourced seasonal ingredients and their popularity needs no further endorsement than the impeccable feedback received throughout the year.

Questions & Answers

Questions? Get answers from Brasserie at the Swan Hotel Lavenham staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?