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Brasserie at the Swan Hotel Lavenham

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High Street | Swan Hotel Lavenham, Lavenham, Babergh District CO10 9QA, England
+44 1787 247477
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215 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Sevenoaks, United Kingdom
Level Contributor
13 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 week ago

First time we have eaten in here.More casual than the Gallery restaurant, less formal. Good choice of food and reasonable prices.

Helpful?
Thank Lesleyhearts
JaneLarcombe, BDM at Brasserie at the Swan Hotel Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

Level Contributor
6 reviews
5 restaurant reviews
5 of 5 bubbles Reviewed 2 weeks ago

We have had three afternoon tea and sandwiches at the Swan Hotel, and every time first class service, nothing to much trouble, will definitely come back again.

Helpful?
Thank directline3
JaneLarcombe, BDM at Brasserie at the Swan Hotel Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Good selection of options for lunch . Very good food, we had not booked but I can imagine it is very popular in the busier season and you would need to! Excellent staff . It was a lovely end to our one night stay thankyou

Helpful?
Thank maclikes
JaneLarcombe, BDM at Brasserie at the Swan Hotel Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

Wymondham, United Kingdom
Level Contributor
58 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

Our table was booked for 7pm. The Brasserie is a lovely setting although the seating is somewhat basic, plastic chairs ! Our order was taken fresh breads and dipping oils as an appetiser were lovely. Sandie ordered the fish with samphire and mash, my order was fish pie. Presentation was nice the mash potato was piped. However Sandies meal was... More 

Helpful?
Thank Richard F
JaneLarcombe, Director of Sales at Brasserie at the Swan Hotel Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We note that you have posted a duplicate review against our Hotel's Trip Advisor page, to which we have also responded as follows. I am very sorry to hear that you were disappointed and I have discussed this matter with our Head Chef. No fish pie dish... More 

Milton Keynes
Level Contributor
44 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 20 February 2017

Tried to book the Gallery restaurant - Fully booked on a Saturday in February! Shows how popular The Swan is. We were able to get a table for 4 in The Brasserie though this was also buzzing - After a drink in The Airman's Bar we were shown to our table in The Brasserie where we enjoyed a great lunch... More 

Helpful?
Thank JolsMiltonKeynes
JaneLarcombe, Director of Sales at Brasserie at the Swan Hotel Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We are delighted to hear that you enjoyed your visit and we look forward to welcoming you back again soon. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager More 

Lavenham
Level Contributor
64 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 19 February 2017

I went with two friends. They didn't say why we were meeting but it turned out to be celebrating their Engagement. The lady of the couple has a Gluten intolerance and the waiter, Gino, was superb in addressing that in the choice of meal and accompaniments. We has a wonderful meal and a true celebration on a wonderful space with... More 

Helpful?
Thank HenryKLavenham
JaneLarcombe, Director of Sales at Brasserie at the Swan Hotel Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We're very happy to assist guests with any dietary needs they may have and I'm glad to hear that on your visit, there was no exception to this. We look forward to welcoming you again. If I can assist you further, at any time, please do let... More 

Greater London, United Kingdom
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 February 2017

This restaurant offers a good varied menu on all courses. Presentation and delicious food ...excellent,..Service very good ,and a relaxing area to eat..

Helpful?
Thank claire h
JaneLarcombe, Director of Sales at Brasserie at the Swan Hotel Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

Kelso, United Kingdom
Level Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 14 February 2017

The young staff are obviously well trained and actually know what they are doing: handled a situation with a rather bad mannered table next to us with aplomb. All the food was fresh and tasty and quickly prepared. One small point - careful with the descriptions on the menu! Lots of mid-week meals with kids which was good to see... More 

Helpful?
Thank RobinD1960
JaneLarcombe, Director of Sales at Brasserie at the Swan Hotel Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. I have passed your feedback to the relevant staff, as we're currently revising our menus and your point is a very good one. Thank you for all of your feedback and we look forward to welcoming you back again soon. If I can assist you further, at... More 

Macclesfield, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 11 February 2017

As we were staying at The Swan we ate here on two occasions and were more than pleased withe service and the quality of the food which was complimented by a comprehensive wine list.

Helpful?
Thank ronnyandlinda
JaneLarcombe, Director of Sales at Brasserie at the Swan Hotel Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We are delighted to hear that you enjoyed your visit and we look forward to welcoming you back again soon. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager More 

Sudbury, United Kingdom
Level Contributor
37 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 29 January 2017 via mobile

Six of us dined at the Brasserie for my birthday lunch. Firstly let me say that the food was good. The service however left much to be desired. There was no hint of a welcome or warmth from the waiting staff save until near to the end of the lunch when an elderly gentleman attended the table - he was... More 

Helpful?
Thank Dzerzhinsjy
JaneLarcombe, Director of Sales at Brasserie at the Swan Hotel Lavenham, responded to this review

Thank you for your review, but we wish you had provided this feedback to our Duty Manager, during your visit and we would have made sure that everything was perfect for you. I am very sorry to hear about your experience, which is not the normal level of service we'd expect you to receive. Could I please ask you to... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$33 - US$50
Cuisine
Bar, European, British, French, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Free Wifi, Parking Available, Highchairs Available, Wheelchair Accessible, Full Bar
Dining Style
Fine Dining
Good for
Child-friendly, Business meetings, Special Occasion Dining, Local cuisine, Groups
Location and Contact Information
  • Address: High Street | Swan Hotel Lavenham, Lavenham, Babergh District CO10 9QA, England
  • Public Transportation: Nearest train station is Sudbury. Bus route between Sudbury and Bury St Edmunds stops outside the hotel.
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Babergh District  >  Lavenham
  • Phone Number: +44 1787 247477
Description
The Swan has an outstanding reputation for fine food and wine, it prides itself in serving the very best of modern British cuisine. We offer a variety of different dining options; from the informal Brasserie and historic Old Bar to al fresco dining in the garden, or fine dining in the elegant AA two Rosette Gallery Restaurant, the choice is yours. The Swan's menus are made using fresh, locally sourced seasonal ingredients and their popularity needs no further endorsement than the impeccable feedback received throughout the year.

Questions & Answers

Questions? Get answers from Brasserie at the Swan Hotel Lavenham staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?