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Quay Ingredient

Phoenix House 4 Queen Street | Quayside, Newcastle upon Tyne NE1 3UG, England
+44 191 447 2327
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  • Excellent73%
  • Very good18%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“brunch” (54 reviews)
“eggs benedict” (207 reviews)
“kippers” (23 reviews)
Open Now
08:00 - 17:00All hours
Cafe, British, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
Phoenix House 4 Queen Street | Quayside, Newcastle upon Tyne NE1 3UG, England
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Reviews (915)
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1 - 10 of 915 reviews

Reviewed yesterday

Just love this cramped little eatery. The menu is great and the staff really helpful. We always visit Quay Ingredient when in the area. The food is always fresh and very tasty. Ok its small and only has less than 20 covers so it can...More

Thank speedhump
Reviewed 4 days ago via mobile

A surprise lil gem tucked away behind Newcastle Quayside. Highly recommend a visit. We had Craster Grilled Kippers with poached egg and a Waffle with Banana and Nutella . Sat outside in this lovely weather. Lovely staff highly hospitable and lovely to talk to. Food...More

Thank Lorraine P
Reviewed 5 days ago

I popped in for a takeaway sandwich at lunch time. although it was very busy it was worth the wait, being a step above anything else you can get in the area.

Thank thelight2
A TripAdvisor Member
Reviewed 1 week ago via mobile

5 star breakfast, best eggs Benedict I've ever had, we also had the bacon and cheese croissant and the kippers, all gorgeous! Saw some moaning woman complain about their 40p charge on cards, talk about tight fisted! Next time go to the cash point. We...More

1  Thank A TripAdvisor Member
Reviewed 2 weeks ago via mobile

Quay Ingredient.. Quay ingredient if you want the poops! Traditional Breakfast ... 2 two bacon and two sauSAGE with egg, black pudding and a whole load of mushrooms. Eggs snotty as anything, bacon was fatty and the sausage was pink. I complain and got told...More

Thank sair1989
Reviewed 2 weeks ago via mobile

Heard bout this place and thought we would try for breakfast after few day looking round Newcastle. And I must say food is lovely and the staff are friendly and welcoming. And helpful with anything you need. Must visit

Thank Paul M
Reviewed 2 weeks ago

Love coming to the Quay ingredient, as usual breakfast was lovely, portion size is very good, excellent service, you do sometimes have to wait for a table as it isn't very big and is always busy

Thank Dicka34
Reviewed 2 weeks ago via mobile

Went here for Breakfast during a break to Newcastle and wasnt disappointed. Such a cute and quirky cafe. I ordered the egg and soldiers which were Delish and my cousin a cheese and bean toastie, she was in her element. Owner couldn't do enough for...More

1  Thank nikkibabes27
Reviewed 3 weeks ago

To my utmost surprise, the word Quay and Key in English are pronounced in a similar way, therefore it took me a couple of confused bypassers to find my way to the Quayside and not to what I was calling it something like "Quailside". I...More

Thank ValerioG
Reviewed 4 weeks ago via mobile

Two of us called in for a quick lunch between meetings. It was fine. Basic food menu which was cooked adequately. Better quality coffee Reasonably priced.

Thank MilesGary
Nearby Restaurants
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Nearby Attractions
The Quayside
2,136 reviews
.23 km away
The Tyne Bridge
805 reviews
.18 km away
St Nicholas Cathedral
393 reviews
.26 km away
Newcastle Castle
517 reviews
.24 km away
Questions & AnswersAsk a question
Natalie M
Is there enough room to bring a pram?
18 February 2017|
Answer Show all 7 answers
Response from m d | Reviewed this property |
None , very very small.
You sent me a question about a review ???
18 October 2016|
Response from Andrew K | Reviewed this property |
Nope. This is a response to another person's review. When someone asks a question on TripAdvisor, everyone who has reviewed an establishment is invited to answer it. I couldn't find a way to challenge an unreasonable review... More
Andrew K
Just in response to the review left on the 10th of October about wrong meals and charging. The reason it was chaotic is because of demand, caused by the excellent food and service. We were there and heard and saw everything, including your attitude. The right food was served in the wrong sequence, owing to it being very busy. Nobody involved batted an eyelid and free drinks were also served to those concerned. The issue was rectified within precisely two minutes and everyone was more than happy. To say that the ingredients are low quality indicates that you're either petty, or don't know what you're talking about.
17 October 2016|
Answer Show all 2 answers
Response from willowtree2013 | Reviewed this property |
Hi, we gave you a great review !!
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Restaurant Details

Rating summary
  • Food
  • Value
Brunch, Breakfast, Lunch
Restaurant features
Takeout, Seating, Waitstaff, Free Wifi
Good for
Local cuisine, Child-friendly, Kids
Open Hours
08:00 - 17:00
08:00 - 17:00
08:00 - 17:00
08:00 - 17:00
08:00 - 17:00
08:00 - 17:00
08:00 - 17:00
Location and Contact Information
  • Address: Phoenix House 4 Queen Street | Quayside, Newcastle upon Tyne NE1 3UG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Tyne and Wear  >  Newcastle upon Tyne
  • Phone Number: +44 191 447 2327
  • E-mail
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