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Brasserie and Bar at Malmaison - Newcastle

104 Quayside, Newcastle upon Tyne NE1 3DX, England
+44 191 245 5000
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Overview
  • Excellent40%
  • Very good26%
  • Average16%
  • Poor12%
  • Terrible6%
Travellers talk about
“steak” (43 reviews)
“soup” (27 reviews)
Restaurant Hours
CUISINES
European, British, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
104 Quayside, Newcastle upon Tyne NE1 3DX, England
All Details
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Reviews (475)
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11 - 20 of 475 reviews

Reviewed 2 September 2017

Had afternoon tea with a friend to celebrate my retirement - she had been in and booked it a few weeks beforehand as a surprise for me but when we arrived there was no sign of our booking. Luckily it was not busy so we...More

Thank Jackie504032
Chris L, Manager at Brasserie and Bar at Malmaison - Newcastle, responded to this reviewResponded 4 weeks ago

Dear Jackie504032, Thank you for your recent review of Chez Mal Newcastle and you are enjoying your retirement? I'm so pleased to read that we were able to find your booking and that you had a great time with us. You may be interested to...More

Reviewed 26 August 2017

Visited today for afternoon tea to celebrate a baby shower for a work colleague. Food was fantastic and the staff were lovely. Especially Tessie, who remembered all our names and made us all feel welcomed. We enjoyed the constant topping us up with tea's. I...More

Thank lucyporteous1986
Chris L, Manager at Brasserie and Bar at Malmaison - Newcastle, responded to this reviewResponded 4 weeks ago

Mr lucyporteous1986, Thank you for your great review following a recent visit to us here at Chez Mal Newcastle. I'm delighted to hear that you had such a fantastic time and that Tessie made you feel so welcome. I'll be sure to pass on your...More

Reviewed 21 August 2017

My partner and I have five meals here in total over the last weekend, including breakfast, dinners and even a Sunday lunch. Each occasional proved to have delicious food and even better service. Piera the Restaurant Manager runs a very tight operation and really does...More

Thank Michael R
Chris L, Manager at Brasserie and Bar at Malmaison - Newcastle, responded to this reviewResponded 12 September 2017

Dear Michael R, Thank you for your recent review of Chez Mal Newcastle. It's a pleasure to read that you had such an enjoyable time and I'll be sure to pass on your comments to both Piera and Don. They will really appreciate your kind...More

Reviewed 20 August 2017

A group of us visited on a Saturday afternoon-ordering from the a la carte and afternoon tea menu. Tessie answered any questions and ensured courses were brought out as requested. Food was superb and afternoon tea better than most in the area. Staff couldn't have...More

Thank Helen B
Chris L, Manager at Brasserie and Bar at Malmaison - Newcastle, responded to this reviewResponded 12 September 2017

Dear Helen B, Thank you for such a wonderful review. It's always great to hear complimentary feedback about our food but it's always the cherry on the cake to hear that the guest experience was enhanced by a member of the team. I'll be sure...More

Reviewed 18 August 2017 via mobile

Celebrating with a birthday treat. This was one of the best we have ever had. Definitely be back. Service excellent especially Rhys, he was very helpful and attentive.More

Thank carolcharlton
Chris L, Manager at Brasserie and Bar at Malmaison - Newcastle, responded to this reviewResponded 12 September 2017

Dear carolcharlton, Thank you for your review of Chez Mal Newcastle. I'm pleased to hear that you enjoyed your experience whilst celebrating a birthday and that Rhys added to this experience. I will be sure to pass on your comments and I hope we can...More

Reviewed 17 August 2017

This is one of my most favourite places to eat, be it lunch or dinner or just cocktails and after a not very nice experience recently elsewhere all I wanted was a bit of luxury and comfort. I got just that. Cocktails followed by a...More

Thank scallyally
Chris L, Manager at Brasserie and Bar at Malmaison - Newcastle, responded to this reviewResponded 12 September 2017

Dear scallyally, Thank you for your great review. I'm delighted to hear that we are your "go to" place and that you enjoyed your experience so much. You may be interested to know that we are launching our new seasonal menu, bar menu and cocktail...More

Reviewed 15 August 2017 via mobile

Went for lunch on Restaurant week. Greeted by Rhys who looked after us throughout our lunch. Two courses £15 which was great value. Food was lovely and a nice gap between courses. Rhys was great and very attentive. Sorry but we were let down by...More

Thank June P
Chris L, Manager at Brasserie and Bar at Malmaison - Newcastle, responded to this reviewResponded 17 August 2017

Dear June P, Thank you for your review of Chez Mal Newcastle. I will be sure to pass on your kind words to Rhys. Please accept my apologies for any issues with cleanliness that you may have encountered. We have a thorough procedure to avoid...More

Reviewed 15 August 2017 via mobile

It started well and run went down hill. Table booked for 8pm. One of the party wanted a mushroom burger. The waitress said they were out of stock as the table next to use had ordered four. What sort of place is this that on...More

Thank J B
Chris L, Manager at Brasserie and Bar at Malmaison - Newcastle, responded to this reviewResponded 17 August 2017

Dear J B, Thank you for taking the time to leave your review. I'm disappointed to read that your experience did not live up to your expectations as this feedback is certainly not the norm. I will investigate these issues with both the Head Chef...More

Reviewed 14 August 2017

They were able to accommodate us at short notice. We were given a really nice table with views of the Tyne and one of the bridges (not sure which one but it was colourful!) The food was lovely and the staff were on point. Loved...More

1  Thank cheekymonk
Chris L, Manager at Brasserie and Bar at Malmaison - Newcastle, responded to this reviewResponded 17 August 2017

Dear cheekymonk, Thank you for your great review of Chez Mal Newcastle. I'm pleased to read that you had a "more than a bit of allreet" time with us and enjoyed the Newcastle hospitality. We are extremely lucky to have the views from the brasserie...More

Reviewed 11 August 2017

Had a superb dinner ar this restaurant earlier this evening. Wonder ful food served in a great setting, by highly efficient staff. A memorable experience

Thank londonfoodie81
Chris L, Manager at Brasserie and Bar at Malmaison - Newcastle, responded to this reviewResponded 17 August 2017

Dear londonfoodie81, Thank you for your review. I'm pleased to read that you had a superb dinner and a memorable experience. I hope that we can welcome you back again soon. Kind regards, Chris Lyall Deputy General Manager

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Questions & Answers
henry e
13 November 2015|
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Response from Jackie M |
For men, just a jockstrap. For women, bra and knickers only.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$33 - US$46
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Groups, View, Bar Scene, Local cuisine, Child-friendly, Business meetings, Romantic
Location and Contact Information
  • Address: 104 Quayside, Newcastle upon Tyne NE1 3DX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Tyne and Wear  >  Newcastle upon Tyne
  • Phone Number: +44 191 245 5000
Description
Sleek and seductive, Malmaison offers a daringly fashionable setting for sampling sumptuous flavours. Committed to serving the highest quality ingredients, Malmaison sources honest produce from treasured suppliers, and crafts a cutting-edge reinvention of favourite regional recipes. Offsetting the chic dining room, a cosmopolitan bar serves freshly shaken cocktails and an eclectic selection of smooth world wines.
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